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Primrose Personal Care Home
Assisted Living & Memory Care · Billings, MT
Exterior view of Primrose Personal Care Home Exterior view of a personal care home with garden Flower garden with pathways outside the facility Outdoor seating area with a large umbrella

Primrose Personal Care Home

Assisted Living & Memory Care · Billings, MT
1228 Maurine St, Billings, MT 59105 View map Calculator: See prices in your area
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Overview of Primrose Personal Care Home

Primrose Personal Care Home is an assisted living and memory care community in Billings, Montana, located on Maurine Street about 4.5 miles from the city center. The home has been serving the Billings area for 15 years, giving it a settled operating history in the community. It is led by principal Hunter Johnson.

The community is a single-story building, a layout many families appreciate because it keeps living spaces on one level and avoids stairs and elevators for residents with mobility concerns. Housing comes in studio and one-bedroom options, so residents can choose between a compact, easy-to-manage space or a little more room. The single-level design also tends to make the setting feel more residential and navigable than a larger multi-story community.

Because Primrose offers both assisted living and memory care, it can support residents who need help with everyday tasks as well as those living with Alzheimer’s or other forms of dementia. That combination can matter to families planning ahead, since a resident whose care needs change over time may be able to remain in a familiar setting. Day-to-day life is supported by transportation services and fitness and recreation programming, which help residents stay connected to the wider Billings area and active within the community.

The neighborhood scores 25 out of 100 for walkability, so a few errands may be reachable on foot while most outings will involve a short drive. For visiting family, the location off Maurine Street is an easy stop within Billings.

Facility Direct Line (406) 248-9943
Facility Direct Line (406) 248-9943
By The Numbers

Community insights.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. Rank #17 / 91Years in operation — State benchmarkedThis home is ranked 17th out of 91 homes we track in Montana for years in operation. Shows how long this facility has been in operation compared to other Montana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Montana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
15 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #108 / 149Walk Score — State benchmarkedThis home is ranked 108th out of 149 homes we track in Montana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Montana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Montana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
25 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

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What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Primrose Personal Care Home

Address 4.5 miles from city center Info Estimated distance in miles from Billings's city center to Primrose Personal Care Home's address, calculated via Google Maps.

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Compare Assisted Living around Billings

Info below is compiled from the MT Dept. of Public Health & Human Services (DPHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Formal complaint investigations counted in the state record—distinct from every routine licensure inspection.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
MorningStar Senior Living of Billings
AL
MC
Billings
106
Facility 106
MT AVG 70
Rank #18 / 103
Yes
18
Facility 18
MT AVG 45
Rank #118 / 149
Studio / 1 Bed / 2 Bed
12
Facility 12
MT AVG 7
Rank #20 / 91
A+,8
13
Facility 13
MT AVG 3
Rank #71 / 73
8
Facility 8
MT AVG 3.5
Rank #67 / 73
29
Facility 29
MT AVG 21
Rank #47 / 59
3.6
Facility 3.6
MT AVG 4.2
Rank #38 / 59
Mission Ridge
AL
IL
Billings
70
Facility 70
MT AVG 70
Rank #45 / 103
Yes
9
Facility 9
MT AVG 45
Rank #136 / 149
1 Bed / 2 Bed
2
Facility 2
MT AVG 7
Rank #35 / 91
-Mark Wagstaff2
0
Facility 0
MT AVG 3
Rank #1 / 73
2
Facility 2
MT AVG 3.5
Rank #31 / 73
8
Facility 8
MT AVG 21
Rank #25 / 59
4.0
Facility 4.0
MT AVG 4.2
Rank #44 / 59
St. John‘s United WyndStone
AL
IL
MC
Billings (Heights)
36
Facility 36
MT AVG 70
Rank #75 / 103
No
3
Facility 3
MT AVG 45
Rank #145 / 149
1 Bed / 2 Bed
1
Facility 1
MT AVG 7
Rank #62 / 91
-Kailee Noyes2
0
Facility 0
MT AVG 3
Rank #1 / 73
2
Facility 2
MT AVG 3.5
Rank #31 / 73
3
Facility 3
MT AVG 21
Rank #13 / 59
1.5
Facility 1.5
MT AVG 4.2
Rank #8 / 59
Your Home Away From Home Assisted Living
AL
RC
Billings (Heights)
8
Facility 8
MT AVG 70
Rank #101 / 103
No
15
Facility 15
MT AVG 45
Rank #123 / 149
Private / Semi-Private Rooms
2
Facility 2
MT AVG 7
Rank #35 / 91
-Jessica Robinson1
0
Facility 0
MT AVG 3
Rank #1 / 73
1
Facility 1
MT AVG 3.5
Rank #14 / 73
1
Facility 1
MT AVG 21
Rank #2 / 59
1.0
Facility 1.0
MT AVG 4.2
Rank #2 / 59
Primrose Personal Care Home
AL
MC
Billings (Heights)-No
25
Facility 25
MT AVG 45
Rank #108 / 149
Studio / 1 Bed
15
Facility 15
MT AVG 7
Rank #17 / 91
A+------
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Financial Assistance for
Assisted Living in Montana

Primrose Personal Care Home is located in Billings, Montana.
Here are the financial assistance programs available to residents in Montana.

Get Financial aid guidance

Big Sky Waiver

Montana Medicaid Big Sky Waiver

Age 65+ or disabled
General Montana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MT

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Montana Community First Choice

MT CFC

Age 65+ or disabled
General Montana resident, Medicaid- eligible.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MT

Less intensive than waiver; rural focus.

Benefits
Personal care (up to 40 hours/month) Homemaker services Respite (varies)

Big Sky Rx

Montana Big Sky Rx

Age 65+ or disabled
General Montana resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
MT

Covers up to $38.75/month premium; statewide via AAAs.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Montana Medicare Savings Program

Age 65+ or disabled
General Montana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MT

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Montana Caregiver Support Program (via NFCSP)

Montana Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Montana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MT

10 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($50/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Montana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Montana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MT

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Primrose Personal Care Home

What neighborhood is Primrose Personal Care Home in?

Primrose Personal Care Home is in the Heights neighborhood of Billings.

Is Primrose Personal Care Home in a walkable area?

Primrose Personal Care Home has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

How long has Primrose Personal Care Home been in business?

Primrose Personal Care Home has been operating for approximately 15 years, based on available licensing and registration records.

Are pets allowed at Primrose Personal Care Home?

No, Primrose Personal Care Home has a no-pet policy.

Are there photos of Primrose Personal Care Home?

Yes — there are 4 photos of Primrose Personal Care Home in the photo gallery on this page.

What is the address of Primrose Personal Care Home?

Primrose Personal Care Home is located at 1228 Maurine St, Billings, MT 59105.

What is the phone number of Primrose Personal Care Home?

(406) 248-9943 will put you in contact with the team at Primrose Personal Care Home.

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