The Crossings at Covington Commons
A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Fort Wayne is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences of Fort Wayne offers a stress-free senior living lifestyle for you and your pet.
Life at the Five Star Residences of Fort Wayne offers modern amenities and friendly staff, they offer senior care service like no other. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom.
Capacity and availability
About this community
Occupancy
The Crossings at Covington Commons is legally operated by Five Star Covington LLC, and administered by Heather Reich.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total deficiencies (97% below)
• Deficiencies per inspection (96% below)
• Inspections with deficiencies (86% below)
• Inspection deficiency rate (76% below)
• Total complaints (80% below)
• Complaints per year (77% below)
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 1 | 33 | This facility has 97% fewer total deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 33).↓ 97% better Rank #4 / 318 Total deficiencies — State benchmarked This home is ranked 4th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
| 0.1 | 2.47 | This facility has 96% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.1 vs. IN avg 2.47).↓ 96% better Rank #4 / 309 Deficiencies per inspection — State benchmarked This home is ranked 4th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
| 7 | 19 | This facility has had 63% fewer total visits than the Indiana average (7 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 63% fewer |
|
Inspections with deficiencies
| 1 | 7 | This facility has 86% fewer inspections with deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 7).↓ 86% better |
|
Inspection deficiency rate
| 14% | 58% | This facility has 44 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (14% vs. IN avg 58%).↓ 44% better |
|
Inspections
| 7 | 13 | This facility has had 46% fewer inspections than the Indiana average (7 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 46% fewer |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 290 Total complaints — State benchmarked This home is ranked 1st out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
| 7 | 8 | This facility has had 13% fewer complaint visits than the Indiana average (7 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↓ 13% fewer |
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Living Spaces & Floor Plans for The Crossings at Covington Commons
Places of interest near The Crossings at Covington Commons
5.2 miles from city center
Estimated distance in miles from Fort Wayne's city center to The Crossings at Covington Commons's address, calculated via Google Maps.
Calculate Travel Distance to The Crossings at Covington Commons
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Compare Assisted Living around Fort Wayne
Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Name of the director of nursing on record, when the state publishes this field.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Park Place Senior Living | AL MC | Fort Wayne | 196
Facility
196
IN AVG
116
Rank
#31 / 431 | No |
4
Facility
4
IN AVG
40
Rank
#526 / 551 | Studio / 1 Bed / 2 Bed | 17
Facility
17
IN AVG
8
Rank
#77 / 417 |
74.0%
Facility
74.0%
IN AVG
66.9%
Rank
#155 / 410 | A+ | Kristin Townsley | Park Place II, LLC | Maria Ellison | 6 | 1
Facility
1
IN AVG
5
Rank
#1 / 290 | 4
Facility
4
IN AVG
36
Rank
#24 / 318 | 0.7
Facility
0.7
IN AVG
1.9
Rank
#21 / 309 |
| Coventry Meadows Assisted Living | AL IL MC NH RC | Fort Wayne | 150
Facility
150
IN AVG
116
Rank
#86 / 431 | No |
17
Facility
17
IN AVG
40
Rank
#409 / 551 | - | 27
Facility
27
IN AVG
8
Rank
#37 / 417 |
84.7%
Facility
84.7%
IN AVG
66.9%
Rank
#68 / 410 | A+ | Kelly Hardy | Health And Hospital Corporation Of Marion County | Cheryl Flaugh | 28 | 4
Facility
4
IN AVG
5
Rank
#128 / 290 | 16
Facility
16
IN AVG
36
Rank
#109 / 318 | 0.6
Facility
0.6
IN AVG
1.9
Rank
#15 / 309 |
| The Crossings at Covington Commons | AL IL RC | Fort Wayne (Times Corner) | 106
Facility
106
IN AVG
116
Rank
#215 / 431 | Yes |
53
Facility
53
IN AVG
40
Rank
#193 / 551 | 1 Bed / 2 Bed | - |
65.1%
Facility
65.1%
IN AVG
66.9%
Rank
#228 / 410 | - | Heather Reich | Five Star Covington LLC | Carly Terhune | 7 | 1
Facility
1
IN AVG
5
Rank
#1 / 290 | 1
Facility
1
IN AVG
36
Rank
#4 / 318 | 0.1
Facility
0.1
IN AVG
1.9
Rank
#4 / 309 |
| Brookdale Fort Wayne | AL IL MC NH SNF | Fort Wayne (Statewood Park) | 104
Facility
104
IN AVG
116
Rank
#224 / 431 | Yes |
35
Facility
35
IN AVG
40
Rank
#298 / 551 | Studio / Alcove / Suite | 48
Facility
48
IN AVG
8
Rank
#7 / 417 |
35.6%
Facility
35.6%
IN AVG
66.9%
Rank
#395 / 410 | A+ | Kristine Lundquist | Ft Wayne In Opco 2 LLC | Rachael Bushell | 7 | 3
Facility
3
IN AVG
5
Rank
#101 / 290 | 9
Facility
9
IN AVG
36
Rank
#63 / 318 | 1.3
Facility
1.3
IN AVG
1.9
Rank
#69 / 309 |
| Cedar Creek of Fort Wayne | AL MC NH | Fort Wayne (Bass-Leesburg Civic) | 47
Facility
47
IN AVG
116
Rank
#399 / 431 | Yes |
27
Facility
27
IN AVG
40
Rank
#346 / 551 | Studio / 1 Bed | 1
Facility
1
IN AVG
8
Rank
#156 / 417 |
78.7%
Facility
78.7%
IN AVG
66.9%
Rank
#107 / 410 | - | Belinda Branham | Fort Wayne Al, LLC | Sara Buckhalter | 4 | 1
Facility
1
IN AVG
5
Rank
#1 / 290 | 3
Facility
3
IN AVG
36
Rank
#17 / 318 | 0.8
Facility
0.8
IN AVG
1.9
Rank
#30 / 309 |
Financial Assistance for
Assisted Living in Indiana
The Crossings at Covington Commons is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
More homes from the same operator
Frequently Asked Questions about The Crossings at Covington Commons
What neighborhood is The Crossings at Covington Commons in?
The Crossings at Covington Commons is in the Times Corner neighborhood of Fort Wayne.
Who is the Director of Nursing at The Crossings at Covington Commons?
Carly Terhune is the Director of Nursing at The Crossings at Covington Commons.
Who is the owner of The Crossings at Covington Commons?
The Crossings at Covington Commons is legally operated by Five Star Covington LLC, and administered by Heather Reich.
Is The Crossings at Covington Commons in a walkable area?
The Crossings at Covington Commons has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Crossings at Covington Commons?
According to IN state health department records, The Crossings at Covington Commons's license number is 25-014017-1.
When does The Crossings at Covington Commons's license expire?
According to IN state health department records, The Crossings at Covington Commons's license expires on October 31, 2026.
What is the occupancy rate at The Crossings at Covington Commons?
The Crossings at Covington Commons's occupancy is 65%.
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