Total staff
198
Employees
145
Contractors
53
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Citadel of Northbrook
Nursing Home, Memory Care, Hospice Care & Respite Care · Mount Prospect, IL
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Citadel of Northbrook
Nursing Home, Memory Care, Hospice Care & Respite Care · Mount Prospect, IL
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Citadel of Northbrook accepts Medicare, Medicaid, and private pay.
Citadel of Northbrook is a highly rated nursing home in Northbrook, IL, offering rehabilitation, skilled nursing, and specialized care. The community also ensures older adults feel at home with its upscale, hotel-like amenities. With kosher menu options, housekeeping, and laundry, residents can also experience maintenance-free living. Personalized care plans are also provided to meet residents’ unique needs and preferences, ensuring their recovery and wellness.
Pet therapy, fun gatherings, and a variety of activities encourage residents to explore new hobbies and gain meaningful experiences. Cozy lounges and beautiful gardens also ensure residents can rest and freely interact with their surroundings. Residents also experience a laid-back lifestyle with bus stops, shops, and restaurants nearby. This nursing home is one of the trusted options for senior living in Illinois, especially with its dedication to improving older adults’ well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 81st out of 167 homes in Illinois. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 81st out of 167 homes in Illinois. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 55m per day
Rank #81 / 167Nurse hours — State benchmarkedThis home is ranked 81st out of 167 homes in Illinois. Shows adjusted nurse hours per resident per day benchmarked to the Illinois average, with a ranking across 167 Illinois SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Illinois avg
-6%
Standout metric
Weekend Total Nursing is +5% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 14m per day | ▲ 5% State avg: 3h 5m per day · National avg: 3h 25m per day |
Types of Care at Citadel of Northbrook
Nursing Home
Memory Care
Hospice Care
Respite Care
Capacity and availability
This home usually has limited availability
Occupancy rate
86.9%
Rank #46 / 199Occupancy rate — State benchmarkedThis home is ranked 46th out of 199 homes in Illinois. Shows this facility's occupancy rate versus the Illinois average, with its Statewide rank out of 199. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
165 days
Walk Score: 56 / 100 Rank #272 / 648Walk Score — State benchmarkedThis home is ranked 272nd out of 648 homes in Illinois. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Illinois SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.50:1
17% worse than Illinois average
Avg staff/day
75
Average shift
7.2 hours
5% worse than Illinois average
Total staff hours (quarter)
50,006
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
38
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
89
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
9.6%
4,797 contractor hours this quarter
Licensed Practical Nurse: 16
Respiratory Therapy Technician: 11
Speech Language Pathologist: 8
Qualified Social Worker: 5
Physical Therapy Aide: 4
Certified Nursing Assistant: 3
Physical Therapy Assistant: 3
Medical Director: 2
Registered Nurse: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 86 | 3 | 89 | 25,297 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 22 | 16 | 38 | 8,262 | 92 | 100% | 7.3 |
| Registered Nurse | 20 | 1 | 21 | 6,972 | 92 | 100% | 7.7 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,900 | 92 | 100% | 7.5 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,084 | 66 | 72% | 7.5 |
| Respiratory Therapy Technician | 0 | 11 | 11 | 1,033 | 82 | 89% | 6.1 |
| Administrator | 2 | 0 | 2 | 984 | 64 | 70% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 914 | 67 | 73% | 7.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 908 | 76 | 83% | 7.8 |
| Speech Language Pathologist | 0 | 8 | 8 | 735 | 75 | 82% | 6.4 |
| Dental Services Staff | 2 | 0 | 2 | 579 | 67 | 73% | 5.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 561 | 67 | 73% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Dietitian | 1 | 0 | 1 | 209 | 27 | 29% | 7.8 |
| Medical Director | 0 | 2 | 2 | 69 | 9 | 10% | 7.7 |
| RN Director of Nursing | 1 | 0 | 1 | 45 | 12 | 13% | 3.8 |
89 Certified Nursing Assistant
% of Days
100%
38 Licensed Practical Nurse
% of Days
100%
21 Registered Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
100%
5 Clinical Nurse Specialist
% of Days
72%
11 Respiratory Therapy Technician
% of Days
89%
2 Administrator
% of Days
70%
5 Qualified Social Worker
% of Days
73%
4 Physical Therapy Aide
% of Days
83%
8 Speech Language Pathologist
% of Days
82%
2 Dental Services Staff
% of Days
73%
3 Physical Therapy Assistant
% of Days
73%
1 Nurse Practitioner
% of Days
62%
1 Dietitian
% of Days
29%
2 Medical Director
% of Days
10%
1 RN Director of Nursing
% of Days
13%
Penalties and fines
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$25K Rank #82 / 168Federal fines — State benchmarkedThis home is ranked 82nd out of 168 homes in Illinois. Shows this facility's cumulative CMS federal fine dollars versus the Illinois average among facilities with fines, and where it ranks among 168 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82% lower than Illinois averageIllinois average: $143K
Number of fines
2
33% fewer fines than Illinois averageIllinois average: 3.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Illinois averageIllinois average: 1.1
Fines amount comparison
Fines amount comparison
This facility
$25K
Illinois average
$143K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 27, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 27, 2024
$10K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 21, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 21, 2023
$15K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.4
7% worse than Illinois averageIllinois average: 9.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.8
20% better than Illinois averageIllinois average: 18.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
10% better than Illinois averageIllinois average: 15.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.4%
Percent of long-stay residents whose ability to move independently worsened
17.4%
6% better than Illinois averageIllinois average: 18.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
39% better than Illinois averageIllinois average: 21.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
23% worse than Illinois averageIllinois average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.3%
Percent of long-stay high risk residents with pressure ulcers
7.3%
39% worse than Illinois averageIllinois average: 5.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
8% better than Illinois averageIllinois average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.3%
Percent of long-stay residents who lose too much weight
9.3%
42% worse than Illinois averageIllinois average: 6.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
99.0%
Percent of long-stay residents who have depressive symptoms
99.0%
106% worse than Illinois averageIllinois average: 48.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.8%
Percent of long-stay residents who received an antipsychotic medication
19.8%
In line with Illinois averageIllinois average: 20.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
8% worse than Illinois averageIllinois average: 89.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
In line with Illinois averageIllinois average: 91.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.9%
20% better than Illinois averageIllinois average: 68.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
50% better than Illinois averageIllinois average: 2.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.3%
38% better than Illinois averageIllinois average: 63.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
81% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
13% of new residents, often for short stays.
Typical stay
1 years
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
132
Medicare
23
17.4% of residents
Medicaid
88
66.7% of residents
Private pay or other
21
15.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Citadel of Northbrook based on CMS SNF Cost Reports.
Occupancy Rate
86.9%
↑ 1.0pp vs 2022
Net Income
$44.9K
↓ ~$818.7K vs 2022
Total Payroll
$10.3M
↑ ~$275.8K vs 2022
Profit Margin
0.2%
↓ 2.7pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$27.9M
Profit
$44.9K
Privately-owned community
Home revenue
$27.9M Rank #30 / 166Revenue — State benchmarkedThis home is ranked 30th out of 166 homes in Illinois. Shows this facility's annual revenue compared to the Illinois SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$44.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #45 / 166Payroll — State benchmarkedThis home is ranked 45th out of 166 homes in Illinois. Shows total annual staff payroll benchmarked to the Illinois average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$10.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #45 / 166Payroll — State benchmarkedThis home is ranked 45th out of 166 homes in Illinois. Shows total annual staff payroll benchmarked to the Illinois average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$27.9M
What does this home offer?
Housing Options: Private/Semi-Private Rooms
Building Type: 2-story
On-site Medical Care and Health Services
Rehabilitative Support
Dining Services
Housekeeping Services
Social and Recreational Activities
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Citadel of Northbrook
5.6 miles from city center
Estimated distance in miles from Northbrook's city center to Citadel of Northbrook's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Illinois
Citadel of Northbrook is located in Northbrook, Illinois.
Here are the financial assistance programs available to residents in Illinois.
Compare Nursing Home around Mount Prospect
The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Filter by care type
| Ascension Living Nazarethville Place |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Des Plaines | 83 | 78.4% | +13% | 3.66 | +53% | +18% | $0 | 2 | 1.0 | 1 | 59 | 28 | Presence Senior Services Chicagoland | $10.5M | $5.7M | 54.1% | 146180 | ||||
| Citadel of Northbrook |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Northbrook | 158 | 86.9% | +25% | 2.91 | -25% | -6% | $25.1k | 26 | 4.3 | 5 | 133 | 56 | - | $27.9M | $10.3M | 36.9% | 145982 | ||||
| Alden Des Plaines Rehabilitation & Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Des Plaines | 110 | 61.9% | -11% | 3.03 | +15% | -2% | $44.5k | 13 | 1.6 | 2 | 83 | 42 | Joseph Rusinak | $11.6M | $7.3M | 63.1% | 145998 |
Frequently Asked Questions about Citadel of Northbrook
Is Citadel of Northbrook in a walkable area?
Citadel of Northbrook has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Citadel of Northbrook?
Citadel of Northbrook's occupancy is 86.9%.
What is the address of Citadel of Northbrook?
Citadel of Northbrook is located at 3300 Milwaukee Ave, Northbrook, IL 60062.
What is the phone number of Citadel of Northbrook?
(847) 795-9700 will put you in contact with the team at Citadel of Northbrook.
Is Citadel of Northbrook Medicare or Medicaid certified?
Yes — Citadel of Northbrook is a CMS-certified provider of Medicare and Medicaid.
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