Whisper Woods of Smithtown
Assisted Living & Memory Care · Smithtown, NY
Whisper Woods of Smithtown
Assisted Living & Memory Care · Smithtown, NY
Overview of Whisper Woods of Smithtown
Based in the convenient community of Smithtown, NY, the Whisper Woods of Smithtown is a respected senior living community offering assisted living and memory care services. Here, residents can choose from a variety of accommodations including one-bedroom, two-bedroom, and memory care studio. In terms of memory care, those with cognitive conditions can receive personalized 24/7 needs-based care as determined by a nursing assessment and other programs.
Experience its exceptional amenities and other services including chef-prepared meals to satisfy your cravings. Avail of their concierge services with weekly housekeeping, laundry and linen services, and transportation assistance. Get to meet new friends by exploring its beautifully created shared spaces or by participating in their active learning activities. Equipped with the right tools and people, seniors are guaranteed a comfortable and secure living experience with the Whisper Woods of Smithtown.
136-bed community Rank #371 / 737Bed count — State benchmarkedThis home is ranked 371st out of 737 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 24 / 100 Rank #1002 / 1149Walk Score — State benchmarkedThis home is ranked 1002nd out of 1149 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: C- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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About this community
Facility TypeAdult Home
CountySuffolk
Whisper Woods of Smithtown is legally operated by BSL Smithtown Operations, Inc.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2025 · 1 year of data
0 enforcement actions
0 violations
2 complaints
4 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
16 points above the New York average for assisted living residences (83/100)
Rank #21 / 616 in New York Inspection Score — State benchmarked This home is ranked 21st out of 616 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 99 out of 100. Letter grade A+. 16 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. New York state average
Overall vs. NY average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than New York average:
• Total violations (100% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Total violations (100% below)
• Total complaints (97% below)
• Complaints per year (97% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 4 | 9 | This facility has had 56% fewer total inspections than the New York average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 6 | This facility has had 67% fewer complaint visits than the New York average (2 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer Rank #124 / 316 Complaint visits — State benchmarked This home is ranked 124th out of 316 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 14.5 | This facility has 100% fewer total violations than a typical New York assisted living residence (0 vs. NY avg 14.5).↓ 100% better Rank #1 / 316 Total violations — State benchmarked This home is ranked 1st out of 316 homes in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2025.
| 2 | 79 | This facility has 97% fewer complaints per year than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
Lawsuit overview for Whisper Woods of Smithtown
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Type of Rooms Available
1 / 4
2 Bed
2
Places of interest near Whisper Woods of Smithtown
1.5 miles from city center
Estimated distance in miles from Smithtown's city center to Whisper Woods of Smithtown's address, calculated via Google Maps.
Calculate Travel Distance to Whisper Woods of Smithtown
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Compare Assisted Living around Long Island
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
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NY AVG
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Rank
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NY AVG
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NY AVG
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#73 / 616 | 8 | 25%
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NY AVG
44.4%
Rank
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Facility
7
NY AVG
6
Rank
#246 / 316 | 4
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4
NY AVG
14.5
Rank
#104 / 316 | 0.5
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0.5
NY AVG
1.6
Rank
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| The Bristal at Holtsville | AL IL MC | Holtsville (Express Drive North) | 166
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NY AVG
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#903 / 1149 | Eb Care At Farmingville LLC | 98
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#32 / 616 | 8 | 25%
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25%
NY AVG
44.4%
Rank
#56 / 316 | 6
Facility
6
NY AVG
6
Rank
#226 / 316 | 2
Facility
2
NY AVG
14.5
Rank
#62 / 316 | 0.3
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0.3
NY AVG
1.6
Rank
#44 / 316 | Studio / 1 Bed / 2 Bed | - |
| The Bristal Assisted Living at Lake Grove | AL IL MC | Lake Grove (Lake Grove Shopping Center) | 155
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155
NY AVG
160
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57
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57
NY AVG
64
Rank
#724 / 1149 | Lake Grove Senior Care LLC | 96
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96
NY AVG
83
Rank
#73 / 616 | 7 | 43%
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43%
NY AVG
44.4%
Rank
#140 / 316 | 5
Facility
5
NY AVG
6
Rank
#202 / 316 | 3
Facility
3
NY AVG
14.5
Rank
#89 / 316 | 0.4
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0.4
NY AVG
1.6
Rank
#69 / 316 | Studio / 1 Bed / 2 Bed | - |
| The Bristal at Sayville | AL MC | Sayville | 155
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155
NY AVG
160
Rank
#335 / 737 | Yes |
67
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67
NY AVG
64
Rank
#636 / 1149 | Sayville Senior Care LLC | 97
Facility
97
NY AVG
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Rank
#50 / 616 | 4 | 50%
Facility
50%
NY AVG
44.4%
Rank
#158 / 316 | 2
Facility
2
NY AVG
6
Rank
#124 / 316 | 3
Facility
3
NY AVG
14.5
Rank
#89 / 316 | 0.8
Facility
0.8
NY AVG
1.6
Rank
#119 / 316 | Studio / 1 Bed / 2 Bed | - |
| Whisper Woods of Smithtown | AL MC | Smithtown (Town Of Smithtown) | 136
Facility
136
NY AVG
160
Rank
#371 / 737 | Yes |
24
Facility
24
NY AVG
64
Rank
#1002 / 1149 | Bsl Smithtown Operations, Inc | 99
Facility
99
NY AVG
83
Rank
#21 / 616 | 4 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 316 | 2
Facility
2
NY AVG
6
Rank
#124 / 316 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 316 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 316 | Studio / 1 Bed / 2 Bed | C- |
Financial Assistance for
Assisted Living in New York
Whisper Woods of Smithtown is located in Smithtown, New York State.
Here are the financial assistance programs available to residents in New York State.
More homes from the same operator
Operated by
Benchmark SL
Frequently Asked Questions about Whisper Woods of Smithtown
What neighborhood is Whisper Woods of Smithtown in?
Whisper Woods of Smithtown is in the Town of Smithtown neighborhood of Smithtown.
Who is the owner of Whisper Woods of Smithtown?
Whisper Woods of Smithtown is legally operated by BSL Smithtown Operations, Inc.
Is Whisper Woods of Smithtown in a walkable area?
Whisper Woods of Smithtown has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has Whisper Woods of Smithtown been in business?
Whisper Woods of Smithtown has been operating for approximately 29 years, based on available licensing and registration records.
Are pets allowed at Whisper Woods of Smithtown?
Yes, Whisper Woods of Smithtown allows residents to bring their pets.
How many beds does Whisper Woods of Smithtown have?
Whisper Woods of Smithtown has 136 beds.
Has Whisper Woods of Smithtown had any violations?
Whisper Woods of Smithtown has no reported violations since 2025 according to records from New York State Department of Health (NYSDOH).
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