The Hillside Senior Living Community in Montoursville, PA

Overview of The Hillside Senior Living Community

The Hillside Senior Living Community is a pet-friendly community on Four Mile Drive in Montoursville, Pennsylvania, that offers personal care and respite care within a 60-bed home. The community also enforces a philosophy that believes residents don’t have to choose between their companion animals and the care they need. With beautiful outdoor spaces that give older adults room to move and breathe, the community has a setting where daily life goes beyond indoor routines.

Along with a calendar of programs, activities, and social events, the community also provides chef-prepared meals with desserts nightly. Respite care is also available for families seeking temporary support, as well as personal care to support residents in their daily routines. The community maintains a staffing presence that provides individual attention to each resident, with 70 staff members on-site daily, including 53 during waking hours.

The Hillside Senior Living continuously strengthens its operational practices around documentation, support planning, staff training, and incident reporting. This is reflected in its recent inspections, which found no deficiencies. With its location, some services are available within walking distance, but transportation will still be beneficial for most errands.

Facility Direct Line (570) 322-4436

60-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 51 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

73%

Lower than the Pennsylvania average: 78.7%

Occupied beds

44 / 60

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

Expiration21/11/2026

CountyLycoming

License Number230950

Owner Name2725 4 Mile Drive Operating Company LLC

Profit StatusFor-profit

Respite Care

Personal Care

70 Total Daily Staff PA avg: 76.9

53 Waking Staff

0 Resident Support Staff

47 Residents Served

5 Current Residents

27 Capacity

47 Residents Served

Pets Allowed

Comfortable Accommodations

Pet-Friendly Environment

Delicious Meals

Beautiful Outdoor Spaces

Activities

Since 2021 · 5 years of data 61 citations 7 complaints 19 inspections 0 waivers

Inspection Score

7 points below the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
0
vs 0.9 avg
↓ 100% fewer than PA avg

Data reflects the most recent 5 years (since 2021).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average

Overall vs. PA average

Latest Inspection October 29, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	61	63	This facility has 3% fewer total citations than a typical Pennsylvania assisted living residence (61 vs. PA avg 63).↓ 3% better Rank #331 / 478 Total citations — State benchmarked This home is ranked 331st out of 478 homes in Pennsylvania for Total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2021.	12.2	12.6	This facility has 3% fewer citations per year than a typical Pennsylvania assisted living residence (12.2 vs. PA avg 12.6).↓ 3% better
Citations per inspection Average citations per inspection.	3.2	5.7	This facility has 44% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.2 vs. PA avg 5.7).↓ 44% better Rank #194 / 478 Citations per inspection — State benchmarked This home is ranked 194th out of 478 homes in Pennsylvania for Citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	19	11	This facility has had 73% more total inspections than the Pennsylvania average (19 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 73% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	14	8	This facility has 75% more inspections with citations than a typical Pennsylvania assisted living residence (14 vs. PA avg 8).↑ 75% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	74%	73%	This facility has 1 percentage point higher inspection citation rate than a typical Pennsylvania assisted living residence (74% vs. PA avg 73%).↑ 1% worse Rank #306 / 478 Inspection citation rate — State benchmarked This home is ranked 306th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	7	4	This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #297 / 478 Total complaints — State benchmarked This home is ranked 297th out of 478 homes in Pennsylvania for Complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2021.	1.4	0.8	This facility has 75% more complaints per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 0.8).↑ 75% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 29, 2025 found no deficiencies or citations during a complaint investigation.
The facility has recurring issues with incomplete cognitive preadmission screenings and support plans, with the latest plan of correction fully implemented by September 18, 2024.
Past inspections documented substantiated resident abuse by staff, delayed incident reporting, inadequate staffing in the secured dementia unit, and multiple resident care deficiencies.

Show Inspection Reports

0.0 miles from city center Estimated distance in miles from Montoursville's city center to The Hillside Senior Living Community's address, calculated via Google Maps.

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The information below is reported by the Pennsylvania Department of Human Services and Department of Health.


Souderton Mennonite Homes	MC AL NH RC	Souderton	154	No	-	31	Studio / 1 Bed / 2 Bed
Kirkland Village	MC AL HOS IL NH RC SNF	Bethlehem	64	Yes	A+	12	Studio / 1 Bed / 2 Bed
The Hillside Senior Living Community	MC RC	Montoursville	60	No	-	51	-
Freedom Village at Brandywine	MC AL IL NH RC SNF	Coatesville	60	Yes	A+	9	1 Bed / 2 Bed
Lima Estates	MC AL IL NH	Media	60	No	A+	24	1 Bed / 2 Bed / 3 Bed

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Who is the owner of The Hillside Senior Living Community?

The Hillside Senior Living Community is legally operated by 2725 4 Mile Drive Operating Company LLC.

Is The Hillside Senior Living Community in a walkable area?

The Hillside Senior Living Community has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Hillside Senior Living Community?

According to PA state health department records, The Hillside Senior Living Community's license number is 230950.

When does The Hillside Senior Living Community's license expire?

According to PA state health department records, The Hillside Senior Living Community's license expires on 21/11/2026.

What is the occupancy rate at The Hillside Senior Living Community?

The Hillside Senior Living Community's occupancy is 73%.

Does The Hillside Senior Living Community operate as a for-profit or non-profit?

The Hillside Senior Living Community is registered as a for-profit in PA.

How many beds does The Hillside Senior Living Community have?

The Hillside Senior Living Community has 60 beds.

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The Hillside Senior Living Community

Overview of The Hillside Senior Living Community

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Additional Services

State Inspection Report (PA)

Secured Dementia Care Unit (PA)

Resident Conditions (PA)

Additional Policies & Features

Amenities & Lifestyle

Contact The Hillside Senior Living Community

Inspection History

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

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Frequently Asked Questions about The Hillside Senior Living Community

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