The Plaza at Clover Lake
Assisted Living · USA
The Plaza at Clover Lake
Assisted Living · USA
The Plaza at Clover Lake is a 175-bed licensed Adult Home at 838 Fair Street in Carmel, New York, within Putnam County, owned by Clover Lake Management, LLC. Administrated by management not named in public records, the facility operates on a 50-acre property with its own private lake. Services include nursing care, 24-hour staffing, and on-site rehabilitation therapy including physical, occupational, and speech therapy, as well as laboratory services. Medicaid is accepted with shared room accommodations available for eligible residents. Pet policy is undisclosed in the primary listing; a third-party source describes the community as pet-friendly. Families should verify directly.
Accommodations include studio, one-bedroom, and semi-private units. Twenty-seven confirmed amenities are documented, including a lounge and sitting area with fireplace, a grand living room with piano, a diner, outdoor shuffleboard courts, an arts and crafts center, a library with computers and internet access, a card and game room, outdoor garden areas with lake views, a fitness room, a theater, a billiard table, a beauty salon, weekly housekeeping and linen services, complimentary laundry facilities, elevators, a comprehensive fire alarm system, and scheduled transportation to doctors, shopping, and banking. Scheduled outings are also available. Meals reflect restaurant-style dining. Putnam Hospital Center is approximately 6.1 miles from the facility.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted two inspections on file, both with citations, against a state average of nine inspections with five carrying citations. The most recent inspection, a complaint investigation on November 3, 2022, identified zero deficiencies. The earlier inspection also showed no violations. Two complaints are on record at a rate of 1.1 per 100 occupied beds, against a state average of 49.9 complaints per 100 occupied beds. No enforcement actions are on file. Families should verify whether a more recent inspection exists, as the November 2022 date is now more than three years prior.
The Plaza at Clover Lake is suited for individuals seeking assisted living on a lakefront property with 27 documented amenities and significantly lower complaint rates than state average. Families should ask about pet policy confirmation, current status of any more recent inspections, and details on the transition process for increasing care needs.
175-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyPutnam
License Number580-F-001
Owner NameClover Lake Management, LLC
Safety FeaturesComprehensive Fire Alarm System.
Rehabilitation Services
Nursing Services
24-Hour Staffing
Comfortable Lounge And Sitting Area With Fireplace
Quiet Conversational
Social And Recreational Areas Throughout The Community
Grand Living Room With Piano
Convenient Postal Area With Private Mailboxes
Diner
Outdoor Shuffleboard Courts
Arts And Crafts Center
Library With Computers And Internet Access
Card And Game Room
Outdoor Garden Areas With Lake Views
Free Parking For Guests
Weekly Housekeeping And Linen Services
Personal Laundry Services Available
Beauty Salon And Services
Conveniently Located Elevators
Complimentary Laundry Facilities
Billiard Table
Fitness Room
Inviting Living Area For Visiting
Reading
Recreation Or Socializing
Theater For Movie And Tv Viewing
Scheduled Transportation To Doctors
Shopping And Banking
Scheduled Outings
Specific ProgramsAccommodations, Culinary Experience, Social Life, Calendar
Food DescriptionMeals reflect the sophistication of restaurant-style dining with the feel of home.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
2 complaints
2 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (79% above) 6 Better Metrics better than New York average:
• Total inspections (78% below)
• Inspections with citations (60% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (98% below)
• Complaint investigations (100% below)
• Inspection citation rate (79% above) 6 Better Metrics better than New York average:
• Total inspections (78% below)
• Inspections with citations (60% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (98% below)
• Complaint investigations (100% below)
Latest Inspection
November 3, 2022
Complaint Investigation
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 9 | This facility has 78% fewer total inspections than a typical New York assisted living residence (2 vs. NY avg 9).↓ 78% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 5 | This facility has 60% fewer inspections with citations than a typical New York assisted living residence (2 vs. NY avg 5).↓ 60% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 15.8 | This facility has 97% fewer complaints per year than a typical New York assisted living residence (0.4 vs. NY avg 15.8).↓ 97% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.01 | 0.50 | This facility has 98% fewer complaints per bed than a typical New York assisted living residence (0.01 vs. NY avg 0.5).↓ 98% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 3, 2022, found no deficiencies. Earlier inspections also showed no violations or issues. There were no complaint investigations substantiated or otherwise during this period. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates consistent compliance with regulatory standards.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near The Plaza at Clover Lake
0.0 miles from city center
Estimated distance in miles from Carmel's city center to The Plaza at Clover Lake's address, calculated via Google Maps.
Calculate Travel Distance to The Plaza at Clover Lake
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The information below is reported by the New York State Department of Health.
Filter by care type
| The Plaza at Clover Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carmel | 175 | No | 53 | - |
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
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| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 12 | No | 8 | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | 45 | - |
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Frequently Asked Questions about The Plaza at Clover Lake
Who is the owner of The Plaza at Clover Lake?
The legal owner and operator of The Plaza at Clover Lake is Clover Lake Management, LLC.
Is The Plaza at Clover Lake in a walkable area?
The Plaza at Clover Lake has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Plaza at Clover Lake?
According to NY state health department records, The Plaza at Clover Lake's license number is 580-F-001.
How many beds does The Plaza at Clover Lake have?
The Plaza at Clover Lake has 175 beds.
Are there photos of The Plaza at Clover Lake?
Yes — there are 17 photos of The Plaza at Clover Lake in the photo gallery on this page.
What is the address of The Plaza at Clover Lake?
The Plaza at Clover Lake is located at 838 Fair Street.
What is the phone number of The Plaza at Clover Lake?
(845) 878-4111 will put you in contact with the team at The Plaza at Clover Lake.
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