The Charlotte Assisted Living & Memory Care
The Charlotte Assisted Living & Memory Care is a 119-bed community offering independent living, assisted living, memory care, and respite services to older adults in Charlotte, North Carolina. The facility on Willow Ridge Road operates as a full-service senior living community on a three-story building with an array of housing options: studio, one-, and two-bedroom floor plans. The neighborhood scores 57 on the Walk Score scale, indicating moderate walkability where some daily errands can be run on foot, though occupants typically need a car for most trips.
The facility maintains a 42 percent occupancy rate, meaning rooms are currently offered across its housing inventory. This mid-occupancy level provides potential residents and families with current availability and a reasonable wait time if they proceed with applications. Medicare, Medicaid, and private pay arrangements are accepted to give families flexibility in how they approach coverage and payment options. The home houses its services across multiple care levels in the same community. With memory care and respite residents, independent and assisted living occupants share common areas and amenities. This continuum model lets residents stay in a familiar setting as their care needs change over time, instead of requiring relocations to different facilities. The design bolsters aging in place and the natural care progression, with staff providing increasing levels of support as needed. The location in Charlotte offers easy access to medical services, shopping, and local attractions. The moderately walkable neighborhood means visiting family members can navigate nearby areas on foot. Meanwhile, the offered room inventory across multiple unit types allows flexibility for different resident preferences and budgets.
State inspections have flagged themes around supervision documentation, medication administration protocols, and physical plant maintenance. It’s encouraged that families exploring the community ask staff directly about how these routine operational areas are managed daily, as operational rigor in such areas is crucial to care quality and resident safety.
About this community
Occupancy
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Penalties
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This Facility
NC Average
vs. NC Avg-
2——
-
$24k——
- 2022-06-24 $12,000 Paid in Full
- 2022-06-24 $12,000 Paid in Full
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average• Total deficiencies (228% above)
• Deficiencies per inspection (45% above)
• Inspections with deficiencies (126% above)
• Inspection deficiency rate (1% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 151 | 46 | This facility has 228% more total deficiencies than a typical North Carolina assisted living residence (151 vs. NC avg 46).↑ 228% worse |
|
Deficiencies per inspection
| 3.2 | 2.2 | This facility has 45% more deficiencies per inspection than a typical North Carolina assisted living residence (3.2 vs. NC avg 2.2).↑ 45% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 47 | 21 | This facility has had 124% more total inspections than the North Carolina average (47 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 124% more |
|
Inspections with deficiencies
| 43 | 19 | This facility has 126% more inspections with deficiencies than a typical North Carolina assisted living residence (43 vs. NC avg 19).↑ 126% worse |
|
Inspection deficiency rate
| 91% | 90% | This facility has 1 percentage point higher inspection deficiency rate than a typical North Carolina assisted living residence (91% vs. NC avg 90%).↑ 1% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 4, 2025 monitoring found failure to supervise a resident who eloped unnoticed despite a roam alert, with staff silencing alarms instead of investigating.
- May 7, 2025 annual inspection cited two deficiencies including failure to document oxygen administration and lack of physician order for self-administered inhaler.
- August 1, 2023 construction follow-up cited nine physical plant and fire safety deficiencies including obstructed corridors, missing smoke-tight kitchen door latches, and unsafe electrical and plumbing conditions.
What does this home offer?
Pets Allowed
Room Sizes: 392 / 527 / 587 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Places of interest near The Charlotte Assisted Living & Memory Care
9.3 miles from city center
Estimated distance in miles from Charlotte's city center to The Charlotte Assisted Living & Memory Care's address, calculated via Google Maps.
— 0.21 miles to nearest hospital (Atrium Health Pineville)
Calculate Travel Distance to The Charlotte Assisted Living & Memory Care
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Compare Assisted Living around Charlotte
Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Waltonwood Cotswold | AL MC | Charlotte (Sherwood Forest) | 125
Facility
125
NC AVG
72
Rank
#29 / 388 | Yes |
18
Facility
18
NC AVG
33
Rank
#395 / 573 | - | - | 107.00/200
Facility
107.00/200
NC AVG
92.2
Rank
#2 / 321 | 15 | 66.7%
Facility
66.7%
NC AVG
76.2%
Rank
#68 / 333 | Studio / 1 Bed / 2 Bed | |
| Terrabella Lake Norman | AL IL MC | Mooresville | 120
Facility
120
NC AVG
72
Rank
#36 / 388 | Yes |
46
Facility
46
NC AVG
33
Rank
#186 / 573 | 100.0% | C+ | 96.00/200
Facility
96.00/200
NC AVG
92.2
Rank
#205 / 321 | 30 | 83.3%
Facility
83.3%
NC AVG
76.2%
Rank
#219 / 333 | Suite / 1 Bed / 2 Bed | |
| The Charlotte Assisted Living & Memory Care | AL IL MC RC | Charlotte (Willow Ridge Road) | 119
Facility
119
NC AVG
72
Rank
#48 / 388 | Yes |
57
Facility
57
NC AVG
33
Rank
#101 / 573 | 42.0% | - | 87.75/200
Facility
87.75/200
NC AVG
92.2
Rank
#272 / 321 | 47 | 91.5%
Facility
91.5%
NC AVG
76.2%
Rank
#305 / 333 | Studio / 1 Bed / 2 Bed | |
| Brookdale Carriage Club Providence | AL IL MC NH SNF | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
72
Rank
#166 / 388 | Yes |
12
Facility
12
NC AVG
33
Rank
#441 / 573 | - | A+ | 98.75/200
Facility
98.75/200
NC AVG
92.2
Rank
#167 / 321 | 15 | 80%
Facility
80%
NC AVG
76.2%
Rank
#168 / 333 | Studio / 1 Bed / 2 Bed | |
| The Sharon at SouthPark | AL IL MC NH SNF | Charlotte (Beverly Woods) | 19
Facility
19
NC AVG
72
Rank
#334 / 388 | Yes |
49
Facility
49
NC AVG
33
Rank
#162 / 573 | 25.3% | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in North Carolina
The Charlotte Assisted Living & Memory Care is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about The Charlotte Assisted Living & Memory Care
What neighborhood is The Charlotte Assisted Living & Memory Care in?
The Charlotte Assisted Living & Memory Care is in the Willow Ridge Road neighborhood of Charlotte.
Is The Charlotte Assisted Living & Memory Care in a walkable area?
The Charlotte Assisted Living & Memory Care has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Charlotte Assisted Living & Memory Care?
According to NC state health department records, The Charlotte Assisted Living & Memory Care's license number is HAL-060-158.
What is the occupancy rate at The Charlotte Assisted Living & Memory Care?
The Charlotte Assisted Living & Memory Care's occupancy is 42%.
Are pets allowed at The Charlotte Assisted Living & Memory Care?
Yes, The Charlotte Assisted Living & Memory Care allows residents to bring their pets.
How many beds does The Charlotte Assisted Living & Memory Care have?
The Charlotte Assisted Living & Memory Care has 119 beds.
Are there photos of The Charlotte Assisted Living & Memory Care?
Yes — there are 6 photos of The Charlotte Assisted Living & Memory Care in the photo gallery on this page.
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