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The Charlotte Assisted Living & Memory Care is a distinguished community that has been dedicated to providing an affordable assisted living lifestyle for seniors for over three decades. With a remarkable track record as an award-winning facility, families can place their trust in the exceptional care offered here. Whether residents require independent living, assisted living, or specialized memory care, The Charlotte delivers personalized and person-centered care. Embracing the unique needs of each individual, this community offers a range of floor plans that cater to diverse preferences and requirements.
Residents can relish in affordable assisted living options, ensuring that exceptional care and services are accessible to all. Dining experiences are nothing short of exceptional, with a restaurant-style approach that ensures meals are not only delicious but also a delightful social experience. Additionally, the community boasts a dedicated social director who organizes a wide array of activities, fostering a vibrant and engaging social life for all residents. The community understands the importance of assisted living costs and strives to make exceptional senior living accessible to a diverse range of individuals and families.
Lower than the North Carolina average: 76.4%In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 151 | 46 | This facility has 228% more total deficiencies than a typical North Carolina assisted living residence (151 vs. NC avg 46).↑ 228% worse |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 13.7 | 4.2 | This facility has 226% more deficiencies per year than a typical North Carolina assisted living residence (13.7 vs. NC avg 4.2).↑ 226% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.5 | 2.2 | This facility has 59% more deficiencies per inspection than a typical North Carolina assisted living residence (3.5 vs. NC avg 2.2).↑ 59% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 43 | 21 | This facility has 105% more total inspections than a typical North Carolina assisted living residence (43 vs. NC avg 21).↑ 105% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 39 | 19 | This facility has 105% more inspections with deficiencies than a typical North Carolina assisted living residence (39 vs. NC avg 19).↑ 105% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 91% | 90% | This facility has 1 percentage point higher inspection deficiency rate than a typical North Carolina assisted living residence (91% vs. NC avg 90%).↑ 1% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 4, 2025 identified a deficiency related to inadequate supervision of a resident who eloped unnoticed despite wearing a roam alert device. Earlier inspections showed a pattern of deficiencies involving medication administration, resident supervision, and physical plant safety issues, including fire safety and sanitation concerns. Complaint investigations substantiated failures in resident supervision, medication management, and building maintenance, with one investigation noting a resident fatality due to a fall from a window. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with supervision and safety, with recent efforts including a submitted plan of correction to address the latest supervision issue.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Room Sizes: 392 / 527 / 587 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
10.5 miles from city center
Estimated distance in miles from Charlotte's city center to The Charlotte Assisted Living & Memory Care's address, calculated via Google Maps.
— 0.21 miles to nearest hospital (Atrium Health Pineville)
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The Charlotte Assisted Living & Memory Care is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
| Terrabella Lake Norman |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mooresville | 120 | Yes | 46 | 100.0% | A+ | 85.50/200 | 28 | 85.7% | Studio / 1 Bed / 2 Bed | |
| The Charlotte Assisted Living & Memory Care |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Willow Ridge Road) | 119 | Yes | 57 | 42.0% | - | 96.50/200 | 43 | 90.7% | Studio / 1 Bed / 2 Bed | |
| The Cypress of Charlotte |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Charlotte (Beverly Woods) | 79 | No | 15 | 78.2% | - | - | - | 4 | - | 1 Bed / 2 Bed |
| Brightmore of South Charlotte |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Provincetowne) | 34 | Yes | 12 | 35.3% | - | 103.50/200 | 14 | 50% | Studio / 1 Bed / 2 Bed | |
| Merrywood on Park |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Charlotte (Ashbrook - Clawson Village) | 20 | Yes | 57 | 80.0% | A+ | 97.00/200 | 24 | 79.2% | Studio / 1 Bed / 2 Bed |
The Charlotte Assisted Living & Memory Care is in the Willow Ridge Road neighborhood of Charlotte.
The Charlotte Assisted Living & Memory Care has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NC state health department records, The Charlotte Assisted Living & Memory Care's license number is HAL-060-158.
The Charlotte Assisted Living & Memory Care's occupancy is 42%.
The Charlotte Assisted Living & Memory Care has 119 beds.
(704) 815-9000 will put you in contact with the team at The Charlotte Assisted Living & Memory Care.
The Charlotte Assisted Living & Memory Care is in Mecklenburg County.
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