The Crossings at Covington Commons
A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Fort Wayne is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences of Fort Wayne offers a stress-free senior living lifestyle for you and your pet.
Life at the Five Star Residences of Fort Wayne offers modern amenities and friendly staff, they offer senior care service like no other. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom.
About this community
Occupancy
The Crossings at Covington Commons is legally operated by Five Star Covington Llc, and administrated by Heather Reich.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Indiana state average• Total deficiencies (97% below)
• Deficiencies per year (97% below)
• Deficiencies per inspection (95% below)
• Total visits (53% below)
• Inspections with deficiencies (86% below)
• Inspection deficiency rate (70% below)
• Inspections (46% below)
• Total complaints (80% below)
• Complaints per year (77% below)
• Complaint visits (13% below)
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 1 | 36 | This facility has 97% fewer total deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 36).↓ 97% better Rank #8 / 386 Total deficiencies — State benchmarked This home is ranked 8th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
| 0.3 | 9 | This facility has 97% fewer deficiencies per year than a typical Indiana assisted living residence (0.3 vs. IN avg 9).↓ 97% better |
|
Deficiencies per inspection
| 0.1 | 1.9 | This facility has 95% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.1 vs. IN avg 1.9).↓ 95% better Rank #8 / 386 Deficiencies per inspection — State benchmarked This home is ranked 8th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
| 9 | 19 | This facility has 53% fewer total visits than a typical Indiana assisted living residence (9 vs. IN avg 19).↓ 53% better |
|
Inspections with deficiencies
| 1 | 7 | This facility has 86% fewer inspections with deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 7).↓ 86% better |
|
Inspection deficiency rate
| 11% | 37% | This facility has 26 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (11% vs. IN avg 37%).↓ 26% better |
|
Inspections
| 7 | 13 | This facility has 46% fewer inspections than a typical Indiana assisted living residence (7 vs. IN avg 13).↓ 46% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
| 7 | 8 | This facility has 13% fewer complaint visits than a typical Indiana assisted living residence (7 vs. IN avg 8).↓ 13% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on May 1, 2025, found no deficiencies related to the complaint investigated.
- A substantiated complaint on February 11, 2025, documented verbal abuse by a Qualified Medication Assistant toward a resident, resulting in a final written warning and monitoring.
- Multiple inspections from October 2022 through October 2023 found no deficiencies and confirmed compliance with state residential licensure requirements.
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Places of interest near The Crossings at Covington Commons
5.2 miles from city center
Estimated distance in miles from Fort Wayne's city center to The Crossings at Covington Commons's address, calculated via Google Maps.
— 0.88 miles to nearest hospital (occupational medical center)
Calculate Travel Distance to The Crossings at Covington Commons
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Financial Assistance for
Assisted Living in Indiana
The Crossings at Covington Commons is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Compare Assisted Living around Fort Wayne
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Park Place Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Wayne (Park Place Drive) | 196
Facility
196
IN AVG
116
Rank
#32 / 437 | No |
4
Facility
4
IN AVG
37
Rank
#527 / 587 | 1 Bed / 2 Bed | 17
Facility
17
IN AVG
8
Rank
#73 / 378 |
74.0%
Facility
74.0%
IN AVG
66.4%
Rank
#147 / 404 | A+ | Kristin Townsley | Park Place II, LLC | Maria Ellison | 96
Facility
96
IN AVG
83
Rank
#23 / 384 | 6 | 1
Facility
1
IN AVG
5
Rank
#1 / 352 | 7
Facility
7
IN AVG
36
Rank
#46 / 386 | 0.9
Facility
0.9
IN AVG
1.9
Rank
#53 / 386 |
| StoryPoint Fort Wayne West |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Wayne | 146
Facility
146
IN AVG
116
Rank
#100 / 437 | Yes |
7
Facility
7
IN AVG
37
Rank
#497 / 587 | 1 Bed / 2 Bed | 5
Facility
5
IN AVG
8
Rank
#118 / 378 |
69.9%
Facility
69.9%
IN AVG
66.4%
Rank
#188 / 404 | C+ | Laura Lovell | 611 W County Line Rd South Tenant LLC. | Emiley Jewett | 86
Facility
86
IN AVG
83
Rank
#119 / 384 | 21 | 6
Facility
6
IN AVG
5
Rank
#236 / 352 | 13
Facility
13
IN AVG
36
Rank
#87 / 386 | 0.6
Facility
0.6
IN AVG
1.9
Rank
#25 / 386 |
| Silver Birch at Cook Road |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fort Wayne (West Cook Road) | 125
Facility
125
IN AVG
116
Rank
#153 / 437 | No |
12
Facility
12
IN AVG
37
Rank
#448 / 587 | 1 Bed / 2 Bed | 7
Facility
7
IN AVG
8
Rank
#107 / 378 |
64.8%
Facility
64.8%
IN AVG
66.4%
Rank
#222 / 404 | B- | John Pea | Cook Road Aal LP | Tanisha Cooper Thomas | 88
Facility
88
IN AVG
83
Rank
#99 / 384 | 23 | 5
Facility
5
IN AVG
5
Rank
#198 / 352 | 14
Facility
14
IN AVG
36
Rank
#93 / 386 | 0.6
Facility
0.6
IN AVG
1.9
Rank
#25 / 386 |
| The Crossings at Covington Commons |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fort Wayne (Times Corner) | 106
Facility
106
IN AVG
116
Rank
#218 / 437 | Yes |
53
Facility
53
IN AVG
37
Rank
#193 / 587 | 1 Bed / 2 Bed | - |
65.1%
Facility
65.1%
IN AVG
66.4%
Rank
#220 / 404 | - | Heather Reich | Five Star Covington LLC | Carly Terhune | 100
Facility
100
IN AVG
83
Rank
#1 / 384 | 7 | 1
Facility
1
IN AVG
5
Rank
#1 / 352 | 1
Facility
1
IN AVG
36
Rank
#8 / 386 | 0.1
Facility
0.1
IN AVG
1.9
Rank
#8 / 386 |
| Brookdale Fort Wayne |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Fort Wayne (Statewood Park) | 104
Facility
104
IN AVG
116
Rank
#227 / 437 | Yes |
35
Facility
35
IN AVG
37
Rank
#299 / 587 | 1 Bed / 2 Bed | 48
Facility
48
IN AVG
8
Rank
#5 / 378 |
35.6%
Facility
35.6%
IN AVG
66.4%
Rank
#389 / 404 | A+ | Kristine Lundquist | Ft Wayne In Opco 2 LLC | Rachael Bushell | 90
Facility
90
IN AVG
83
Rank
#82 / 384 | 7 | 3
Facility
3
IN AVG
5
Rank
#110 / 352 | 10
Facility
10
IN AVG
36
Rank
#69 / 386 | 1.0
Facility
1.0
IN AVG
1.9
Rank
#60 / 386 |
Frequently Asked Questions about The Crossings at Covington Commons
What neighborhood is The Crossings at Covington Commons in?
The Crossings at Covington Commons is in the Times Corner neighborhood of Fort Wayne.
Who is the Director of Nursing at The Crossings at Covington Commons?
Carly Terhune is the Director of Nursing at The Crossings at Covington Commons.
Who is the owner of The Crossings at Covington Commons?
The legal owner and operator of The Crossings at Covington Commons is Five Star Covington Llc.
Is The Crossings at Covington Commons in a walkable area?
The Crossings at Covington Commons has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Crossings at Covington Commons?
According to IN state health department records, The Crossings at Covington Commons's license number is 25-014017-1.
When does The Crossings at Covington Commons's license expire?
According to IN state health department records, The Crossings at Covington Commons's license expires on March 31, 2026.
What is the occupancy rate at The Crossings at Covington Commons?
The Crossings at Covington Commons's occupancy is 65%.
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