West River Health Campus
West River Health Campus
West River Health Campus is a Memory Care Home in Indiana
West River Health Campus is a Memory Care Home in Indiana
A member of the Trilogy Health Services group, West River Health Campus is a trusted community where families and seniors know they made the right choice to live in the senior living community. Management ensures that residents have a wonderful experience in the community. Management emphasizes the importance of connections, which is why they promote socialization for everyone in the community. West River Health Campus is a vibrant community that is excellent at satisfying the wellness needs of every resident.
West River is an assisted living and memory care community with a skilled nursing option. They ensure that, as a senior living community, they deeply emphasize and guarantee that independence is maintained for their residents. Residents can rest easy knowing that they are placed first with the list of services and amenities provided for them: ADLs, transportation, library, and private dining rooms. Skilled nursing and personalized care are also offered to the residents.
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The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
About this community
Indiana average: 68%
Additional licensing details
Ownership & operating entity
West River Health Campus is legally operated by GOOD SAMARITAN HOSPITAL, and administrated by MADDISON COOK.
Type Of Units
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact Information
What does this home offer?
Room Sizes: 140-355 sq. ft
Housing Options: Studio
Types of Care at West River Health Campus
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
6 visits/inspections
16 visits/inspections triggered by complaints
Results
1 with citations
5 without citations
Indiana average: 11 complaint visits
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
18 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 19 citations
Comparison Chart
The information below is reported by the Indiana Department of Health, Division of Long Term Care.For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Respite Care
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
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Floor Plans
Places of interest near West River Health Campus
6.7 miles from city center
714 S Eickhoff Rd, Evansville, IN 47712
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 9.5 | No |
| Licensed Practical Nurse | 11 | 8.7 | No |
| Certified Nursing Assistant | 45 | 7.4 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 45 | 0 | 45 | 9,326 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 13 | 0 | 13 | 3,187 | 91 | 100% | 6.6 |
| Registered Nurse | 6 | 0 | 6 | 2,538 | 91 | 100% | 9.5 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,533 | 91 | 100% | 8.7 |
| Medication Aide/Technician | 11 | 0 | 11 | 1,750 | 84 | 92% | 8.7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,090 | 69 | 76% | 7.9 |
| Nurse Aide in Training | 11 | 0 | 11 | 919 | 70 | 77% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 533 | 65 | 71% | 8.2 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 501 | 74 | 81% | 4.5 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 457 | 59 | 65% | 7.7 |
| Dietitian | 1 | 0 | 1 | 418 | 52 | 57% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 413 | 63 | 69% | 6.4 |
| RN Director of Nursing | 4 | 0 | 4 | 397 | 39 | 43% | 9.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 354 | 67 | 74% | 4.2 |
| Qualified Social Worker | 0 | 1 | 1 | 315 | 58 | 64% | 5.4 |
| Medical Director | 0 | 1 | 1 | 48 | 48 | 53% | 1 |
| Occupational Therapy Assistant | 2 | 0 | 2 | 31 | 52 | 57% | 0.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 25 | 13 | 14% | 1.9 |
Health Inspection History
Source: CMS Health Citations (Dec 2019 – Aug 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (IN)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 15, 2025 | D | Care Planning | F0656 | Corrected |
| Jun 05, 2025 | D | Resident Rights | F0627 | Corrected |
| Aug 19, 2024 | E | Infection Control | F0880 | Corrected |
| Aug 19, 2024 | E | Nutrition | F0812 | Corrected |
| Aug 19, 2024 | E | Quality of Care | F0677 | Corrected |
| Aug 19, 2024 | D | Quality of Care | F0689 | Corrected |
| Aug 19, 2024 | G | Quality of Care | F0690 | Corrected |
| Aug 19, 2024 | D | Quality of Care | F0692 | Corrected |
| Aug 19, 2024 | D | Quality of Care | F0695 | Corrected |
| May 09, 2024 | G | Quality of Care | F0689 | Corrected |
| Sep 08, 2023 | D | Quality of Care | F0684 | Corrected |
| May 15, 2023 | E | Nutrition | F0812 | Corrected |
| May 15, 2023 | D | Pharmacy | F0758 | Corrected |
| May 15, 2023 | D | Pharmacy | F0759 | Corrected |
| May 15, 2023 | E | Pharmacy | F0761 | Corrected |
| Apr 21, 2023 | D | Care Planning | F0656 | Corrected |
| Dec 11, 2019 | D | Infection Control | F0880 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 1 penalties (Aug 2024 - Aug 2024)
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Indiana Seniors
- General: Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- IN Specifics: Requires level-of-care determination.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
- General: Age 60+, Indiana resident, at risk of nursing home.
- Income Limits: ~$2,000/month (varies).
- Asset Limits: $10,000 (individual).
- IN Specifics: Limited funding; regional variation.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
- General: Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
- Income Limits (2025): ~$1,004/month (including SSI).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- IN Specifics: ~50 facilities statewide; per diem rate set by FSSA.
- Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
- General: Age 65+ or disabled, Indiana resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- IN Specifics: Three tiers; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- IN Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
- General: Age 55+, unemployed, low-income, Indiana resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- IN Specifics: Priority for veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- IN Specifics: High veteran demand statewide.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Claim What’s Yours Financial Aid for Indiana Seniors
Aged and Disabled Waiver
Requirements:
- General:Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- IN Specifics:Requires level-of-care determination.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
CHOICE Program
Requirements:
- General:Age 60+, Indiana resident, at risk of nursing home.
- Income Limits:~$2,000/month (varies).
- Asset Limits:$10,000 (individual).
- IN Specifics:Limited funding; regional variation.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Residential Care Assistance Program (RCAP)
Requirements:
- General:Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
- Income Limits (2025):~$1,004/month (including SSI).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- IN Specifics:~50 facilities statewide; per diem rate set by FSSA.
Benefits without Contact:
- Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Indiana resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- IN Specifics:Three tiers; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- IN Specifics:16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Indiana resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- IN Specifics:Priority for veterans, rural residents.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- IN Specifics:High veteran demand statewide.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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