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Independent Living Home

The Charlotte Assisted Living & Memory Care

Independent Living Home

The Charlotte Assisted Living & Memory Care

9120 Willow Ridge Rd, Charlotte, NC 28210 View map
Overview of The Charlotte Assisted Living & Memory Care

The Charlotte Assisted Living & Memory Care is a distinguished community that has been dedicated to providing an affordable assisted living lifestyle for seniors for over three decades. With a remarkable track record as an award-winning facility, families can place their trust in the exceptional care offered here. Whether residents require independent living, assisted living, or specialized memory care, The Charlotte delivers personalized and person-centered care. Embracing the unique needs of each individual, this community offers a range of floor plans that cater to diverse preferences and requirements.

Residents can relish in affordable assisted living options, ensuring that exceptional care and services are accessible to all. Dining experiences are nothing short of exceptional, with a restaurant-style approach that ensures meals are not only delicious but also a delightful social experience. Additionally, the community boasts a dedicated social director who organizes a wide array of activities, fostering a vibrant and engaging social life for all residents. The community understands the importance of assisted living costs and strives to make exceptional senior living accessible to a diverse range of individuals and families.

(704) 815-9000

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 119

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 42%
Residents per day 50
Occupancy rate
42%
Residents per day
50
Bed community size
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 57 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
42%
In line with North Carolina average
Occupied beds
50 / 119
Average residents 85 per day

License details

Status Active
County: Mecklenburg

Additional licensing details

License number: HAL-060-158

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 392 / 527 / 587 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Charlotte Assisted Living & Memory Care

Independent Living Assisted Living Memory Care
Contact The Charlotte Assisted Living & Memory Care

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars

Scores

DHSR Score
96.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

43 visits/inspections

Results

39 resulted in violations

4 found no issues

Latest inspection

Date:June 4, 2025
Type:Monitoring

151 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

2 Penalties — $24,000 total

Compare Independent Living around Charlotte The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

The Charlotte Assisted Living & Memory Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte
119
-
57
42.0%
96.50/200
43
90.7%
Studio / 1 Bed / 2 Bed
Merrywood on Park
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Charlotte (Ashbrook - Clawson Village)
20
A+
57
80.0%
97.00/200
24
79.2%
Studio / 1 Bed / 2 Bed
Shads Landing Gracious Retirement Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Charlotte (Prosperity Church Road)
-
-
50
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Providence Meadows Gracious Retirement Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Charlotte (Providence Plantation)
-
-
5
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Holiday Willow Grove
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Matthews
-
-
30
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

The Charlotte Assisted Living Memory Care Plan 3
The Charlotte Assisted Living Memory Care Plan 2
The Charlotte Assisted Living Memory Care Plan 1

Places of interest near The Charlotte Assisted Living & Memory Care

Address 10.5 miles from city center — 0.21 miles to nearest hospital (Atrium Health Pineville)

Address 9120 Willow Ridge Rd, Charlotte, NC 28210

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.