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Retirement Home

Trezevant

Retirement Home

Trezevant

177 N Highland St, Memphis, TN 38111 View map
Overview of Trezevant

An elegant independent living community in midtown Memphis is the Trezevant LifeCare community where modern and traditional are met. Trezevant offers independent living, assisted living, and rehabilitation living options; a sense of high-class atmosphere is felt throughout the community. The senior living community is proud to offer generous benefits for every resident. Trezevant is proud to reach and exceed expectations set for them, proving to be an exemplary community.

Living options at Trezevant are tailored based on the individual’s specific needs; although the different living options provide general amenities and essential services such as a hair salon, social spaces, and gardens; with housekeeping, transportation, and scheduled activities– to highlight the helpful benefits available to all residents.

(901) 325-4000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Tennessee average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Tennessee average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Tennessee average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Tennessee average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
8h 29m per day

This home provides 134% more nursing time per resident than the Tennessee average.

Tennessee average: 3h 38m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 104

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Tennessee average
Occupancy rate 74.1%
Residents per day (avg) 11
Occupancy rate
74.1%
Residents per day (avg)
11

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

72% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

28% of new residents, often for short stays.

Typical stay 10 - 11 months

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$43.8M
Surplus of revenue
$877.4K
Voluntary non-profit community Operated by a church.
Home revenue
$43,760,258.00
Surplus of revenue
$877,373.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.4M
35.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.4M
Total costs $42.9M
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Kent Phillips, CEO

Care Services

Alzheimer's Certification

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 368 / 465 / 729 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Trezevant

Independent Living
Contact Trezevant

Health Inspection History

Inspections
Total health inspections 2

Tennessee average 3.5


Last Health inspection on Jul 2021

Total health citations 3

Tennessee average 15.4

Citations per inspection
1.5

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 3 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 0
100% better than Tennessee average

Tennessee average: 0.6

0 critical citations More info Tennessee average: 1.1

0 serious citations More info Tennessee average: 0.6

3 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 14, 2021
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 14, 2021
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Oct 02, 2018
Corrected

Compare Assisted Living around Memphis The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

Trezevant
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RH

Retirement Homes

Memphis (Waynoka)
104
Yes
A+
29
Studio / 1 Bed
Feels Like Home
RH

Retirement Homes

Memphis
-
Yes
-
31
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

Trezevant Episcopal Home P2
Trezevant Episcopal Home P3
Trezevant Episcopal Home P1

Places of interest near Trezevant

Address 7.4 miles from city center — 2.34 miles to nearest hospital (Passport Health Memphis Travel Clinic)

Address 177 N Highland St, Memphis, TN 38111

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 100
Employees 62
Contractors 38
Staff to resident ratio 5.88:1
228% better than Tennessee average

Tennessee average ratio: 1.79:1

Avg staff/day 26
Average shift 5.6 hours
33% worse than Tennessee average

Tennessee average: 8.3 hours

Total staff hours (quarter) 13,234
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.4 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

24.5%

3,249 contractor hours this quarter

Licensed Practical Nurse: 8 Certified Nursing Assistant: 7 Speech Language Pathologist: 5 Qualified Social Worker: 4 Physical Therapy Aide: 4 Physical Therapy Assistant: 3 Administrator: 2 Respiratory Therapy Technician: 2 Qualified Activities Professional: 2 Occupational Therapy Aide: 1
Staff by category
Certified Nursing Assistant197264,54091100%7.8
Registered Nurse210212,29691100%8.3
Licensed Practical Nurse58131,2428088%6.4
Qualified Social Worker0441,0086673%5.4
Speech Language Pathologist0556876875%5.5
Clinical Nurse Specialist9096859099%2.6
Mental Health Service Worker1015126470%8
RN Director of Nursing3035016875%2.8
Respiratory Therapy Technician0224696571%3.8
Physical Therapy Aide0443696673%5.1
Physical Therapy Assistant0333036875%4.4
Administrator1232306673%2.7
Dietitian1011856976%2.7
Nurse Practitioner2021616167%2.6
Occupational Therapy Aide011231314%1.8
Qualified Activities Professional022232022%1.1
26 Certified Nursing Assistant
% of Days 100%
21 Registered Nurse
% of Days 100%
13 Licensed Practical Nurse
% of Days 88%
4 Qualified Social Worker
% of Days 73%
5 Speech Language Pathologist
% of Days 75%
9 Clinical Nurse Specialist
% of Days 99%
1 Mental Health Service Worker
% of Days 70%
3 RN Director of Nursing
% of Days 75%
2 Respiratory Therapy Technician
% of Days 71%
4 Physical Therapy Aide
% of Days 73%
3 Physical Therapy Assistant
% of Days 75%
3 Administrator
% of Days 73%
1 Dietitian
% of Days 76%
2 Nurse Practitioner
% of Days 67%
1 Occupational Therapy Aide
% of Days 14%
2 Qualified Activities Professional
% of Days 22%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
17 residents
Residents by payment source
Medicare
15 residents (88.2%)
Private pay or other
2 residents (11.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.6%
6% better than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
75% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 89.9%
13% better than Tennessee average

Tennessee average: 79.8%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

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