The Crossings at Covington Commons
Assisted Living, Independent Living & Respite Care · Fort Wayne, IN

The Crossings at Covington Commons

Assisted Living, Independent Living & Respite Care · Fort Wayne, IN

Overview of The Crossings at Covington Commons

A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Fort Wayne is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences of Fort Wayne offers a stress-free senior living lifestyle for you and your pet.

Life at the Five Star Residences of Fort Wayne offers modern amenities and friendly staff, they offer senior care service like no other. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom.

Bed community size
106-bed community Rank #216 / 433Bed count — State benchmarkedThis home is ranked 216th out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 53 / 100 Rank #193 / 587Walk Score — State benchmarkedThis home is ranked 193rd out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
65%
Rank #229 / 423Occupancy rate — State benchmarkedThis home is ranked 229th out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Indiana average: 68.1%
Occupied beds
69 / 106
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceApril 1, 2025
ExpirationOctober 31, 2026
License Number25-014017-1

Ownership & Operating Entity

The Crossings at Covington Commons is legally operated by Five Star Covington LLC, and administered by Heather Reich.

Profit StatusFor-profit

Type Of Units

Residential
106 units
Total beds
106 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingCarly Terhune
ContactHeather Reich, Executive Director (per BBB, record updated Jul 2026)

Contact Information

Fax(260) 432-7740

Contact The Crossings at Covington Commons

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 1 deficiency 1 complaint 9 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

17 points above the Indiana average for assisted living residences (83/100)

Rank #1 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 1st out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 100 out of 100. Letter grade A+. 17 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 0 Worse No metrics in this bucket. 8 Better Metrics better than Indiana average:
• Total deficiencies (97% below)
• Deficiencies per inspection (95% below)
• Inspections with deficiencies (86% below)
• Inspection deficiency rate (70% below)
• Inspections (46% below)
• Total complaints (80% below)
• Complaints per year (77% below)
• Complaint visits (13% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 136 This facility has 97% fewer total deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 36).↓ 97% better Rank #4 / 312 Total deficiencies — State benchmarked This home is ranked 4th out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 0.11.9 This facility has 95% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.1 vs. IN avg 1.9).↓ 95% better Rank #4 / 312 Deficiencies per inspection — State benchmarked This home is ranked 4th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 919 This facility has had 53% fewer total visits than the Indiana average (9 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 53% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 17 This facility has 86% fewer inspections with deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 7).↓ 86% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 11%37% This facility has 26 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (11% vs. IN avg 37%).↓ 26% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 713 This facility has 46% fewer inspections than a typical Indiana assisted living residence (7 vs. IN avg 13).↓ 46% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 288 Total complaints — State benchmarked This home is ranked 1st out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 0.31.3 This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 78 This facility has 13% fewer complaint visits than a typical Indiana assisted living residence (7 vs. IN avg 8).↓ 13% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on May 1, 2025, found no deficiencies related to the complaint investigated.
  • A substantiated complaint on February 11, 2025, documented verbal abuse by a Qualified Medication Assistant toward a resident, resulting in a final written warning and monitoring.
  • Multiple inspections from October 2022 through October 2023 found no deficiencies and confirmed compliance with state residential licensure requirements.

What does this home offer?

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Pets Allowed

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Housing Options: 1 Bed / 2 Bed

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Building Type: Single-story

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Living Spaces & Floor Plans for The Crossings at Covington Commons

Places of interest near The Crossings at Covington Commons

Address 5.2 miles from city center Info Estimated distance in miles from Fort Wayne's city center to The Crossings at Covington Commons's address, calculated via Google Maps.

Calculate Travel Distance to The Crossings at Covington Commons

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Compare Assisted Living around Fort Wayne

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

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The Crossings at Covington Commons
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Financial Assistance for
Assisted Living in Indiana

The Crossings at Covington Commons is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about The Crossings at Covington Commons

What neighborhood is The Crossings at Covington Commons in?

The Crossings at Covington Commons is in the Times Corner neighborhood of Fort Wayne.

Who is the Director of Nursing at The Crossings at Covington Commons?

Carly Terhune is the Director of Nursing at The Crossings at Covington Commons.

Who is the owner of The Crossings at Covington Commons?

The Crossings at Covington Commons is legally operated by Five Star Covington LLC, and administered by Heather Reich.

Is The Crossings at Covington Commons in a walkable area?

The Crossings at Covington Commons has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Crossings at Covington Commons?

According to IN state health department records, The Crossings at Covington Commons's license number is 25-014017-1.

When does The Crossings at Covington Commons's license expire?

According to IN state health department records, The Crossings at Covington Commons's license expires on October 31, 2026.

What is the occupancy rate at The Crossings at Covington Commons?

The Crossings at Covington Commons's occupancy is 65%.

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