Ecumen Duluth The Shores
Nursing Home, Assisted Living & Memory Care · Duluth, MN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Ecumen Duluth The Shores

Nursing Home, Assisted Living & Memory Care · Duluth, MN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Ecumen Duluth The Shores accepts Medicare and private pay.

Overview of Ecumen Duluth the Shores

Ecumen Duluth the Shores is an assisted living community that offers memory care services in the scenic city of Duluth, Minnesota. Nestled amidst the enchanting ambiance of century-old homes, this exquisite campus captivates with its serene waterfront location, majestic pines, meandering trails, and breathtaking lakefront vistas. With a legacy spanning over 85 years, Ecumen Duluth the Shores has established itself as a trusted provider of senior care in Northern Minnesota, proudly recognized as the premier senior living campus in Greater Duluth.

At The Shores, residents can choose from a variety of distinctive floor plans, each tailored to the unique needs of their respective neighborhoods, including Independent Living, Assisted Living, and Memory Care. In addition to the exceptional living options, this community offers a short-stay and complex medical rehabilitation center, delivering top-notch physical, occupational, and speech therapy services, among others. The memory care neighborhood at The Shores provides a comforting and secure environment for individuals with Alzheimer’s or dementia. With 20 apartments thoughtfully designed for memory care, the dedicated staff receives specialized training to provide personalized care and assistance. With utmost dedication, these experienced professionals honor the security and independence of each member of the community, ensuring a warm and nurturing experience for residents and their families alike.

Managed by Kristy Johnson

Executive Director

Kristy Johnson, LNHA LALD, serves as Executive Director at Ecumen Duluth The Shores. She leads the community with hands-on experience and genuine compassion, nurturing a thriving environment for residents and team members alike. Her leadership reflects a strong commitment to the daily mission of serving residents and their families with care and dedication.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 38.1% Above MN avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 66.7% Above MN avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 32.3% Above MN avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 12.3% Below MN avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Minnesota state averages

Total nursing care / resident Info This home is ranked 16th out of 59 homes in Minnesota.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 14m per day
Rank #16 / 59Nurse hours — state benchmarkedThis home is ranked 16th out of 59 homes in Minnesota.Shows adjusted nurse hours per resident per day benchmarked to the Minnesota average, with a ranking across 59 Minnesota SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Minnesota avg (5h 7m per day)
vs Minnesota avg
+2%
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 34m per day

Capacity and availability

Avg. Length of Stay
20 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

65% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

35% of new residents, often for short stays.

Typical stay 21 days

Finances and operations

Voluntary non-profit community
Home revenue
$23.8M
Surplus of revenue
$704.4K
Voluntary non-profit community
Home revenue
$23.8M Rank #12 / 59Revenue — state benchmarkedThis home is ranked 12th out of 59 homes in Minnesota.Shows this facility's annual revenue compared to the Minnesota SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$704.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #20 / 59Payroll — state benchmarkedThis home is ranked 20th out of 59 homes in Minnesota.Shows total annual staff payroll benchmarked to the Minnesota average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$9.8M
41.4% of revenue Rank #40 / 59Payroll % — state benchmarkedThis home is ranked 40th out of 59 homes in Minnesota.Shows payroll as a percentage of revenue versus the Minnesota average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.2M
Total costs $23.1M
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 17 / 100 Rank #33 / 43Walk Score — state benchmarkedThis home is ranked 33rd out of 43 homes in Minnesota.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Minnesota SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
93%
Rank #7 / 60Occupancy rate — state benchmarkedThis home is ranked 7th out of 60 homes in Minnesota.Shows this facility's occupancy rate versus the Minnesota average, with its statewide rank out of 60. Higher occupancy signals strong local demand and financial stability.
Higher than the Minnesota average: 79.7%
Occupied beds
65 / 70
Average residents per home in Minnesota 59 per day

Awards

AwardsBronze National Quality Award

License Details

Facility TypeAssisted Living
StatusApproved For Dementia Care
CountySt. Louis
CMS Certification Number245215
AccreditationsBronze National Quality Award, AHCA/NCAL 2024

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets Allowed
Minimum Age62
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Pet-Friendly Community
Smoke-Free Community
Controlled Building Access
Dining Room With Grand Piano
Wellness And Exercise Programming
Snack Bar
Activity Rooms And Lounges
Onsite Podiatrist
Storage Units
Guest Suite
Heated Underground Parking
Specific ProgramsShort-Term Transitional Care, Home Care, Adult Day Services

Dining & Nutrition

Food DescriptionChef-prepared meals available for purchase.

What does this home offer?

Types of Care at Ecumen Duluth The Shores

Assisted Living Memory Care

Contact Ecumen Duluth The Shores

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality of Life Rating
3 / 5

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring resident well-being and satisfaction.

Ranked 54th (tied) of 136 homes in Minnesota

Family Satisfaction Rating
3 / 5

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring surveys of residents' family members.

Ranked 52nd (tied) of 123 homes in Minnesota

Scores

QoL Overall Satisfaction
78.9% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring resident well-being and satisfaction.

Minnesota average: 72.4%

Family Overall Satisfaction
80.6% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring surveys of residents' family members.

Minnesota average: 83.7%

Food Quality Score
81.7% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring satisfaction with food quality and meal service.

Community Activities Score
76.9% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring meaningful activities and engagement opportunities.

Safety & Privacy Score
92.0% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring safety and privacy conditions for residents.

Religion & Spirituality Score
90.4% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring support for religious and spiritual needs.

Family Satisfaction - Care
77.1% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring family satisfaction with overall care experience.

Family Satisfaction - Cost
72.4% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring family satisfaction with value and cost of care.

Family Satisfaction - Housekeeping
79.6% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring family satisfaction with cleanliness and housekeeping.

Inspection History

In Minnesota, the Department of Health, Health Regulation Division is the primary authority for conducting onsite inspections and reporting on the quality of care in residential facilities.

Since 2025 · 1 year of data 11 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Minnesota state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Minnesota state average
Overall vs. MN average 2 Worse Metrics worse than Minnesota average:
• Total deficiencies (10% above)
• Deficiencies per year (10% above)
0 Better No metrics in this bucket.
Latest Inspection July 30, 2025 Routine

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

MetricThis FacilityMN Averagevs. MN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1110 This facility has 10% more total deficiencies than a typical Minnesota nursing home (11 vs. MN avg 10).↑ 10% worse
Deficiencies per year Info Average deficiencies per year since 2025. 1110 This facility has 10% more deficiencies per year than a typical Minnesota nursing home (11 vs. MN avg 10).↑ 10% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 30, 2025, found deficiencies related to unauthorized use of facility space, staffing plans, infection control, fire safety, physical environment maintenance, dementia care training, and medication management. Earlier inspections were not provided for comparison, so broader patterns cannot be determined from the available data. Inspectors cited issues primarily with regulatory compliance in facility operations, infection control practices, and medication administration. No complaint investigations or enforcement actions such as fines or license suspensions were listed in the available reports. Without prior inspection data, it is unclear whether these issues represent a new development or ongoing challenges.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections
Total health inspections 3

Minnesota average 6


Last Health inspection on Aug 2025

Total health citations
7 Rank #5 / 59Health citations — state benchmarkedThis home is ranked 5th out of 59 homes in Minnesota.Shows this facility's total health deficiency citations benchmarked to the Minnesota state average, with a ranking across all 59 MN SNFs. Lower citation counts earn a better rank.

Minnesota average 23.2

Citations per inspection
2.33 Rank #6 / 59Citations per inspection — state benchmarkedThis home is ranked 6th out of 59 homes in Minnesota.Shows average deficiency citations per CMS inspection for this facility versus the Minnesota mean across 59 SNFs with citation data. Lower is better.

Minnesota average 3.76


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 7 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than Minnesota average

Minnesota average: 0.7


Serious Health citations More info 0
100% better than Minnesota average

Minnesota average: 0.5

0 critical citations More info Minnesota average: 0.7

0 serious citations More info Minnesota average: 0.5

7 moderate citations More info Minnesota average: 21.2

0 minor citations More info Minnesota average: 0.8
Citations history (last 3 years)
Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 07, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 13, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Sep 08, 2023
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Sep 08, 2023
Corrected

Living Spaces & Floor Plans for Ecumen Duluth The Shores

Floor Plans
Download PDF

Financial Assistance for
Nursing Home in Minnesota

Ecumen Duluth The Shores is located in Duluth, Minnesota.
Here are the financial assistance programs available to residents in Minnesota.

Get Financial aid guidance

Elderly Waiver

Minnesota Medicaid EW

Age 65+
General Minnesota resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $3,000 individual, higher than most states
MN

Higher asset limit; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$70/day) Home aides

Essential Community Supports (ECS)

Minnesota ECS

Age 65+
General Minnesota resident, at risk of decline but not nursing home level.
Income Limits ~$1,732/month individual, varies
Asset Limits $3,000 individual
MN

Bridges gap for those ineligible for waivers.

Benefits
In-home support (2-4 hours/week) Respite (up to 5 days/year) Transportation (~5 trips/month)

Alternative Care (AC) Program

Minnesota Alternative Care Program

Age 65+
General Minnesota resident, NFLOC, not MA-eligible.
Income Limits (2025) ~$1,255-$2,829/month (100%-300% FPL); sliding scale copays.
Asset Limits $3,000 (individual); home equity limit $713,000.
MN

CDCS option; statewide via counties.

Benefits
Personal care (4-6 hours/day) Respite (~5 days/year) Home health Meals Home mods

Minnesota Senior Health Options (MSHO)

Minnesota Senior Health Options

Age 65+
General Minnesota resident, eligible for MA and Medicare Parts A/B.
Income Limits (2025) ~$1,255/month (100% FPL for MA); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

7 health plans (e.g., UCare, HealthPartners); care coordinator assigned.

Benefits
Personal care (5-7 hours/day) Medical care Respite Adult day care Home mods $900/year groceries (some plans)

Minnesota Senior Care Plus (MSC+)

Minnesota Senior Care Plus

Age 65+
General Minnesota resident, MA-eligible, not on Medicare.
Income Limits (2025) ~$1,255/month (100% FPL); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

Includes EW services; 7 health plans available.

Benefits
Personal care (5-7 hours/day) Respite Adult day care Home mods Limited nursing home care

Consumer Support Grant (CSG)

Minnesota Consumer Support Grant

Age 65+ or disabled
General Minnesota resident, eligible for MA personal care but opts for grant.
Income Limits (2025) ~$1,255/month (MA-eligible); spenddown allowed.
Asset Limits $3,000 individual
MN

Can hire family; statewide via counties.

Benefits
Cash (~$500-$1,500/month) for personal care Respite Home mods Assistive tech

Medicare Savings Program (MSP)

Minnesota Medicare Savings Program

Age 65+ or disabled
General Minnesota resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MN

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Minnesota VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Minnesota resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MN

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Ecumen Duluth The Shores

Address 4.0 miles from city center Info Estimated distance in miles from Duluth's city center to Ecumen Duluth The Shores's address, calculated via Google Maps. — 2.29 miles to nearest hospital (Lakewalk Surgery Center)

Calculate Travel Distance to Ecumen Duluth The Shores

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 139
Employees 126
Contractors 13
Staff to resident ratio 2.32:1
0% compared with Minnesota average

Minnesota average ratio: 2.22:1

Avg staff/day 50
Average shift 7.3 hours
0% compared with Minnesota average

Minnesota average: 7.5 hours

Total staff hours (quarter) 33,305

Nursing staff breakdown

Registered Nurse

Manages medical care and health needs.

Total count 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 50
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

4.4%

1,478 contractor hours this quarter

Certified Nursing Assistant: 8 Registered Nurse: 3 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Certified Nursing Assistant4285011,50891100%7.2
Registered Nurse193225,30291100%7.7
Clinical Nurse Specialist9093,2006369%7.6
Medication Aide/Technician8082,49991100%7.6
Licensed Practical Nurse9092,42691100%7.5
Respiratory Therapy Technician8081,8478391%7
Speech Language Pathologist8081,6518998%6.6
Physical Therapy Aide3031,1876571%7
Physical Therapy Assistant7071,0758189%6.8
Other Dietary Services Staff3031,0476571%6.2
Occupational Therapy Aide2024855864%7.6
Administrator1014485662%8
Nurse Practitioner2024165257%8
Mental Health Service Worker3031651314%6.9
Occupational Therapy Assistant0112255%4.4
Qualified Social Worker202201213%1.7
Medical Director011633%2
50 Certified Nursing Assistant
% of Days 100%
22 Registered Nurse
% of Days 100%
9 Clinical Nurse Specialist
% of Days 69%
8 Medication Aide/Technician
% of Days 100%
9 Licensed Practical Nurse
% of Days 100%
8 Respiratory Therapy Technician
% of Days 91%
8 Speech Language Pathologist
% of Days 98%
3 Physical Therapy Aide
% of Days 71%
7 Physical Therapy Assistant
% of Days 89%
3 Other Dietary Services Staff
% of Days 71%
2 Occupational Therapy Aide
% of Days 64%
1 Administrator
% of Days 62%
2 Nurse Practitioner
% of Days 57%
3 Mental Health Service Worker
% of Days 14%
1 Occupational Therapy Assistant
% of Days 5%
2 Qualified Social Worker
% of Days 13%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 60
Medicare
60
100% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.7
40% better than Minnesota average

Minnesota average: 11.1

Long-stay resident measures
Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.4%
16% worse than Minnesota average

Minnesota average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.0%
66% worse than Minnesota average

Minnesota average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Minnesota average

Minnesota average: 2.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.7%
26% worse than Minnesota average

Minnesota average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Minnesota average

Minnesota average: 97.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
9% better than Minnesota average

Minnesota average: 88.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
21% better than Minnesota average

Minnesota average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.3%
15% better than Minnesota average

Minnesota average: 82.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Guides for Better Senior Living

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Frequently Asked Questions about Ecumen Duluth The Shores

What neighborhood is Ecumen Duluth The Shores in?

Ecumen Duluth The Shores is in the Lakeside-Lester Park neighborhood of Duluth.

Is Ecumen Duluth The Shores in a walkable area?

Ecumen Duluth The Shores has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Ecumen Duluth The Shores?

Ecumen Duluth The Shores's occupancy is 93%.

Does Ecumen Duluth The Shores have different floorplan options?

Yes — see the floorplan options available at Ecumen Duluth The Shores on this page.

How many beds does Ecumen Duluth The Shores have?

Ecumen Duluth The Shores has 70 beds.

Are there photos of Ecumen Duluth The Shores?

Yes — there are 13 photos of Ecumen Duluth The Shores in the photo gallery on this page.

What is the phone number of Ecumen Duluth The Shores?

(218) 525-1951 will put you in contact with the team at Ecumen Duluth The Shores.

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