Medium-capacity home · Offers a balance of services and community atmosphere.
Saint Francis Home
Community insights.
About this community
Saint Francis Home is administered by Fajr Mills.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Includes all inspection records for this property, which could include management/ownership changes. 7 complaints 12 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Total complaints (at VA avg)
• Complaints per year (at VA avg) 2 Better Metrics better than Virginia average:
• Inspections with deficiencies (44% below)
• Inspection deficiency rate (29% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 12 | 14 | This facility has had 14% fewer total inspections than the Virginia average (12 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer |
|
Inspections with deficiencies
| 5 | 9 | This facility has 44% fewer inspections with deficiencies than a typical Virginia assisted living residence (5 vs. VA avg 9).↓ 44% better |
|
Inspection deficiency rate
| 42% | 59% | This facility has 17 percentage points lower inspection deficiency rate than a typical Virginia assisted living residence (42% vs. VA avg 59%).↓ 17% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 7 | 7 | This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg |
|
Complaints per year
| 1.4 | 1.4 | This facility has complaints per year in line with the Virginia average (1.4 vs. VA avg 1.4).— At avg |
Places of interest near Saint Francis Home
5.0 miles from city center
Estimated distance in miles from Richmond's city center to Saint Francis Home's address, calculated via Google Maps.
Calculate Travel Distance to Saint Francis Home
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Compare Assisted Living around Richmond
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunrise Villa Tuckahoe | AL MC | Richmond (Henrico) | 250
Facility
250
VA AVG
94
Rank
#6 / 351 | Yes |
43
Facility
43
VA AVG
45
Rank
#214 / 420 | Studio / 1 Bed / 2 Bed | Mindy Powell |
94.0%
Facility
94.0%
VA AVG
70%
Rank
#23 / 279 | - | 15 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Westminster Canterbury Richmond | AL HC IL MC NH | Richmond | 214
Facility
214
VA AVG
94
Rank
#14 / 351 | Yes |
16
Facility
16
VA AVG
45
Rank
#361 / 420 | Studio / 1 Bed / 2 Bed / 2-4 Bed | Ms. Susan Chrissley |
60.7%
Facility
60.7%
VA AVG
70%
Rank
#196 / 279 | A+ | 5 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Cedarfield | AL IL NH | Richmond | 157
Facility
157
VA AVG
94
Rank
#34 / 351 | Yes |
11
Facility
11
VA AVG
45
Rank
#391 / 420 | 1 Bed / 2 Bed | Lauren Burnette |
54.1%
Facility
54.1%
VA AVG
70%
Rank
#222 / 279 | A | 6 | 17%
Facility
17%
VA AVG
59.3%
Rank
#22 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 6
Facility
6
VA AVG
32
Rank
#48 / 271 | 1.0
Facility
1.0
VA AVG
2.3
Rank
#55 / 271 |
| Saint Francis Home | AL | Richmond | 113
Facility
113
VA AVG
94
Rank
#95 / 351 | No |
60
Facility
60
VA AVG
45
Rank
#105 / 420 | - | Fajr Mills | - | - | 12 | 42%
Facility
42%
VA AVG
59.3%
Rank
#85 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | - | - |
| The Estates at West End | AL IL MC | Richmond | 105
Facility
105
VA AVG
94
Rank
#115 / 351 | No |
65
Facility
65
VA AVG
45
Rank
#78 / 420 | Studio / 1 Bed | Stephanie Quick |
69.5%
Facility
69.5%
VA AVG
70%
Rank
#155 / 279 | - | 16 | 19%
Facility
19%
VA AVG
59.3%
Rank
#25 / 330 | 9
Facility
9
VA AVG
7
Rank
#264 / 330 | 8
Facility
8
VA AVG
32
Rank
#62 / 271 | 0.5
Facility
0.5
VA AVG
2.3
Rank
#28 / 271 |
Rank badges are statewide: each community is ranked against every VA community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Virginia
Saint Francis Home is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Saint Francis Home
Is Saint Francis Home in a walkable area?
Saint Francis Home has a walk score of 60. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Saint Francis Home's license expire?
According to VA state health department records, Saint Francis Home's license expires on March 13, 2028.
Are pets allowed at Saint Francis Home?
No, Saint Francis Home has a no-pet policy.
Who is the administrator of Saint Francis Home?
Fajr Mills is the administrator of Saint Francis Home.
How many beds does Saint Francis Home have?
Saint Francis Home has 113 beds.
Are there photos of Saint Francis Home?
Yes — there are 3 photos of Saint Francis Home in the photo gallery on this page.
What is the address of Saint Francis Home?
Saint Francis Home is located at 65 West Clopton Street, Richmond, VA 23225.
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