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Sierra Vista Retirement Community
Assisted Living, Home Care, Memory Care & Palliative Care · Santa Fe, NM
Entrance of Sierra Vista Retirement Community with a vehicle Exterior view of a residential-style facility entrance Aerial view of the Sierra Vista Retirement Community facility at sunset Exterior view of the Sierra Vista Retirement Community

Sierra Vista Retirement Community

Assisted Living, Home Care, Memory Care & Palliative Care · Santa Fe, NM
402 Rodeo Rd, Santa Fe, NM 87505 View map
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Overview of Sierra Vista Retirement Community

Sierra Vista Retirement Community provides assisted living, home care, memory care, and palliative care in Santa Fe, NM. Assisted living includes help with daily tasks, home care provides support in a person’s home, memory care offers supervision in a secured setting, and palliative care focuses on comfort and symptom relief. The community may be a good fit for someone living with Alzheimer’s disease or dementia who needs supervised memory care.

Opened in 1999, Sierra Vista Retirement Community has 24 beds, placing it in the smaller-community range where staff and residents can get to know each other. Private rooms suit residents who want an individual living space, while companion rooms suit someone who prefers to share with another person. Caroline Andrade serves as administrator, and Vista Living Communities operates the community; pets are allowed.

A landscaped courtyard, greenhouse, and other outdoor areas give residents places to spend time outside. Scheduled transportation is available for medical and dental appointments, while home-cooked meals can be tailored to dietary needs and special diets. Medication management, counseling, and memory care programs are also available to support daily routines and the community’s care offerings.

Facility Direct Line (505) 986-9696
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 24 Rank #49 / 92Bed count — State benchmarked This assisted living community is ranked 49th out of 92 assisted living communities we track in New Mexico for bed count. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #9 / 32Years in operation — State benchmarked This assisted living community is ranked 9th out of 32 assisted living communities we track in New Mexico for years in operation. Shows how long this facility has been in operation compared to other New Mexico facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
29 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #79 / 100Walk Score — State benchmarked This assisted living community is ranked 79th out of 100 assisted living communities we track in New Mexico for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Mexico facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
17 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #1 / 67Occupancy rate — State benchmarked This assisted living community is ranked 1st out of 67 assisted living communities we track in New Mexico for occupancy. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
100% This home is often near full

Based on 24 residents and 24 beds. Source: state inspection report (Jan 2025)

Higher than the New Mexico average: 81.6%
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeAssisted Living Facility
CountySanta Fe

Ownership & Operating Entity

Sierra Vista Retirement Community is legally operated by Vista Living Communities, and administered by Caroline Andrade.

Leadership

ContactCaroline Andrade (per state records, record updated Sep 2026)

Staffing & Medical

1 service
Staff-to-Resident Ratio: 6:1

Additional Services

3 services
Nutritious Home-Cooked Meals
Counseling
TransportationListed as: Scheduled transportation

Contact Information

Email carol@vistaliving.com
Fax(505) 982-5872

Additional Policies & Features

Pets Allowed
HousekeepingYes

Room Accommodations

Room Types
Private Room Semi-Private / Shared Room

Contact Sierra Vista Retirement Community

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2007 · 19 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 28 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2007 vs. New Mexico state average
Overall vs. NM average 1 Worse Metrics worse than New Mexico average:
• Total deficiencies (17% above) 1 Better Metrics better than New Mexico average:
• Deficiencies per inspection (8% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility NM Average vs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 28 24.0 This facility has 17% more total deficiencies than a typical New Mexico assisted living residence (28 vs. NM avg 24).↑ 17% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.3 2.5 This facility has 8% fewer deficiencies per inspection than a typical New Mexico assisted living residence (2.3 vs. NM avg 2.5).↓ 8% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility NM Average vs. NM Avg
Total inspections Info Combined count of all inspections conducted at this facility. 12 12.0 This facility has total inspections in line with the New Mexico average (12 vs. NM avg 12).— At avg
Show Inspection Reports

Places of interest near Sierra Vista Retirement Community

Address 3.6 miles from city center Info Estimated distance in miles from Santa Fe's city center to Sierra Vista Retirement Community's address, calculated via Google Maps.

Calculate Travel Distance to Sierra Vista Retirement Community

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Address

Compare Assisted Living around Santa Fe

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
MorningStar Assisted Living & Memory Care of Santa Fe
AL
IL
MC
RC
 Santa Fe
103
Facility 103
NM AVG 48
Rank #11 / 92
Yes
65
Facility 65
NM AVG 40
Rank #17 / 100
Studio / 1 Bed / 2 Bed
88.3%
Facility 88.3%
NM AVG 81.6%
Rank #27 / 67
A+ Ashley J. Martinez Pacheco Senior Care LLC 12
4
Facility 4
NM AVG 3
Rank #44 / 74
5
Facility 5
NM AVG 4.7
Rank #48 / 74
22
Facility 22
NM AVG 24
Rank #47 / 74
1.8
Facility 1.8
NM AVG 2.0
Rank #32 / 74
Sierra Vista Retirement Community
AL
HC
MC
PC
 Santa Fe
24
Facility 24
NM AVG 48
Rank #49 / 92
Yes
17
Facility 17
NM AVG 40
Rank #79 / 100
-
100.0%
Facility 100.0%
NM AVG 81.6%
Rank #1 / 67
A+ Caroline Andrade Vista Living Communities 12
2
Facility 2
NM AVG 3
Rank #27 / 74
5
Facility 5
NM AVG 4.7
Rank #48 / 74
28
Facility 28
NM AVG 24
Rank #51 / 74
2.3
Facility 2.3
NM AVG 2.0
Rank #41 / 74
Kingston Residences of Santa Fe
AL
IL
MC
RC
 Santa Fe
105
Facility 105
NM AVG 48
Rank #9 / 92
Yes
34
Facility 34
NM AVG 40
Rank #57 / 100
Studio / 1 Bed / 2 Bed
97.1%
Facility 97.1%
NM AVG 81.6%
Rank #16 / 67
A+ Sandria Allen Kingston Healthcare Company 35
15
Facility 15
NM AVG 3
Rank #74 / 74
18
Facility 18
NM AVG 4.7
Rank #73 / 74
104
Facility 104
NM AVG 24
Rank #74 / 74
3.0
Facility 3.0
NM AVG 2.0
Rank #50 / 74
Brookdale Santa Fe
AL
CCRC
IL
MC
NH
SNF
 Santa Fe
76
Facility 76
NM AVG 48
Rank #25 / 92
Yes
76
Facility 76
NM AVG 40
Rank #9 / 100
Studio / 1 Bed / 2 Bed
52.6%
Facility 52.6%
NM AVG 81.6%
Rank #62 / 67
A+ Pamela C. Plaza - 20
6
Facility 6
NM AVG 3
Rank #61 / 74
7
Facility 7
NM AVG 4.7
Rank #57 / 74
44
Facility 44
NM AVG 24
Rank #61 / 74
2.2
Facility 2.2
NM AVG 2.0
Rank #40 / 74
Las Soleras Senior Living
AL
IL
 Santa Fe
86
Facility 86
NM AVG 48
Rank #18 / 92
Yes
4
Facility 4
NM AVG 40
Rank #96 / 100
- - - Robbi Jennings Santa Fe Operator, LLC 1
1
Facility 1
NM AVG 3
Rank #12 / 74
1
Facility 1
NM AVG 4.7
Rank #2 / 74
2
Facility 2
NM AVG 24
Rank #4 / 74
2.0
Facility 2.0
NM AVG 2.0
Rank #36 / 74

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NM assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial assistance

Programs that may help with care and living costs in New Mexico

Sierra Vista Retirement Community is in Santa Fe, New Mexico. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

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Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Aid and Attendance (A&A) and Housebound Benefits

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
Asset limit
VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.

Eligibility

General
Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
NM specifics
Federal VA pension rules apply nationwide.

What it provides

  • Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
In-home & community support

Turquoise Care Community Benefit

Turquoise Care Community Benefit

Eligibility

General
Medicaid members who qualify for nursing-facility services may receive Community Benefit services to remain at home, subject to eligibility and assessment.
NM specifics
Turquoise Care replaced Centennial Care on July 1, 2024; Community Benefit is provided through the Medicaid managed-care program.

What it provides

  • Medicaid in-home care services for members who qualify for nursing-facility services but choose to remain at home.
Caregiver support

National Family Caregiver Support Program

National Family Caregiver Support Program

Who it is for
Family or informal caregivers of an older adult

Eligibility

General
Family caregivers of older adults receive support through the New Mexico aging network.

What it provides

  • Respite care; caregiver training; information and referral assistance; and counseling.
In-home & community support

Older Americans Act (OAA) Services

Older Americans Act (OAA) Services

Who it is for
Adults 60+ looking for meals, in-home help or other local aging services
Income limit
No financial eligibility test for Older Americans Act Title III services.
Asset limit
No asset limit for Older Americans Act Title III services.

Eligibility

General
Adults age 60+ seeking Older Americans Act Title III services through the local Area Agency on Aging.

What it provides

  • Older Americans Act Title III services include nutrition; health promotion and caregiver support.
Medicare costs

Medicare Savings Program (MSP)

Medicare Savings Program (MSP)

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
NM specifics
QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.

What it provides

  • QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Who it is for
Income-eligible households responsible for home heating or energy costs

Eligibility

General
Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.

What it provides

  • Assistance with eligible home energy costs through the state LIHEAP program.
Homeowner tax relief

Property Tax Rebate for Seniors

Property Tax Rebate for Seniors

Eligibility

General
New Mexico provides a Property Tax Rebate for Persons 65 or Older; eligible low-income renters can qualify as well as homeowners. Filing and income calculations follow the applicable PIT-RC instructions.
NM specifics
Claim through the applicable PIT-RC schedule. Refund claims are generally permitted within three years from the end of the calendar year in which the tax was due; use the eligibility rules for the claimed tax year.

What it provides

  • Property-tax rebate claimed through the New Mexico personal income-tax return; qualifying renters may also claim it.
Know before you visit

Frequently Asked Questions about Sierra Vista Retirement Community

Quick answers from public records and the community's own listing.
01 Who is the owner of Sierra Vista Retirement Community?
Sierra Vista Retirement Community is legally operated by Vista Living Communities, and administered by Caroline Andrade.
02 Is Sierra Vista Retirement Community in a walkable area?
Sierra Vista Retirement Community has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the occupancy rate at Sierra Vista Retirement Community?
Sierra Vista Retirement Community's occupancy is 100%.
04 How long has Sierra Vista Retirement Community been in business?
Sierra Vista Retirement Community has been operating for approximately 29 years, based on available licensing and registration records.
05 Are pets allowed at Sierra Vista Retirement Community?
Yes, Sierra Vista Retirement Community allows residents to bring their pets.
06 What is the best email address for Sierra Vista Retirement Community?
The team at Sierra Vista Retirement Community can be reached at carol@vistaliving.com.
07 Who is the administrator of Sierra Vista Retirement Community?
Caroline Andrade is the administrator of Sierra Vista Retirement Community.
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