Ecumen Duluth The Shores

Ecumen Duluth The Shores is a Memory Care Home in Minnesota

Ecumen Duluth The Shores is a Memory Care Home in Minnesota

Ecumen Duluth The Shores

4000 London Rd, Duluth, MN 55802 View Map

Ecumen Duluth The Shores is a Memory Care Home in Minnesota

Ecumen Duluth The Shores is a Memory Care Home in Minnesota

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Overview of Ecumen Duluth The Shores

Ecumen Duluth The Shores is an assisted living community that offers memory care services in the scenic city of Duluth, Minnesota. Nestled amidst the enchanting ambiance of century-old homes, this exquisite campus captivates with its serene waterfront location, majestic pines, meandering trails, and breathtaking lakefront vistas. With a legacy spanning over 85 years, Ecumen Duluth The Shores has established itself as a trusted provider of senior care in Northern Minnesota, proudly recognized as the premier senior living campus in Greater Duluth.

At The Shores, residents can choose from a variety of distinctive floor plans, each tailored to the unique needs of their respective neighborhoods, including Independent Living, Assisted Living, and Memory Care. In addition to the exceptional living options, this community offers a short-stay and complex medical rehabilitation center, delivering top-notch physical, occupational, and speech therapy services, among others. The memory care neighborhood at The Shores provides a comforting and secure environment for individuals with Alzheimer’s or dementia. With 20 apartments thoughtfully designed for memory care, the dedicated staff receives specialized training to provide personalized care and assistance. With utmost dedication, these experienced professionals honor the security and independence of each member of the community, ensuring a warm and nurturing experience for residents and their families alike.

Managed by Kristy Johnson

Executive Director

Kristy Johnson, LNHA LALD, serves as Executive Director at Ecumen Duluth The Shores. She leads the community with hands-on experience and genuine compassion, nurturing a thriving environment for residents and team members alike. Her leadership reflects a strong commitment to the daily mission of serving residents and their families with care and dedication.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.23/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 70

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Minnesota average
Occupancy rate 85.7%
Residents per day (avg) 51
Occupancy rate
85.7%
Residents per day (avg)
51

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

65% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

35% of new residents, often for short stays.

Typical stay 21 days

Finances and operations

Voluntary non-profit home
Other
Home revenue
$23.8M
Surplus of revenue
$704.4K
Voluntary non-profit home Other
Home revenue
$23,764,616.00
Surplus of revenue
$704,396.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.8M
32.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.2M
Total costs $23.1M
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 17 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Approved for dementia care
Facility Type
Assisted Living

Additional licensing details

CMS Certification Number: 245215
County: St. Louis
Accreditations: Bronze National Quality Award, AHCA/NCAL 2024
Awards: Bronze National Quality Award

Safety & Compliance

Wheelchair Accessible
Emergency Systems: Yes

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Additional Policies & Features

Pets Allowed
Minimum Age: 62
Housekeeping: Yes
Linen Service: Yes
Utilities Included: Yes

Amenities & Lifestyle

Pet-friendly community
smoke-free community
controlled building access
dining room with grand piano
wellness and exercise programming
snack bar
activity rooms and lounges
onsite podiatrist
storage units
guest suite
heated underground parking

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Memory Care, Short-Term Transitional Care, Respite Care, Home Care, Adult Day Services, Hospice Care

Dining & Nutrition

Food Description
Chef-prepared meals available for purchase.

What does this home offer?

Types of Care at Ecumen Duluth The Shores

Assisted Living Memory Care
Contact Ecumen Duluth The Shores

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality of Life Rating
3 / 5

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring resident well-being and satisfaction.

Ranked 54th (tied) of 136 homes in Minnesota

Family Satisfaction Rating
3 / 5

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring surveys of residents' family members.

Ranked 52nd (tied) of 123 homes in Minnesota

Scores

QoL Overall Satisfaction
78.9% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring resident well-being and satisfaction.

Minnesota average: 72.4%

Family Overall Satisfaction
80.6% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring surveys of residents' family members.

Minnesota average: 83.7%

Food Quality Score
81.7% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring satisfaction with food quality and meal service.

Community Activities Score
76.9% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring meaningful activities and engagement opportunities.

Safety & Privacy Score
92.0% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring safety and privacy conditions for residents.

Religion & Spirituality Score
90.4% High

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring support for religious and spiritual needs.

Family Satisfaction - Care
77.1% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring family satisfaction with overall care experience.

Family Satisfaction - Cost
72.4% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring family satisfaction with value and cost of care.

Family Satisfaction - Housekeeping
79.6% Moderate

Based on the Minnesota Department of Health, Health Regulation Division surveys measuring family satisfaction with cleanliness and housekeeping.

Inspection History

In Minnesota, the Department of Health, Health Regulation Division is the primary authority for conducting onsite inspections and reporting on the quality of care in residential facilities.

Compare Memory Care around Duluth

The information below is reported by the Minnesota Department of Health, Health Regulation Division.
Ecumen Duluth The Shores
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Duluth
60
No
-
17
ECUMEN
85.7%
$18,469,043.00
$7,817,217.00
42.3%
51.10
5/5
5.2263
5/5
5/5
3/5
Heritage Haven III
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Duluth (Piedmont Heights)
33
No
A+
4
-
-
-
-
-
-
-
-
-
-
-
Diamond Willow Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Duluth
26
No
-
15
-
-
-
-
-
-
-
-
-
-
-
Hillside Homes I
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Duluth (East Hillside)
-
No
-
80
-
-
-
-
-
-
-
-
-
-
-
Interim Healthcare Vent Care R
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Duluth (Airpark)
-
No
-
16
-
-
-
-
-
-
-
-
-
-
-

Living Spaces & Floor Plans

Floor Plans
Download PDF

Places of interest near Ecumen Duluth The Shores

Address 4.0 miles from city center

Address 4000 London Rd, Duluth, MN 55802

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

139
Total Staff
126
Employees
13
Contractors
33,305
Total Hours (Quarter)
50
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse227.7 Yes
Licensed Practical Nurse97.5 No
Certified Nursing Assistant507.2 Yes
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
89 staff
7.4hs shift avg
Physicians & Practitioners
11 staff
7.7hs shift avg
Therapy Services
29 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
1.7hs shift avg
Dietary Services
3 staff
6.2hs shift avg
Other Services
3 staff
6.9hs shift avg
Contractor Analysis
4.4%
of total hours from contractors
1,478 contractor hours this quarter
Registered Nurse: 3 Certified Nursing Assistant: 8 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4285011,50891100%7.2
Registered Nurse193225,30291100%7.7
Clinical Nurse Specialist9093,2006369%7.6
Medication Aide/Technician8082,49991100%7.6
Licensed Practical Nurse9092,42691100%7.5
Respiratory Therapy Technician8081,8478391%7
Speech Language Pathologist8081,6518998%6.6
Physical Therapy Aide3031,1876571%7
Physical Therapy Assistant7071,0758189%6.8
Other Dietary Services Staff3031,0476571%6.2
Occupational Therapy Aide2024855864%7.6
Administrator1014485662%8
Nurse Practitioner2024165257%8
Mental Health Service Worker3031651314%6.9
Occupational Therapy Assistant0112255%4.4
Qualified Social Worker202201213%1.7
Medical Director011633%2

Health Inspection History

Total Health inspections 3
50% below Minnesota average
Minnesota average: 6.0

Last Health inspection on Aug 2025

Total Health citations 7
70% below Minnesota average
Minnesota average: 23.2

2.33 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 7 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below Minnesota average
Minnesota average: 0.7
Serious Health citations 0
100% below Minnesota average
Minnesota average: 0.5
Moderate Health citations 7

Minor Health citations 0
Citations history (last 3 years)
Care Planning moderate citation Aug 07, 2025
Corrected

Nutrition moderate citation Jun 13, 2024
Corrected

Infection Control moderate citation Sep 08, 2023
Corrected

Nutrition moderate citation Sep 08, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Ecumen Lakeshore
Resident Census by Payment Source
60 Total Residents
Medicare 60 (100%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 6.7
40% better than Minnesota average
Minnesota average: 11.1
Long-Stay Resident Measures
Safety & clinical stability

Falls with Major Injury 4.4%
16% above Minnesota average.

High Risk Residents with Pressure Ulcers 9.0%
66% above Minnesota average.

Urinary Tract Infection 0.0%
100% below Minnesota average.
Emotional & behavioral wellbeing

Antipsychotic Use 21.7%
26% above Minnesota average.
Preventive care

Pneumococcal Vaccine 100.0%
3% above Minnesota average.
Short-stay resident measures
Pneumococcal Vaccine 96.7%

9% better than Minnesota average
Antipsychotic medication increase 1.5%

21% better than Minnesota average
Influenza Vaccine 95.3%

15% better than Minnesota average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Minnesota Seniors

Get financial aid guidance

Elderly Waiver

Minnesota Medicaid EW

Age 65+, Minnesota resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$3,000 (individual, higher than most states).

Higher asset limit; rural access focus.

Essential Community Supports (ECS)

Minnesota ECS

Age 65+, Minnesota resident, at risk of decline but not nursing home level.

~$1,732/month (individual, varies).

$3,000 (individual).

Bridges gap for those ineligible for waivers.

Alternative Care (AC) Program

Minnesota Alternative Care Program

Age 65+, Minnesota resident, NFLOC, not MA-eligible.

~$1,255-$2,829/month (100%-300% FPL); sliding scale copays.

$3,000 (individual); home equity limit $713,000.

CDCS option; statewide via counties.

Minnesota Senior Health Options (MSHO)

Minnesota Senior Health Options

Age 65+, Minnesota resident, eligible for MA and Medicare Parts A/B.

~$1,255/month (100% FPL for MA); spenddown allowed.

$3,000 (individual), $6,000 (couple).

7 health plans (e.g., UCare, HealthPartners); care coordinator assigned.

Minnesota Senior Care Plus (MSC+)

Minnesota Senior Care Plus

Age 65+, Minnesota resident, MA-eligible, not on Medicare.

~$1,255/month (100% FPL); spenddown allowed.

$3,000 (individual), $6,000 (couple).

Includes EW services; 7 health plans available.

Consumer Support Grant (CSG)

Minnesota Consumer Support Grant

Age 65+ or disabled, Minnesota resident, eligible for MA personal care but opts for grant.

~$1,255/month (MA-eligible); spenddown allowed.

$3,000 (individual).

Can hire family; statewide via counties.

Medicare Savings Program (MSP)

Minnesota Medicare Savings Program

Age 65+ or disabled, Minnesota resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

VA Aid and Attendance (A&A) and Housebound Benefits

Minnesota VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Minnesota resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

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