The Hillside Senior Living Community

Q: Who is the owner of The Hillside Senior Living Community?

The legal owner and operator of The Hillside Senior Living Community is 2725 4 Mile Drive Operating Company Llc.

Q: Is The Hillside Senior Living Community in a walkable area?

The Hillside Senior Living Community has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: What is the license number of The Hillside Senior Living Community?

According to PA state health department records, The Hillside Senior Living Community's license number is 230950.

Q: When does The Hillside Senior Living Community's license expire?

According to PA state health department records, The Hillside Senior Living Community's license expires on 21/11/2026.

Q: What is the occupancy rate at The Hillside Senior Living Community?

The Hillside Senior Living Community's occupancy is 73%.

Q: How many beds does The Hillside Senior Living Community have?

The Hillside Senior Living Community has 60 beds.

Q: Has The Hillside Senior Living Community had any recent deficiencies or citations?

The Hillside Senior Living Community has had 61 recently reported deficiencies.

Overview of The Hillside Senior Living Community

The Hillside Senior Living Community is a pet-friendly community on Four Mile Drive in Montoursville, Pennsylvania, that offers personal care and respite care within a 60-bed home. The community also enforces a philosophy that believes residents don’t have to choose between their companion animals and the care they need. With beautiful outdoor spaces that give older adults room to move and breathe, the community has a setting where daily life goes beyond indoor routines.

Along with a calendar of programs, activities, and social events, the community also provides chef-prepared meals with desserts nightly. Respite care is also available for families seeking temporary support, as well as personal care to support residents in their daily routines. The community maintains a staffing presence that provides individual attention to each resident, with 70 staff members on-site daily, including 53 during waking hours.

The Hillside Senior Living continuously strengthens its operational practices around documentation, support planning, staff training, and incident reporting. This is reflected in its recent inspections, which found no deficiencies. With its location, some services are available within walking distance, but transportation will still be beneficial for most errands.

(570) 322-4436

60-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 51 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

73%

Lower than the Pennsylvania average: 78.7%

Occupied beds

44 / 60

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

StatusLicensed

Expiration21/11/2026

CountyLycoming

License Number230950

Owner Name2725 4 Mile Drive Operating Company LLC

Profit StatusProfit

Respite Care

Personal Care

70 Total Daily Staff PA avg: 76.9

53 Waking Staff

0 Resident Support Staff

47 Residents Served

5 Current Residents

27 Capacity

47 Residents Served

Pets Allowed

Comfortable Accommodations

Pet-Friendly Environment

Delicious Meals

Beautiful Outdoor Spaces

ActivitiesHillside Senior Living offers a rich and diverse calendar of programs, activities, and social events.

Food DescriptionResidents enjoy chef-prepared meals and a nightly selection of delectable desserts.

Since 2021 · 5 years of data 61 citations 7 complaints 19 inspections 0 waivers

Inspection Score

7 points below the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
0
vs 0.9 avg
↓ 100% fewer than PA avg

Data reflects the most recent 5 years (since 2021).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average

Overall vs. PA average

Latest Inspection October 29, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	61	63	This facility has 3% fewer total citations than a typical Pennsylvania assisted living residence (61 vs. PA avg 63).↓ 3% better Rank #334 / 482 Total citations — State benchmarked This home is ranked 334th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool.
Citations per year Average citations per year since 2021.	12.2	12.6	This facility has 3% fewer citations per year than a typical Pennsylvania assisted living residence (12.2 vs. PA avg 12.6).↓ 3% better
Citations per inspection Average citations per inspection.	3.2	5.7	This facility has 44% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.2 vs. PA avg 5.7).↓ 44% better Rank #197 / 482 Citations per inspection — State benchmarked This home is ranked 197th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	19	11	This facility has 73% more total inspections than a typical Pennsylvania assisted living residence (19 vs. PA avg 11).↑ 73% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	14	8	This facility has 75% more inspections with citations than a typical Pennsylvania assisted living residence (14 vs. PA avg 8).↑ 75% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	74%	73%	This facility has 1 percentage point higher inspection citation rate than a typical Pennsylvania assisted living residence (74% vs. PA avg 73%).↑ 1% worse Rank #309 / 482 Inspection citation rate — State benchmarked This home is ranked 309th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	7	4	This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #301 / 482 Total complaints — State benchmarked This home is ranked 301st out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool.
Complaints per year Average complaints per year since 2021.	1.4	0.8	This facility has 75% more complaints per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 0.8).↑ 75% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 29, 2025 found no deficiencies or citations during a complaint investigation.
The facility has recurring issues with incomplete cognitive preadmission screenings and support plans, with the latest plan of correction fully implemented by September 18, 2024.
Past inspections documented substantiated resident abuse by staff, delayed incident reporting, inadequate staffing in the secured dementia unit, and multiple resident care deficiencies.

Show Inspection Reports

0.0 miles from city center Estimated distance in miles from Montoursville's city center to The Hillside Senior Living Community's address, calculated via Google Maps.

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Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled

General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits

Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+

General Pennsylvania resident, at risk of nursing home placement.

Income Limits ~$2,000/month individual, varies by region

Asset Limits $8,000 individual

Cost-sharing required above certain income; rural/urban balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+

General PA resident (specific counties), NFLOC, safe with LIFE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled

General PA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL

Asset Limits Not assessed; need-based.

High demand; includes grandparent caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General PA resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran population; supports rural/urban care needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+

General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security

Asset Limits Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Benefits

Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+

General PA resident, low-income.

Income Limits (2025) ~$2,322/month individual, 185% FPL

Asset Limits Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits

Vouchers (~$50/season) for fresh produce at approved markets

Compare Memory Care around Pennsylvania

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.


Sunrise of Dresher	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Dresher	105 Facility 105 PA AVG 94 Rank #186 / 555	Yes	45 Facility 45 PA AVG 46 Rank #342 / 668	Hcri Sun III Tenant LP	81 Facility 81 PA AVG 83 Rank #274 / 460	13	3 Facility 3 PA AVG 4 Rank #245 / 482	76.9% Facility 76.9% PA AVG 72.7% Rank #340 / 482	57 Facility 57 PA AVG 63 Rank #316 / 482	4.4 Facility 4.4 PA AVG 5.7 Rank #277 / 482	Profit	96 Facility 96 PA AVG 76.9 Rank #113 / 361	1.57	62.9% Facility 62.9% PA AVG 68.8% Rank #309 / 485	-	A-
Legend of Lancaster	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Lancaster (Millersville Road)	100 Facility 100 PA AVG 94 Rank #203 / 555	Yes	66 Facility 66 PA AVG 46 Rank #167 / 668	Lancaster Pch LLC	60 Facility 60 PA AVG 83 Rank #448 / 460	20	12 Facility 12 PA AVG 4 Rank #468 / 482	80% Facility 80% PA AVG 72.7% Rank #367 / 482	326 Facility 326 PA AVG 63 Rank #474 / 482	16.3 Facility 16.3 PA AVG 5.7 Rank #466 / 482	Profit	-	-	79.0% Facility 79.0% PA AVG 68.8% Rank #146 / 485	1 Bed	-
Sunrise of Haverford	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Haverford	98 Facility 98 PA AVG 94 Rank #231 / 555	Yes	82 Facility 82 PA AVG 46 Rank #68 / 668	Szr Haverford Al Opco LLC	75 Facility 75 PA AVG 83 Rank #338 / 460	13	8 Facility 8 PA AVG 4 Rank #430 / 482	61.5% Facility 61.5% PA AVG 72.7% Rank #185 / 482	61 Facility 61 PA AVG 63 Rank #334 / 482	4.7 Facility 4.7 PA AVG 5.7 Rank #297 / 482	Profit	84 Facility 84 PA AVG 76.9 Rank #136 / 361	1.75	49.0% Facility 49.0% PA AVG 68.8% Rank #420 / 485	-	A+
Westlake Woods by New Perspective	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).	Erie (Stonegate)	79 Facility 79 PA AVG 94 Rank #306 / 555	Yes	48 Facility 48 PA AVG 46 Rank #304 / 668	Erie Ops LLC	63 Facility 63 PA AVG 83 Rank #429 / 460	12	5 Facility 5 PA AVG 4 Rank #347 / 482	83.3% Facility 83.3% PA AVG 72.7% Rank #395 / 482	136 Facility 136 PA AVG 63 Rank #432 / 482	11.3 Facility 11.3 PA AVG 5.7 Rank #449 / 482	Profit	58 Facility 58 PA AVG 76.9 Rank #228 / 361	1.38	55.7% Facility 55.7% PA AVG 68.8% Rank #379 / 485	-	-
The Hillside Senior Living Community	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Montoursville	60 Facility 60 PA AVG 94 Rank #399 / 555	No	51 Facility 51 PA AVG 46 Rank #275 / 668	-	76 Facility 76 PA AVG 83 Rank #326 / 460	19	4 Facility 4 PA AVG 4 Rank #301 / 482	73.7% Facility 73.7% PA AVG 72.7% Rank #309 / 482	61 Facility 61 PA AVG 63 Rank #334 / 482	3.2 Facility 3.2 PA AVG 5.7 Rank #197 / 482	Profit	70 Facility 70 PA AVG 76.9 Rank #182 / 361	1.49	73.3% Facility 73.3% PA AVG 68.8% Rank #210 / 485	-	-

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Who is the owner of The Hillside Senior Living Community?

The legal owner and operator of The Hillside Senior Living Community is 2725 4 Mile Drive Operating Company Llc.

Is The Hillside Senior Living Community in a walkable area?

The Hillside Senior Living Community has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Hillside Senior Living Community?

According to PA state health department records, The Hillside Senior Living Community's license number is 230950.

When does The Hillside Senior Living Community's license expire?

According to PA state health department records, The Hillside Senior Living Community's license expires on 21/11/2026.

What is the occupancy rate at The Hillside Senior Living Community?

The Hillside Senior Living Community's occupancy is 73%.

How many beds does The Hillside Senior Living Community have?

The Hillside Senior Living Community has 60 beds.

Has The Hillside Senior Living Community had any recent deficiencies or citations?

The Hillside Senior Living Community has had 61 recently reported deficiencies.

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