We arrange tours, appointments, and even moving support so you don’t have to
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 52m per day | ▲ 24% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 24m per day | ▼ 56% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 45m per day | ▼ 15% State avg: 2h 4m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 40m per day | ▼ 16% State avg: 3h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▲ 33% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ▲ 35% State avg: 23m per day · National avg: 28m per day |
Lower than the Virginia average: 85.7%Shenandoah Place, Inc. is administrated by Ms Kelli S Bailey.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 43 | 32 | This facility has 34% more total deficiencies than a typical Virginia assisted living residence (43 vs. VA avg 32).↑ 34% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 8.6 | 6.4 | This facility has 34% more deficiencies per year than a typical Virginia assisted living residence (8.6 vs. VA avg 6.4).↑ 34% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 2.3 | This facility has 17% more deficiencies per inspection than a typical Virginia assisted living residence (2.7 vs. VA avg 2.3).↑ 17% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 14 | This facility has 14% more total inspections than a typical Virginia assisted living residence (16 vs. VA avg 14).↑ 14% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 14 | 9 | This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 88% | 64% | This facility has 24 percentage points higher inspection violation rate than a typical Virginia assisted living residence (88% vs. VA avg 64%).↑ 24% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 7 | This facility has 57% fewer total complaints than a typical Virginia assisted living residence (3 vs. VA avg 7).↓ 57% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.6 | 1.4 | This facility has 57% fewer complaints per year than a typical Virginia assisted living residence (0.6 vs. VA avg 1.4).↓ 57% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 4, 2025, found deficiencies related to resident admission documentation and emergency preparedness plan reviews and exercises. Earlier inspections showed a pattern of issues with medication administration, staff training, individualized service plans, and timely completion of required assessments and background checks. Complaint investigations were mostly unsubstantiated, though one substantiated complaint in 2022 involved the facility failing to have a licensed administrator of record. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s deficiencies have persisted over time with recurring themes in emergency preparedness, documentation, and medication management, indicating ongoing challenges rather than clear improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsThese measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.14
39% better than Virginia averageVirginia average: 1.86
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.42
26% worse than Virginia averageVirginia average: 1.92
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.3%
20% better than Virginia averageVirginia average: 23.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.4%
8% worse than Virginia averageVirginia average: 12.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
22% worse than Virginia averageVirginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.1%
In line with Virginia averageVirginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
61.3%
21% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
0.0 miles from city center
Estimated distance in miles from New Market's city center to Shenandoah Place, Inc.'s address, calculated via Google Maps.
Add your location
Shenandoah Place, Inc. is located in NEW MARKET, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Harmony at Independence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Virginia Beach | 89 | No | 52 | - | Kristen Buman | 88.8% | - | 23 | 60.9% | 14 | 65 | 2.8 |
| Silverado Alexandria Memory Care Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Alexandria (Rosemont) | 88 | Yes | 21 | - | Ms Sabrina Pegross | 75.0% | - | 5 | 40% | - | 3 | 0.6 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80 | No | 0 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock | 91.3% | A+ | 17 | 41.2% | 8 | 26 | 1.5 |
| Braddock Glen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Fairfax (Lee Meadows) | 79 | Yes | 44 | - | Ms. Katherine Westerman | 68.4% | - | 10 | 30% | 2 | 3 | 0.3 |
| Shenandoah Place, Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Market | 30 | No | 56 | - | Ms Kelli S Bailey | 50.0% | - | 16 | 87.5% | 3 | 43 | 2.7 |
Shenandoah Place, Inc. has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Shenandoah Place, Inc.'s license expires on August 31, 2025.
Shenandoah Place, Inc.'s occupancy is 50%.
Ms Kelli S Bailey is the administrator of Shenandoah Place, Inc..
Shenandoah Place, Inc. has 30 beds.
Shenandoah Place, Inc. has had 16 recently reported deficiencies.
Yes — there are 10 photos of Shenandoah Place, Inc. in the photo gallery on this page.
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