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St. John‘s United
Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care, Nursing Care, Respite Care & Skilled Nursing · Billings, MT
A landscaped outdoor area with a gazebo and gardens Exterior view of an assisted living facility entrance with flowers Residents working on a jigsaw puzzle together

St. John‘s United

Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care, Nursing Care, Respite Care & Skilled Nursing · Billings, MT
3940 Rimrock Rd, Billings, MT 59102 View map
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Overview of St. John‘s United

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St. John‘s United offers assisted living, home care, hospice care, independent living, memory care, nursing care, respite care, and skilled nursing in Billings, MT. Assisted living includes help with daily tasks such as bathing, dressing, and medication, while independent living is for residents who want private living with community services and no daily care. Memory care provides a secured setting with supervision for someone at risk of wandering. Skilled nursing provides licensed nursing care on site around the clock.

Home care supports a person in their own residence, and hospice care supports someone receiving end of life care. Respite care provides a short stay when a usual caregiver needs time away, while nursing care serves residents who need ongoing clinical support. Private rooms give each resident a room of their own. With multiple care levels, St. John‘s United may be a good fit for a resident whose needs could change over time; Karna Rhodes serves as the administrator, and pets are allowed.

Facility Direct Line (406) 655-5600
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 104 Rank #12 / 66Bed count — State benchmarkedThis assisted living community is ranked 12th out of 66 assisted living communities we track in Montana for bed count. Shows this facility's certified or reported bed count compared to other Montana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Montana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #24 / 59Years in operation — State benchmarkedThis assisted living community is ranked 24th out of 59 assisted living communities we track in Montana for years in operation. Shows how long this facility has been in operation compared to other Montana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Montana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
2 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #78 / 85Walk Score — State benchmarkedThis assisted living community is ranked 78th out of 85 assisted living communities we track in Montana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Montana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Montana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
6 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available.
25% This home usually has availability
Lower than the Montana average: 55.2%
Occupied beds
26 / 104

About this community

License Details

StatusCurrent
IssuanceAugust 20, 2024
ExpirationAugust 19, 2027
License Number12420

Ownership & Operating Entity

St. John‘s United is administered by Karna Rhodes.

Contact St. John‘s United

Inspection History

In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 33 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Montana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Montana state average
Overall vs. MT average 2 Worse Metrics worse than Montana average:
• Total deficiencies (43% above)
• Deficiencies per inspection (113% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMT Averagevs. MT Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3323.0 This facility has 43% more total deficiencies than a typical Montana assisted living residence (33 vs. MT avg 23).↑ 43% worse
Deficiencies per inspection Info Average deficiencies per inspection. 8.33.9 This facility has 113% more deficiencies per inspection than a typical Montana assisted living residence (8.3 vs. MT avg 3.9).↑ 113% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMT Averagevs. MT Avg
Total inspections Info Combined count of all inspections conducted at this facility. 45.0 This facility has had 20% fewer total inspections than the Montana average (4 vs. MT avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 20% fewer

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Places of interest near St. John‘s United

Address 5.5 miles from city center Info Estimated distance in miles from Billings's city center to St. John‘s United's address, calculated via Google Maps.

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Address

Compare Assisted Living around Billings

Info below is compiled from the MT Dept. of Public Health & Human Services (DPHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Formal complaint investigations counted in the state record—distinct from every routine licensure inspection.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Eagle Cliff Healthcare Community
AL
HOS
NH
RC
SNF
Billings (Heights)
129
Facility 129
MT AVG 61
Rank #5 / 66
No
3
Facility 3
MT AVG 40
Rank #82 / 85
Private Rooms / Semi-Private Rooms--6
2
Facility 2
MT AVG 3
Rank #38 / 62
6
Facility 6
MT AVG 3.5
Rank #50 / 62
62
Facility 62
MT AVG 21
Rank #48 / 51
10.3
Facility 10.3
MT AVG 4.2
Rank #50 / 51
St. John‘s United
AL
HC
HOS
IL
MC
NH
RC
SNF
Billings
104
Facility 104
MT AVG 61
Rank #12 / 66
Yes
6
Facility 6
MT AVG 40
Rank #78 / 85
Private Rooms
2
Facility 2
MT AVG 7
Rank #24 / 59
Karna Rhodes4
0
Facility 0
MT AVG 3
Rank #1 / 62
4
Facility 4
MT AVG 3.5
Rank #37 / 62
33
Facility 33
MT AVG 21
Rank #45 / 51
8.3
Facility 8.3
MT AVG 4.2
Rank #48 / 51

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other MT assisted living community we track that reports that metric, not just the 2 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Montana

St. John‘s United is located in Billings, Montana.
Here are the financial assistance programs available to residents in Montana.

Get Financial aid guidance

Big Sky Waiver

Montana Medicaid Big Sky Waiver

Age 65+ or disabled
General Montana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MT

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Montana Community First Choice

MT CFC

Age 65+ or disabled
General Montana resident, Medicaid- eligible.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MT

Less intensive than waiver; rural focus.

Benefits
Personal care (up to 40 hours/month) Homemaker services Respite (varies)

Big Sky Rx

Montana Big Sky Rx

Age 65+ or disabled
General Montana resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
MT

Covers up to $38.75/month premium; statewide via AAAs.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Montana Medicare Savings Program

Age 65+ or disabled
General Montana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MT

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Montana Caregiver Support Program (via NFCSP)

Montana Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Montana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MT

10 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($50/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Montana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Montana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MT

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about St. John‘s United

Is St. John‘s United in a walkable area?

St. John‘s United has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of St. John‘s United?

According to MT state health department records, St. John‘s United's license number is 12420.

When does St. John‘s United's license expire?

According to MT state health department records, St. John‘s United's license expires on August 19, 2027.

What is the occupancy rate at St. John‘s United?

St. John‘s United's occupancy is 25%.

How long has St. John‘s United been in business?

St. John‘s United has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at St. John‘s United?

Yes, St. John‘s United allows residents to bring their pets.

Who is the administrator of St. John‘s United?

Karna Rhodes is the administrator of St. John‘s United.

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