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Lower than the Virginia average: 85.7%The Westmont at Short Pump is administrated by Matthew Hartwick.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 55 | 32 | This facility has 72% more total deficiencies than a typical Virginia assisted living residence (55 vs. VA avg 32).↑ 72% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 11 | 6.4 | This facility has 72% more deficiencies per year than a typical Virginia assisted living residence (11 vs. VA avg 6.4).↑ 72% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.8 | 2.3 | This facility has 22% more deficiencies per inspection than a typical Virginia assisted living residence (2.8 vs. VA avg 2.3).↑ 22% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 20 | 14 | This facility has 43% more total inspections than a typical Virginia assisted living residence (20 vs. VA avg 14).↑ 43% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 10 | 9 | This facility has 11% more inspections with violations than a typical Virginia assisted living residence (10 vs. VA avg 9).↑ 11% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 64% | This facility has 14 percentage points lower inspection violation rate than a typical Virginia assisted living residence (50% vs. VA avg 64%).↓ 14% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 12 | 7 | This facility has 71% more total complaints than a typical Virginia assisted living residence (12 vs. VA avg 7).↑ 71% worse |
|
Complaints per year
Average complaints per year since 2021.
| 2.4 | 1.4 | This facility has 71% more complaints per year than a typical Virginia assisted living residence (2.4 vs. VA avg 1.4).↑ 71% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspections on May 22, 2025, found no deficiencies and did not substantiate complaints related to personal care services and resident accommodations. Earlier inspections showed a mixed pattern, with some substantiated complaints and deficiencies primarily related to administration, resident care planning, infection control, staff training, and reporting incidents. Prior complaint investigations identified issues such as failure to complete assessments, inadequate communication with health authorities, incomplete individualized service plans, and delays in incident reporting. Enforcement actions such as violation notices were issued in earlier years, but fines, license suspensions, or immediate jeopardy findings were not listed in the available reports. The facility’s inspection history shows improvement over time, with recent inspections demonstrating compliance and unsubstantiated complaints following a period of multiple citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.0 miles from city center
Estimated distance in miles from Glen Allen's city center to The Westmont at Short Pump's address, calculated via Google Maps.
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The Westmont at Short Pump is located in GLEN ALLEN, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Westmont at Short Pump |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glen Allen | 170 | No | 35 | - | Matthew Hartwick | 66.5% | - | 20 | 50% | 12 | 55 | 2.8 |
| Harmony at Independence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Virginia Beach | 89 | No | 52 | - | Kristen Buman | 88.8% | - | 23 | 60.9% | 14 | 65 | 2.8 |
| Silverado Alexandria Memory Care Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Alexandria (Rosemont) | 88 | Yes | 21 | - | Ms Sabrina Pegross | 75.0% | - | 5 | 40% | - | 3 | 0.6 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80 | No | 0 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock | 91.3% | A+ | 17 | 41.2% | 8 | 26 | 1.5 |
| Braddock Glen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Fairfax (Lee Meadows) | 79 | Yes | 44 | - | Ms. Katherine Westerman | 68.4% | - | 10 | 30% | 2 | 3 | 0.3 |
The Westmont at Short Pump has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, The Westmont at Short Pump's license expires on October 31, 2026.
The Westmont at Short Pump's occupancy is 66%.
Matthew Hartwick is the administrator of The Westmont at Short Pump.
The Westmont at Short Pump has 170 beds.
The Westmont at Short Pump has had 20 recently reported deficiencies.
Yes — there are 11 photos of The Westmont at Short Pump in the photo gallery on this page.
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