Total staff
140
Employees
115
Contractors
25
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Palm Garden of Winter Haven
Nursing Home · Winter Haven, FL
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Palm Garden of Winter Haven
Nursing Home · Winter Haven, FL
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Palm Garden of Winter Haven accepts Medicare, Medicaid, and private pay.
Palm Garden of Winter Haven is a nursing home in Winter Haven, FL, offering long-term care and rehabilitation. Committed to older adults’ comfort and healing, the community also promotes a nurturing and welcoming environment. With dietitian-approved meals, comprehensive therapies, and 24/7 care, residents can maintain their independence. The community also utilizes an interdisciplinary approach to care, striving to meet residents’ unique needs and preferences.
Enrichment activities, exercises, and social events ensure residents can stay active and gain meaningful experiences. A beauty/ barber salon, spacious outdoors, and private and semi-private rooms are also available for residents’ relaxation and wellness. Surrounded by lakes, like Lake Roy and Lake Lulu, a variety of dining options, a bank, and other local amenities in Winter Haven, the community guarantees accessibility and convenience. This nursing home has exceptional standards of care, making it one of the best choices for senior living in Florida.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 108th out of 252 homes in Florida. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 108th out of 252 homes in Florida. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 59m per day
Rank #108 / 252Nurse hours — State benchmarkedThis home is ranked 108th out of 252 homes in Florida. Shows adjusted nurse hours per resident per day benchmarked to the Florida average, with a ranking across 252 Florida SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Florida avg
-2%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 15m per day |
Types of Care at Palm Garden of Winter Haven
Nursing Home
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
94.5%
Rank #32 / 255Occupancy rate — State benchmarkedThis home is ranked 32nd out of 255 homes in Florida. Shows this facility's occupancy rate versus the Florida average, with its Statewide rank out of 255. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
99 days
Occupancy rate
94.5%
Rank #32 / 255Occupancy rate — State benchmarkedThis home is ranked 32nd out of 255 homes in Florida. Shows this facility's occupancy rate versus the Florida average, with its Statewide rank out of 255. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
99 days
Walk Score: 49 / 100 Rank #539 / 1486Walk Score — State benchmarkedThis home is ranked 539th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.36:1
8% worse than Florida average
Avg staff/day
61
Average shift
8.1 hours
0% compared with Florida average
Total staff hours (quarter)
45,309
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
54
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
5%
2,287 contractor hours this quarter
Occupational Therapy Assistant: 7
Physical Therapy Aide: 3
Speech Language Pathologist: 3
Qualified Social Worker: 3
Respiratory Therapy Technician: 3
Medical Director: 2
Physical Therapy Assistant: 2
Dietitian: 1
Occupational Therapy Aide: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 54 | 0 | 54 | 22,397 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,668 | 92 | 100% | 7.9 |
| Registered Nurse | 15 | 0 | 15 | 5,398 | 92 | 100% | 8.8 |
| Dietitian | 4 | 1 | 5 | 1,751 | 92 | 100% | 7.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,440 | 65 | 71% | 8 |
| Speech Language Pathologist | 4 | 3 | 7 | 1,144 | 75 | 82% | 7.5 |
| Qualified Social Worker | 2 | 3 | 5 | 947 | 67 | 73% | 7.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 881 | 66 | 72% | 8.3 |
| Respiratory Therapy Technician | 4 | 3 | 7 | 848 | 75 | 82% | 6.9 |
| Physical Therapy Aide | 1 | 3 | 4 | 642 | 42 | 46% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Physical Therapy Assistant | 1 | 2 | 3 | 478 | 65 | 71% | 6.6 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 436 | 57 | 62% | 7.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 206 | 41 | 45% | 5 |
| Occupational Therapy Assistant | 0 | 7 | 7 | 56 | 48 | 52% | 1.1 |
| Medical Director | 0 | 2 | 2 | 50 | 20 | 22% | 2.5 |
54 Certified Nursing Assistant
% of Days
100%
22 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
5 Dietitian
% of Days
100%
3 Clinical Nurse Specialist
% of Days
71%
7 Speech Language Pathologist
% of Days
82%
5 Qualified Social Worker
% of Days
73%
2 Mental Health Service Worker
% of Days
72%
7 Respiratory Therapy Technician
% of Days
82%
4 Physical Therapy Aide
% of Days
46%
1 Nurse Practitioner
% of Days
67%
3 Physical Therapy Assistant
% of Days
71%
1 Administrator
% of Days
64%
1 RN Director of Nursing
% of Days
62%
1 Occupational Therapy Aide
% of Days
45%
7 Occupational Therapy Assistant
% of Days
52%
2 Medical Director
% of Days
22%
Penalties and fines
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$24K Rank #196 / 257Federal fines — State benchmarkedThis home is ranked 196th out of 257 homes in Florida. Shows this facility's cumulative CMS federal fine dollars versus the Florida average among facilities with fines, and where it ranks among 257 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
66% lower than Florida averageFlorida average: $72K
Number of fines
1
62% fewer fines than Florida averageFlorida average: 2.6
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Florida averageFlorida average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$24K
Florida average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Apr 4, 2024 · $24K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2024
$24K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.4
14% better than Florida averageFlorida average: 7.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.1
In line with Florida averageFlorida average: 12.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.4%
Percent of long-stay residents whose need for help with daily activities has increased
9.4%
11% better than Florida averageFlorida average: 10.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.7%
Percent of long-stay residents whose ability to move independently worsened
9.7%
25% better than Florida averageFlorida average: 12.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.3%
27% worse than Florida averageFlorida average: 13.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
29% worse than Florida averageFlorida average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.4%
Percent of long-stay high risk residents with pressure ulcers
4.4%
18% better than Florida averageFlorida average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
128% worse than Florida averageFlorida average: 0.9%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
16% better than Florida averageFlorida average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.2%
Percent of long-stay residents who have depressive symptoms
2.2%
34% better than Florida averageFlorida average: 3.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.9%
Percent of long-stay residents who received an antipsychotic medication
4.9%
39% better than Florida averageFlorida average: 8.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Florida averageFlorida average: 97.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida averageFlorida average: 99.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
5% better than Florida averageFlorida average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
19% better than Florida averageFlorida average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
In line with Florida averageFlorida average: 94.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
71% of new residents, often for short stays.
Typical stay
1 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
103
Medicare
9
8.7% of residents
Medicaid
59
57.3% of residents
Private pay or other
35
34% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Palm Garden of Winter Haven based on CMS SNF Cost Reports.
Occupancy Rate
94.5%
↑ 9.1pp vs 2022
Net Income
-$569.9K
↑ ~$262.4K vs 2022
Total Payroll
$6.6M
↑ ~$480.5K vs 2022
Profit Margin
-2.9%
↑ 2.3pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$19.7M
Operating loss
-$569.9K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$19.7M Rank #114 / 256Revenue — State benchmarkedThis home is ranked 114th out of 256 homes in Florida. Shows this facility's annual revenue compared to the Florida SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$569.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #175 / 256Payroll — State benchmarkedThis home is ranked 175th out of 256 homes in Florida. Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #175 / 256Payroll — State benchmarkedThis home is ranked 175th out of 256 homes in Florida. Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.3M
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Rehabilitative Support
On-site Medical Care and Health Services
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Palm Garden of Winter Haven
3.0 miles from city center
Estimated distance in miles from Winter Haven's city center to Palm Garden of Winter Haven's address, calculated via Google Maps.
Calculate Travel Distance to Palm Garden of Winter Haven
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Financial Assistance for
Nursing Home in Florida
Palm Garden of Winter Haven is located in Winter Haven, Florida.
Here are the financial assistance programs available to residents in Florida.
Compare Nursing Home around Winter Haven
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Filter by care type
| Spring Lake Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Winter Haven | 132 | 93.7% | +11% | 4.76 | -10% | +18% | $0 | 16 | 5.3 | - | 125 | 48 | Daniel Melton | $24.4M | $11.1M | 45.4% | 105730 | ||||
| Life Care Center of Winter Haven |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Winter Haven | 177 | 93.4% | +11% | 4.07 | +5% | +1% | $0 | 22 | 7.3 | - | 171 | 22 | Ashlea Evans | $30.5M | $11.6M | 37.9% | 105792 | ||||
| Palm Garden of Winter Haven |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Winter Haven | 120 | 94.5% | +12% | 3.98 | -11% | -2% | $24.4k | 24 | 4.8 | 2 | 111 | 49 | Samantha Lahat | $19.7M | $6.6M | 33.5% | 105566 |
Frequently Asked Questions about Palm Garden of Winter Haven
Is Palm Garden of Winter Haven in a walkable area?
Palm Garden of Winter Haven has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Palm Garden of Winter Haven?
Palm Garden of Winter Haven's occupancy is 94.5%.
What is the address of Palm Garden of Winter Haven?
Palm Garden of Winter Haven is located at 1120 Cypress Gardens Blvd, Winter Haven, FL 33884.
What is the phone number of Palm Garden of Winter Haven?
(863) 293-3100 will put you in contact with the team at Palm Garden of Winter Haven.
Is Palm Garden of Winter Haven Medicare or Medicaid certified?
Yes — Palm Garden of Winter Haven is a CMS-certified provider of Medicare and Medicaid.
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