The Crossings at Covington Commons
A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Fort Wayne is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences of Fort Wayne offers a stress-free senior living lifestyle for you and your pet.
Life at the Five Star Residences of Fort Wayne offers modern amenities and friendly staff, they offer senior care service like no other. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom.
About this community
Occupancy
The Crossings at Covington Commons is legally operated by Five Star Covington LLC, and administered by Heather Reich.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Indiana state average• Total deficiencies (97% below)
• Deficiencies per inspection (95% below)
• Inspections with deficiencies (86% below)
• Inspection deficiency rate (70% below)
• Inspections (46% below)
• Total complaints (80% below)
• Complaints per year (77% below)
• Complaint visits (13% below)
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 1 | 36 | This facility has 97% fewer total deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 36).↓ 97% better Rank #4 / 312 Total deficiencies — State benchmarked This home is ranked 4th out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. |
|
Deficiencies per inspection
| 0.1 | 1.9 | This facility has 95% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.1 vs. IN avg 1.9).↓ 95% better Rank #4 / 312 Deficiencies per inspection — State benchmarked This home is ranked 4th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
| 9 | 19 | This facility has had 53% fewer total visits than the Indiana average (9 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 53% fewer |
|
Inspections with deficiencies
| 1 | 7 | This facility has 86% fewer inspections with deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 7).↓ 86% better |
|
Inspection deficiency rate
| 11% | 37% | This facility has 26 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (11% vs. IN avg 37%).↓ 26% better |
|
Inspections
| 7 | 13 | This facility has 46% fewer inspections than a typical Indiana assisted living residence (7 vs. IN avg 13).↓ 46% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 288 Total complaints — State benchmarked This home is ranked 1st out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
| 7 | 8 | This facility has 13% fewer complaint visits than a typical Indiana assisted living residence (7 vs. IN avg 8).↓ 13% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on May 1, 2025, found no deficiencies related to the complaint investigated.
- A substantiated complaint on February 11, 2025, documented verbal abuse by a Qualified Medication Assistant toward a resident, resulting in a final written warning and monitoring.
- Multiple inspections from October 2022 through October 2023 found no deficiencies and confirmed compliance with state residential licensure requirements.
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Places of interest near The Crossings at Covington Commons
5.2 miles from city center
Estimated distance in miles from Fort Wayne's city center to The Crossings at Covington Commons's address, calculated via Google Maps.
Calculate Travel Distance to The Crossings at Covington Commons
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Compare Assisted Living around Fort Wayne
Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| The Towne House Retirement Community | AL IL MC NH SNF | Fort Wayne | 447
Facility
447
IN AVG
116
Rank
#2 / 433 | Yes |
38
Facility
38
IN AVG
37
Rank
#279 / 587 | - | - | 0 | - | Hayley Carr | Bhi Senior Living, Inc | Angela Watson | 94
Facility
94
IN AVG
83
Rank
#47 / 392 | 11 | 1
Facility
1
IN AVG
5
Rank
#1 / 288 | 13
Facility
13
IN AVG
36
Rank
#80 / 312 | 0.6
Facility
0.6
IN AVG
1.9
Rank
#53 / 312 |
| Coventry Meadows Assisted Living | AL IL MC NH RC | Fort Wayne | 150
Facility
150
IN AVG
116
Rank
#87 / 433 | No |
17
Facility
17
IN AVG
37
Rank
#410 / 587 | - | 27
Facility
27
IN AVG
8
Rank
#34 / 407 | 84.7% | A+ | Kelly Hardy | Health And Hospital Corporation Of Marion County | Cheryl Flaugh | 88
Facility
88
IN AVG
83
Rank
#99 / 392 | 28 | 4
Facility
4
IN AVG
5
Rank
#126 / 288 | 17
Facility
17
IN AVG
36
Rank
#104 / 312 | 0.5
Facility
0.5
IN AVG
1.9
Rank
#14 / 312 |
| Heritage Pointe of Fort Wayne | AL IL MC NH SNF | Fort Wayne (The Villas At Heritage Lakes) | 110
Facility
110
IN AVG
116
Rank
#205 / 433 | Yes |
1
Facility
1
IN AVG
37
Rank
#553 / 587 | - | - | 51.8% | - | Rodney Craft | Adams County Memorial Hospital | Shona Kirkpatrick | 82
Facility
82
IN AVG
83
Rank
#168 / 392 | 17 | 6
Facility
6
IN AVG
5
Rank
#200 / 288 | 21
Facility
21
IN AVG
36
Rank
#124 / 312 | 0.8
Facility
0.8
IN AVG
1.9
Rank
#53 / 312 |
| The Crossings at Covington Commons | AL IL RC | Fort Wayne (Times Corner) | 106
Facility
106
IN AVG
116
Rank
#216 / 433 | Yes |
53
Facility
53
IN AVG
37
Rank
#193 / 587 | 1 Bed / 2 Bed | - | 65.1% | - | Heather Reich | Five Star Covington LLC | Carly Terhune | 100
Facility
100
IN AVG
83
Rank
#1 / 392 | 7 | 1
Facility
1
IN AVG
5
Rank
#1 / 288 | 1
Facility
1
IN AVG
36
Rank
#4 / 312 | 0.1
Facility
0.1
IN AVG
1.9
Rank
#4 / 312 |
| Englewood Health and Rehabilitation Center | AL MC NH SNF | Fort Wayne (Sand Point) | 64
Facility
64
IN AVG
116
Rank
#364 / 433 | No |
50
Facility
50
IN AVG
37
Rank
#205 / 587 | 2 Bed | 1
Facility
1
IN AVG
8
Rank
#132 / 407 | 84.4% | - | Stephanie Hiles | Riverview Hospital | Kelly Glasser | 80
Facility
80
IN AVG
83
Rank
#198 / 392 | 15 | 4
Facility
4
IN AVG
5
Rank
#126 / 288 | 37
Facility
37
IN AVG
36
Rank
#176 / 312 | 1.5
Facility
1.5
IN AVG
1.9
Rank
#139 / 312 |
Financial Assistance for
Assisted Living in Indiana
The Crossings at Covington Commons is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
More homes from the same operator
Frequently Asked Questions about The Crossings at Covington Commons
What neighborhood is The Crossings at Covington Commons in?
The Crossings at Covington Commons is in the Times Corner neighborhood of Fort Wayne.
Who is the Director of Nursing at The Crossings at Covington Commons?
Carly Terhune is the Director of Nursing at The Crossings at Covington Commons.
Who is the owner of The Crossings at Covington Commons?
The Crossings at Covington Commons is legally operated by Five Star Covington LLC, and administered by Heather Reich.
Is The Crossings at Covington Commons in a walkable area?
The Crossings at Covington Commons has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Crossings at Covington Commons?
According to IN state health department records, The Crossings at Covington Commons's license number is 25-014017-1.
When does The Crossings at Covington Commons's license expire?
According to IN state health department records, The Crossings at Covington Commons's license expires on October 31, 2026.
What is the occupancy rate at The Crossings at Covington Commons?
The Crossings at Covington Commons's occupancy is 65%.
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