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Shenandoah Place, Inc.
Assisted Living, Hospice Care & Respite Care · New Market, VA
Exterior view of Shenandoah Place with flowers Shenandoah Place, Inc., assisted living in New Market, VA — Stack of vintage letters with postage stamps Shenandoah Place, Inc., assisted living in New Market, VA — Smiling elderly woman talking on a telephone Shenandoah Place, Inc., assisted living in New Market, VA — Elderly man reading a book near a computer Shenandoah Place, Inc., assisted living in New Market, VA — Smiling elderly man standing outdoors in a garden Shenandoah Place, Inc., assisted living in New Market, VA — Smiling senior woman reading a newspaper outdoors Shenandoah Place, Inc., assisted living in New Market, VA — Smiling woman holding a bouquet of flowers Shenandoah Place, Inc., assisted living in New Market, VA — Wooden bench surrounded by lush green plants Shenandoah Place, Inc., assisted living in New Market, VA — Senior man reading a book in a cozy setting Shenandoah Place, Inc., assisted living in New Market, VA — Two people enjoying green desserts outdoors

Shenandoah Place, Inc.

Assisted Living, Hospice Care & Respite Care · New Market, VA
50 Burkholder Lane, New Market, VA 22844 View map Calculator: See prices in your area
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Overview of Shenandoah Place, INC.

Shenandoah Place, Inc. is a residential assisted living community in New Market, Virginia, offering personal care. Administered by Kelli S. Bailey, the community has a 30-bed capacity. It is one of the smaller options in the Virginia assisted living market, appealing to families who prefer a quieter, more residential environment. With 15 older adults currently in residence, the community is operating at approximately 50% occupancy, which indicates availability.

With a total of 16 inspections, 14 resulted in violations, or 87.5%, which is higher than the Virginia average of 64.3%. The total number of deficiencies is 43, also above the state average of 32. These findings commonly involved medication management, staff training, individualized service plans, emergency preparedness, and documentation practices. Additionally, the most recent inspection on August 4, 2025, identified deficiencies related to admission documentation and review of emergency preparedness plans. A substantiated complaint in 2022 involved a lapse in maintaining a licensed administrator. However, there have been no fines or license suspensions reported.

Despite its size, the community provides a well-rounded set of amenities, which include access to private rooms with individual bathrooms, in-room climate control, a shared sunroom, a private dining space for family visits, an on-site beauty and barbershop, a television lounge, cable service, and wireless internet throughout. An emergency call system is in place, and meals are prepared in-house with three daily servings plus snacks and beverages. Clinical support also includes nursing services, licensed nurses and certified nursing assistants, 24-hour staffing, rehabilitation services, respite care, and short-term rehabilitation.

Shenandoah Place, Inc. is a good option for families seeking a small, residential-style assisted living community in the New Market area with private accommodations and home-like features. However, it is important to review recent inspection findings and discuss current emergency preparedness and medication management practices to ensure the community meets standards.

Facility Direct Line (540) 740-4300
Facility Direct Line (540) 740-4300 Info@ShenandoahPlace.com

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 52m per day ▲ 24% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 24m per day ▼ 56% State avg: 55m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 45m per day ▼ 15% State avg: 2h 4m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 40m per day ▼ 16% State avg: 3h 11m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ▲ 33% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 31m per day ▲ 35% State avg: 23m per day · National avg: 28m per day
Bed community size
30-bed community Rank #343 / 371Bed count — State benchmarkedThis home is ranked 343rd out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 56 / 100 Rank #143 / 449Walk Score — State benchmarkedThis home is ranked 143rd out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
50%
Rank #264 / 314Occupancy rate — State benchmarkedThis home is ranked 264th out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
15 / 30
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationAugust 31, 2025 Expired

Ownership & Operating Entity

Shenandoah Place, Inc. is administered by Ms. Kelli S Bailey.

Safety & Compliance

Emergency SystemsYes
Safety FeaturesEmergency call system

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Spacious Rooms
All Private Baths
Individually Controlled Hvac
Well Appointed Living Areas
Community Sunroom
Private Dining Room For Special Family Meals
In-House Beauty Salon And Barber Shop
Community Tv Room
Basic Cable Tv Provided In Each Room
Wireless Internet Throughout The Facility

Contact Shenandoah Place, Inc.

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 43 deficiencies 3 complaints 16 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 6 Worse Metrics worse than Virginia average:
• Total deficiencies (34% above)
• Deficiencies per year (34% above)
• Deficiencies per inspection (17% above)
• Total inspections (14% above)
• Inspections with violations (56% above)
• Inspection violation rate (38% above) 2 Better Metrics better than Virginia average:
• Total complaints (57% below)
• Complaints per year (57% below)
Latest Inspection August 4, 2025 Renewal

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4332 This facility has 34% more total deficiencies than a typical Virginia assisted living residence (43 vs. VA avg 32).↑ 34% worse
Deficiencies per year Info Average deficiencies per year since 2021. 8.66.4 This facility has 34% more deficiencies per year than a typical Virginia assisted living residence (8.6 vs. VA avg 6.4).↑ 34% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.72.3 This facility has 17% more deficiencies per inspection than a typical Virginia assisted living residence (2.7 vs. VA avg 2.3).↑ 17% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1614 This facility has 14% more total inspections than a typical Virginia assisted living residence (16 vs. VA avg 14).↑ 14% worse
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 149 This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 88%64% This facility has 24 percentage points higher inspection violation rate than a typical Virginia assisted living residence (88% vs. VA avg 64%).↑ 24% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 37 This facility has 57% fewer total complaints than a typical Virginia assisted living residence (3 vs. VA avg 7).↓ 57% better
Complaints per year Info Average complaints per year since 2021. 0.61.4 This facility has 57% fewer complaints per year than a typical Virginia assisted living residence (0.6 vs. VA avg 1.4).↓ 57% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 4, 2025 renewal inspection found five deficiencies related to resident admission documentation and emergency preparedness plan reviews and exercises.
  • October 2, 2024 renewal inspection cited seven deficiencies including failure to train and post Person-in-Charge, incomplete service plans, diet oversight, emergency preparedness, and untimely criminal background checks.
  • March 13, 2025 complaint investigation found no substantiated allegations, though it identified four unrelated deficiencies in annual assessments and resident rights reviews.
Show Inspection Reports

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.14
39% better than State average

State average: 1.86

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.42
26% worse than State average

State average: 1.92

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 18.3%
20% better than State average

State average: 23.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.4%
8% worse than State average

State average: 12.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.9%
22% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 54.1%
In line with State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 61.3%
21% better than State average

State average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Places of interest near Shenandoah Place, Inc.

Address 0.0 miles from city center Info Estimated distance in miles from New Market's city center to Shenandoah Place, Inc.'s address, calculated via Google Maps.

Calculate Travel Distance to Shenandoah Place, Inc.

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Address

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The information below is reported by the Virginia Department of Social Services and Department of Health.

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Frequently Asked Questions about Shenandoah Place, Inc.

Is Shenandoah Place, Inc. in a walkable area?

Shenandoah Place, Inc. has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Shenandoah Place, Inc.'s license expire?

According to VA state health department records, Shenandoah Place, Inc.'s license expires on August 31, 2025.

What is the occupancy rate at Shenandoah Place, Inc.?

Shenandoah Place, Inc.'s occupancy is 50%.

Who is the administrator of Shenandoah Place, Inc.?

Ms Kelli S Bailey is the administrator of Shenandoah Place, Inc..

How many beds does Shenandoah Place, Inc. have?

Shenandoah Place, Inc. has 30 beds.

Has Shenandoah Place, Inc. had any recent deficiencies?

Shenandoah Place, Inc. has had 16 recently reported deficiencies.

Are there photos of Shenandoah Place, Inc.?

Yes — there are 10 photos of Shenandoah Place, Inc. in the photo gallery on this page.

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