The Watermark at East Hill

The Watermark at East Hill is an Independent Living Home in Connecticut

The Watermark at East… is an Independent Living Home in Connecticut

The Watermark at East Hill

611 E Hill Rd, Southbury, CT 06488 View Map

The Watermark at East Hill is an Independent Living Home in Connecticut

The Watermark at East… is an Independent Living Home in Connecticut

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of The Watermark at East Hill

Located in a serene picturesque area in Southbury, The Watermark at East Hill offers residential independent living and assisted living services. Residents can expect nothing but elegance and luxury at the cozy senior living home. The spirited retirement home performs nothing less than exceptional service offered by its professional and compassionate staff. The Watermark is a community that proudly raises senior members to thrive in the community.
The Watermark offers a range of services for its residents such as scheduled local transportation is available upon request; a calendar of activities is given to each resident with a list of classes, outings, and other events coming up.

(203) 262-6868

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.63/day Connecticut avg: 3.97/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Connecticut avg: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Connecticut avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Connecticut avg: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Connecticut avg: 3.5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 96

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Connecticut average
Occupancy rate 69.8%
Residents per day (avg) 24
Occupancy rate
69.8%
Residents per day (avg)
24

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

47% of new residents, often for short stays.

Typical stay 8 - 9 months

Finances and operations

Proprietary home
Corporation
Home revenue
$17.5M
Operating loss
-$7.2M
Proprietary home Corporation
Home revenue
$17,539,580.00
Operating loss
$-7,169,470.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
38.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.9M
Total costs $24.7M
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 75441

Types of Care at The Watermark at East Hill

Independent Living Assisted Living Memory Care Nursing Home
Contact The Watermark at East Hill

Compare Independent Living around Bridgeport

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
The Watermark at East Hill
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Southbury (Heritage Village)
96
No
A+
6
HAWORTH, CONNIE
69.8%
$17,104,042.00
$6,804,541.00
39.8%
23.70
3/5
5.6309
3/5
4/5
2/5
-
28
-
+60%
+42%
-17%
studio / 1 bed / 2 bed
Pomperaug Woods
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Southbury
37
No
-
34
FITZGERALD, DENNIS
81.7%
$13,013,168.00
$5,818,750.00
44.7%
30.40
4/5
5.7546
3/5
5/5
2/5
2
14
1
+3%
+45%
-3%
Semi-Private / Private Suite / Studio
River Valley Retirement Community
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Trumbull (Trumbull Center)
-
Yes
-
19
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Spring Meadows
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Trumbull (Tashua)
-
No
-
20
OMNIA OPCO HOLDINGS LLC
88.6%
$12,379,143.00
$3,375,954.00
27.3%
85.30
3/5
3.0247
2/5
2/5
5/5
1
-
-
-
-24%
+6%
studio / 1 bed / 2 bed
The Ivy at Watertown
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Watertown (Oakville)
-
No
-
48
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
studio / 1 bed / 2 bed

Living Spaces & Floor Plans

The Watermark At East Hill Al 1 Br
The Watermark At East Hill Al 2Br
The Watermark At East Hill Il 1Br
The Watermark At East Hill Il 2Br
The Watermark At East Hill Mc Studio

Places of interest near The Watermark at East Hill

Address 27.5 miles from city center — 8.72 miles to nearest hospital (Yale New Haven Health Urgent Care Brookfield)

Address 611 E Hill Rd, Southbury, CT 06488

Calculate Travel Distance to The Watermark at East Hill

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

108
Total Staff
78
Employees
30
Contractors
15,420
Total Hours (Quarter)
24
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse198.5 Yes
Licensed Practical Nurse78.2 No
Certified Nursing Assistant398.1 No
Staff by Category
Administration
3 staff
3.3hs shift avg
Nursing Staff
66 staff
8.2hs shift avg
Physicians & Practitioners
5 staff
7.8hs shift avg
Therapy Services
25 staff
4.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.2hs shift avg
Dietary Services
5 staff
7.7hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
13.9%
of total hours from contractors
2,143 contractor hours this quarter
Speech Language Pathologist: 6 Physical Therapy Aide: 3 Physical Therapy Assistant: 4 Registered Nurse: 1 Respiratory Therapy Technician: 9 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Qualified Social Worker: 3 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant390395,75091100%8.1
Registered Nurse181192,34091100%8.5
Licensed Practical Nurse7072,25091100%8.2
Clinical Nurse Specialist4049356774%7.7
Speech Language Pathologist0667516673%5
Mental Health Service Worker1015046369%8
Nurse Practitioner1014725965%8
Physical Therapy Aide0334676673%6.5
Physical Therapy Assistant0444367684%4
Other Dietary Services Staff4043044044%7.6
Dietitian1012803640%7.8
Administrator1012486268%4
Respiratory Therapy Technician0992027178%2
Occupational Therapy Aide1121892629%7.3
Qualified Social Worker0331745156%3.2
Occupational Therapy Assistant011572730%2.1
Medical Director022392629%1.5
RN Director of Nursing1012467%4.1

Health Inspection History

Total Health inspections 5
12% below Connecticut average
Connecticut average: 5.7

Last Health inspection on Apr 2025

Total Health citations 28
13% below Connecticut average
Connecticut average: 32.0

5.6 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 25 citations
Complaint investigations 3 citations
Breakdown of citations
Critical Health citations 0
100% below Connecticut average
Connecticut average: 0.3
Serious Health citations 0
100% below Connecticut average
Connecticut average: 0.7
Moderate Health citations 26

Minor Health citations 2
Citations history (last 3 years)
Quality of Care moderate citation Apr 14, 2025
Corrected

Resident Rights moderate citation Apr 14, 2025
Corrected

Infection Control moderate citation Jan 08, 2025
Corrected

Nursing Services moderate citation Jan 08, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: WATERMARK RETIREMENT FACILITIES
Resident Census by Payment Source
27 Total Residents
Medicare 14 (51.9%)
Private Pay/Other 13 (48.1%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 12.8
23% worse than Connecticut average
Connecticut average: 10.4
Functional decline score 35.6
69% worse than Connecticut average
Connecticut average: 21.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 34.6%
83% above Connecticut average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 36.5%
46% above Connecticut average.
Safety & clinical stability

Falls with Major Injury 8.3%
141% above Connecticut average.

High Risk Residents with Pressure Ulcers 8.2%
79% above Connecticut average.

Urinary Tract Infection 2.9%
74% above Connecticut average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Connecticut average.

Antipsychotic Use 27.8%
62% above Connecticut average.
Preventive care

Pneumococcal Vaccine 100.0%
14% above Connecticut average.
Nutrition & physical health

Lost Too Much Weight 0.0%
100% below Connecticut average.
Short-stay resident measures
Pneumococcal Vaccine 90.2%

29% better than Connecticut average
Antipsychotic medication increase 0.0%

100% better than Connecticut average
Influenza Vaccine 93.4%

34% better than Connecticut average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $25K
This home paid 43% less in fines than the state average.
Connecticut average: $44K
Number of Fines 1
This home received 43% fewer fines than the state average.
Connecticut average: 1.7
Payment Denials 1
This home had 654% more payment denials than the state average.
Connecticut average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Aug 19, 2025
$25K
Payment Denial Jun 21, 2024
26 days

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Connecticut Seniors

Get financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident