Sierra Vista Retirement Community
Assisted Living, Home Care, Memory Care & Palliative Care · Santa Fe, NM

Sierra Vista Retirement Community

Assisted Living, Home Care, Memory Care & Palliative Care · Santa Fe, NM

Overview of Sierra Vista Retirement Community

Twenty-nine years in operation, 24 beds, 100% occupied. Sierra Vista Retirement Community on Rodeo Road in Santa Fe has a track record and a waitlist-level demand signal built into those numbers. Vista Living Communities operates the facility; Caroline Andrade is the administrator. The staff-to-resident ratio is 6:1, a figure that carries particular weight at a community this size.

Care covers both memory care and assisted living. Nursing services run around the clock. The program roster includes dedicated Memory Care Homes and Counseling, alongside scheduled transportation, medication management, and housekeeping.

Meals are home-cooked and adapted to individual dietary needs. Rooms are available in private and companion configurations.

State inspections have tended to focus on care planning and documentation and resident rights and protections. Sierra Vista is licensed as an Assisted Living Facility under New Mexico’s state framework, not CMS-certified, meaning Medicare and Medicaid in the skilled nursing sense don’t apply here.

Walk Score 17 is deeply car-dependent. The Rodeo Road address sits 4.7 miles from Santa Fe’s center, and virtually all errands require a vehicle.

A fully occupied, long-running memory care and assisted living community under Vista Living Communities, Sierra Vista is a small, high-ratio facility that has held its occupancy through nearly three decades in Santa Fe.

(505) 986-9696
Bed community size
24-bed community Rank #104 / 148Bed count — State benchmarkedThis home is ranked 104th out of 148 homes in New Mexico. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 17 / 100 Rank #159 / 208Walk Score — State benchmarkedThis home is ranked 159th out of 208 homes in New Mexico. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New Mexico facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
100%
Rank #1 / 119Occupancy rate — State benchmarkedThis home is ranked 1st out of 119 homes in New Mexico. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 119. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the New Mexico average: 78.9%
Occupied beds
24 / 24
Average occupied beds in New Mexico homes 82 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationOctober 31, 2026
CountySanta Fe

Ownership & Operating Entity

Sierra Vista Retirement Community is legally operated by Vista Living Communities, and administrated by Caroline Andrade.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCaroline Andrade

Staffing & Medical

3 services
Nursing Services
24-Hour Staffing
Staff-to-Resident Ratio: 6:1

Contact Information

Fax(505) 982-5872

Additional Policies & Features

Pets Allowed
HousekeepingYes

Amenities & Lifestyle

Private And Companion Rooms
Nutritious Home-Cooked Meals
Scheduled Transportation
Medication Management
ActivitiesEngaging activities and social programs that foster connection.
Specific ProgramsMemory Care Homes, Counseling

Dining & Nutrition

Food DescriptionNutritious, home-cooked meals tailored to dietary needs.

Contact Sierra Vista Retirement Community

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2007 · 19 years of data 28 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2007 vs. New Mexico state average
Overall vs. NM average 0 Worse No metrics in this bucket. 2 Better Metrics better than New Mexico average:
• Total deficiencies (7% below)
• Deficiencies per year (6% below)
Latest Inspection January 27, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2830 This facility has 7% fewer total deficiencies than a typical New Mexico assisted living residence (28 vs. NM avg 30).↓ 7% better
Deficiencies per year Info Average deficiencies per year since 2007. 1.51.6 This facility has 6% fewer deficiencies per year than a typical New Mexico assisted living residence (1.5 vs. NM avg 1.6).↓ 6% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on January 27, 2025, cited four deficiencies related to admissions, resident evaluations, and individual service plans.
  • The August 24, 2023 inspection found five deficiencies including staff abuse registry clearance, pet vaccination records, and fire safety inspections.
  • The facility had repeated failures over the years to maintain fire safety inspections, hot water temperature control, and staff training requirements.

Places of interest near Sierra Vista Retirement Community

Address 4.7 miles from city center Info Estimated distance in miles from Santa Fe's city center to Sierra Vista Retirement Community's address, calculated via Google Maps. — 1.06 miles to nearest hospital (Hire Bio Med)

Calculate Travel Distance to Sierra Vista Retirement Community

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Address

Financial Assistance for
Assisted Living in New Mexico

Sierra Vista Retirement Community is located in Santa Fe, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.

Get Financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Compare Assisted Living around Santa Fe

The information below is reported by the New Mexico Department of Health, Division of Health Improvement.

Kingston Residences of Santa Fe
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Santa Fe (Legacy Court)
105
Facility 105
NM AVG 69
Rank #32 / 148
Yes
34
Facility 34
NM AVG 43
Rank #127 / 208
Studio / 1 Bed / 2 Bed
97.1%
Facility 97.1%
NM AVG 78.5%
Rank #20 / 115
A+Sandria AllenKingston Healthcare Company35
16
Facility 16
NM AVG 3.8
Rank #113 / 114
18
Facility 18
NM AVG 6.1
Rank #111 / 114
112
Facility 112
NM AVG 30
Rank #112 / 114
3.2
Facility 3.2
NM AVG 2.5
Rank #60 / 114
MorningStar Assisted Living & Memory Care of Santa Fe
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Santa Fe (South Pacheco Street)
103
Facility 103
NM AVG 69
Rank #36 / 148
No
65
Facility 65
NM AVG 43
Rank #53 / 208
-
88.3%
Facility 88.3%
NM AVG 78.5%
Rank #42 / 115
A+Ashley J. MartinezPacheco Senior Care LLC12
4
Facility 4
NM AVG 3.8
Rank #58 / 114
5
Facility 5
NM AVG 6.1
Rank #54 / 114
22
Facility 22
NM AVG 30
Rank #49 / 114
1.8
Facility 1.8
NM AVG 2.5
Rank #31 / 114
Brookdale Santa Fe
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Santa Fe (Alta Vista Street)
76
Facility 76
NM AVG 69
Rank #62 / 148
Yes
76
Facility 76
NM AVG 43
Rank #24 / 208
-
52.6%
Facility 52.6%
NM AVG 78.5%
Rank #100 / 115
A+Pamela C. Plaza-20
6
Facility 6
NM AVG 3.8
Rank #90 / 114
7
Facility 7
NM AVG 6.1
Rank #70 / 114
44
Facility 44
NM AVG 30
Rank #79 / 114
2.2
Facility 2.2
NM AVG 2.5
Rank #40 / 114
The Montecito Santa Fé
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Santa Fe (Rodeo Road)
52
Facility 52
NM AVG 69
Rank #80 / 148
No
26
Facility 26
NM AVG 43
Rank #141 / 208
-
67.3%
Facility 67.3%
NM AVG 78.5%
Rank #93 / 115
-Mr Edgar OrtizLifehouse Santa Fe Operations, LLC19
4
Facility 4
NM AVG 3.8
Rank #58 / 114
11
Facility 11
NM AVG 6.1
Rank #100 / 114
58
Facility 58
NM AVG 30
Rank #90 / 114
3.1
Facility 3.1
NM AVG 2.5
Rank #58 / 114
Sierra Vista Retirement Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

PC

Palliative Care

Santa Fe
24
Facility 24
NM AVG 69
Rank #104 / 148
No
17
Facility 17
NM AVG 43
Rank #159 / 208
-
100.0%
Facility 100.0%
NM AVG 78.5%
Rank #1 / 115
A+Caroline AndradeVista Living Communities12
2
Facility 2
NM AVG 3.8
Rank #33 / 114
5
Facility 5
NM AVG 6.1
Rank #54 / 114
28
Facility 28
NM AVG 30
Rank #55 / 114
2.3
Facility 2.3
NM AVG 2.5
Rank #41 / 114

Frequently Asked Questions about Sierra Vista Retirement Community

Who is the owner of Sierra Vista Retirement Community?

The legal owner and operator of Sierra Vista Retirement Community is Vista Living Communities.

Is Sierra Vista Retirement Community in a walkable area?

Sierra Vista Retirement Community has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Sierra Vista Retirement Community's license expire?

According to NM state health department records, Sierra Vista Retirement Community's license expires on October 31, 2026.

What is the occupancy rate at Sierra Vista Retirement Community?

Sierra Vista Retirement Community's occupancy is 100%.

What is the best email address for Sierra Vista Retirement Community?

The team at Sierra Vista Retirement Community can be reached at [email protected].

Who is the administrator of Sierra Vista Retirement Community?

Caroline Andrade is the administrator of Sierra Vista Retirement Community.

How many beds does Sierra Vista Retirement Community have?

Sierra Vista Retirement Community has 24 beds.

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