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The Hillside Senior Living Community
Memory Care & Respite Care · Montoursville, PA
The Hillside Senior Living Community, memory care in Montoursville, PA — Senior resident being assisted by a caregiver in a living room

The Hillside Senior Living Community

Memory Care & Respite Care · Montoursville, PA
2725 Four Mile Drive, Montoursville, PA 17754 View map Calculator: See prices in your area
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Overview of The Hillside Senior Living Community

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The Hillside Senior Living Community is a pet-friendly community on Four Mile Drive in Montoursville, Pennsylvania, that offers personal care and respite care within a 60-bed home. The community also enforces a philosophy that believes residents don’t have to choose between their companion animals and the care they need. With beautiful outdoor spaces that give older adults room to move and breathe, the community has a setting where daily life goes beyond indoor routines.

Along with a calendar of programs, activities, and social events, the community also provides chef-prepared meals with desserts nightly. Respite care is also available for families seeking temporary support, as well as personal care to support residents in their daily routines. The community maintains a staffing presence that provides individual attention to each resident, with 70 staff members on-site daily, including 53 during waking hours.

The Hillside Senior Living continuously strengthens its operational practices around documentation, support planning, staff training, and incident reporting. This is reflected in its recent inspections, which found no deficiencies. With its location, some services are available within walking distance, but transportation will still be beneficial for most errands.

Facility Direct Line (570) 322-4436
Facility Direct Line (570) 322-4436
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Capacity and availability

Residents per day
44
Bed community size
60-bed community Rank #398 / 552Bed count — State benchmarkedThis home is ranked 398th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 51 / 100 Rank #274 / 657Walk Score — State benchmarkedThis home is ranked 274th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
73%
Rank #228 / 494Occupancy rate — State benchmarkedThis home is ranked 228th out of 494 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 494. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
44 / 60
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
Expiration21/11/2026
CountyLycoming
License Number230950

Ownership & Operating Entity

Owner Name2725 4 Mile Drive Operating Company LLC
Profit StatusFor-profit

Therapy & Rehabilitation

1 service
Respite Care

Additional Services

1 service
Personal Care

State Inspection Report (PA)

December 30, 2025
70 Total Daily Staff PA avg: 76.9 Rank #181 / 357 Total Daily Staff — State benchmarked This home is ranked 181st out of 357 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 357 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
53 Waking Staff
0 Resident Support Staff
47 Residents Served
5 Current Residents

Secured Dementia Care Unit (PA)

23
27 Capacity
47 Residents Served

Resident Conditions (PA)

Age 60+ 47 (100%)
Mobility Need 23 (49%)
Physical Disability 2 (4%)

Amenities & Lifestyle

Pet Friendly
Activities

Contact The Hillside Senior Living Community

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 61 citations 7 complaints 19 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

7 points below the Pennsylvania average for assisted living residences (83/100)

Rank #333 / 468 in Pennsylvania Inspection Score — State benchmarked This home is ranked 333rd out of 468 homes we track in Pennsylvania for inspection score. Shows this facility's inspection score compared to the Pennsylvania average among 468 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 76 out of 100. Letter grade C. 7 points below the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Inspections with citations (75% above)
• Inspection citation rate (1% above)
• Total complaints (75% above)
• Complaints per year (75% above) 2 Better Metrics better than Pennsylvania average:
• Total citations (3% below)
• Citations per inspection (44% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 6163 This facility has 3% fewer total citations than a typical Pennsylvania assisted living residence (61 vs. PA avg 63).↓ 3% better Rank #328 / 478 Total citations — State benchmarked This home is ranked 328th out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 3.25.7 This facility has 44% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.2 vs. PA avg 5.7).↓ 44% better Rank #186 / 478 Citations per inspection — State benchmarked This home is ranked 186th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1911 This facility has had 73% more total inspections than the Pennsylvania average (19 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 73% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 148 This facility has 75% more inspections with citations than a typical Pennsylvania assisted living residence (14 vs. PA avg 8).↑ 75% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 74%73% This facility has 1 percentage point higher inspection citation rate than a typical Pennsylvania assisted living residence (74% vs. PA avg 73%).↑ 1% worse Rank #298 / 478 Inspection citation rate — State benchmarked This home is ranked 298th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 74 This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #298 / 478 Total complaints — State benchmarked This home is ranked 298th out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 1.40.8 This facility has 75% more complaints per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 0.8).↑ 75% worse
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near The Hillside Senior Living Community

Address 0.0 miles from city center Info Estimated distance in miles from Montoursville's city center to The Hillside Senior Living Community's address, calculated via Google Maps.

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Compare Memory Care around the area

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the benchmark below for the typical Pennsylvania score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Messiah Lifeways at Messiah Village
MC
ADC
AL
IL
NH
RESC
RC
SNF
Mechanicsburg
190
Facility 190
PA AVG 94
Rank #21 / 552
No
22
Facility 22
PA AVG 47
Rank #520 / 657
Messiah Home Inc
89
Facility 89
PA AVG 83
Rank #152 / 468
9
1
Facility 1
PA AVG 4
Rank #108 / 478
78%
Facility 78%
PA AVG 72.7%
Rank #338 / 478
32
Facility 32
PA AVG 63
Rank #197 / 478
3.6
Facility 3.6
PA AVG 5.7
Rank #213 / 478
Non-Profit
144
Facility 144
PA AVG 76.9
Rank #21 / 357
1.21 78.4% -A+
The Philadelphia Protestant Home
MC
IL
NH
SNF
Philadelphia (Northeast Philadelphia)
188
Facility 188
PA AVG 94
Rank #23 / 552
No
76
Facility 76
PA AVG 47
Rank #103 / 657
Philadelphia Protestant Home
99
Facility 99
PA AVG 83
Rank #17 / 468
7
1
Facility 1
PA AVG 4
Rank #108 / 478
43%
Facility 43%
PA AVG 72.7%
Rank #42 / 478
11
Facility 11
PA AVG 63
Rank #49 / 478
1.6
Facility 1.6
PA AVG 5.7
Rank #45 / 478
Non-Profit-- 50.0% --
Homestead Village
MC
AL
IL
NH
SNF
Lancaster (Rohrerstown)
100
Facility 100
PA AVG 94
Rank #202 / 552
Yes
16
Facility 16
PA AVG 47
Rank #558 / 657
Homestead Village Inc
91
Facility 91
PA AVG 83
Rank #112 / 468
5
0
Facility 0
PA AVG 4
Rank #1 / 478
40%
Facility 40%
PA AVG 72.7%
Rank #31 / 478
6
Facility 6
PA AVG 63
Rank #19 / 478
1.2
Facility 1.2
PA AVG 5.7
Rank #24 / 478
Non-Profit-- 57.0% Private Rooms-
Dunwoody Village
MC
NH
RC
SNF
Newtown Square
81
Facility 81
PA AVG 94
Rank #288 / 552
Yes
64
Facility 64
PA AVG 47
Rank #183 / 657
Dunwoody Village Inc
86
Facility 86
PA AVG 83
Rank #194 / 468
16
3
Facility 3
PA AVG 4
Rank #242 / 478
75%
Facility 75%
PA AVG 72.7%
Rank #305 / 478
58
Facility 58
PA AVG 63
Rank #319 / 478
3.6
Facility 3.6
PA AVG 5.7
Rank #213 / 478
Non-Profit
102
Facility 102
PA AVG 76.9
Rank #94 / 357
1.36 92.6% Studio / 1 Bed / 2 Bed-
The Hillside Senior Living Community
MC
RC
Montoursville
60
Facility 60
PA AVG 94
Rank #398 / 552
Yes
51
Facility 51
PA AVG 47
Rank #274 / 657
-
76
Facility 76
PA AVG 83
Rank #333 / 468
19
4
Facility 4
PA AVG 4
Rank #298 / 478
74%
Facility 74%
PA AVG 72.7%
Rank #298 / 478
61
Facility 61
PA AVG 63
Rank #328 / 478
3.2
Facility 3.2
PA AVG 5.7
Rank #186 / 478
For-Profit
70
Facility 70
PA AVG 76.9
Rank #181 / 357
1.49 73.3% --
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Frequently Asked Questions about The Hillside Senior Living Community

Who is the owner of The Hillside Senior Living Community?

The Hillside Senior Living Community is legally operated by 2725 4 Mile Drive Operating Company LLC.

Is The Hillside Senior Living Community in a walkable area?

The Hillside Senior Living Community has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Hillside Senior Living Community?

According to PA state health department records, The Hillside Senior Living Community's license number is 230950.

When does The Hillside Senior Living Community's license expire?

According to PA state health department records, The Hillside Senior Living Community's license expires on 21/11/2026.

What is the occupancy rate at The Hillside Senior Living Community?

The Hillside Senior Living Community's occupancy is 73%.

Are pets allowed at The Hillside Senior Living Community?

Yes, The Hillside Senior Living Community allows residents to bring their pets.

Does The Hillside Senior Living Community operate as a for-profit or non-profit?

The Hillside Senior Living Community is registered as a for-profit in PA.

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