El Castillo
Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Nursing Care · Santa Fe, NM

El Castillo

Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Nursing Care · Santa Fe, NM

Overview of El Castillo

El Castillo is a senior living community in the heart of Santa Fe, New Mexico, at 250 East Alameda Street, roughly a third of a mile from the city center. It offers a full continuum of care under one name, with independent living, assisted living, memory care, and nursing care, so residents can move between levels of support as their needs change without leaving a familiar place. That range makes it worth considering for couples or individuals who want stability over the long term rather than a setting geared to a single stage of care.

The community occupies a two-story building and offers one-bedroom and two-bedroom housing options, and it welcomes residents who want to bring a pet. Daily life is built around a maintenance-free lifestyle, with scheduled housekeeping, on-site maintenance, and scheduled transportation handling the routine work of running a household. An emergency call system and clinical services support residents day to day, while a fitness center, social activities, and recreational programs give them ways to stay active and connected.

Dining is part of the daily rhythm here, with meals served each day, and the community frames its approach around holistic wellness in a nurturing setting. The neighborhood itself is very walkable, scoring 82 out of 100, which means many everyday errands can be handled on foot and visiting family will find the surrounding area easy to navigate. Its position close to central Santa Fe adds to that convenience for residents and guests alike.

By The Numbers

Community insights.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #1 / 100Walk Score — State benchmarked This assisted living community is ranked 1st out of 100 assisted living communities we track in New Mexico for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Mexico facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
82 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A Not Accredited
How BBB ratings work

About This Community

Ownership & Operating Entity

Profit StatusNonprofit

Additional Services

5 services
HousekeepingListed as: Scheduled housekeeping and flat laundry (sheets and towels)
Laundry & Linen
MaintenanceListed as: Interior and exterior maintenance
TransportationListed as: Scheduled transportation for medical appointments, religious services, banking, shopping and cultural events
Emergency Call System

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Beauty Salon
Library
Swimming Pool
Fitness Center
Walking Paths
Dog Park
Café
Cable Tv
Personal Parking Space
Carry-Out Deli
High-Speed Internet & Cable
Activities
Exercise Classes
Mat and Chair Yoga
Water Aerobics
Movie Night
Card Games
Live Music
  • Twice-weekly strength, balance, and flexibility sessions

Dining & Nutrition

InfoSourced directly from the team at El Castillo.
  • Bistro / café on site.

Room Accommodations

Building Type2-story
Studio
Apartment 560–1,306 sq ft

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Places of interest near El Castillo

Address 0.3 miles from city center Info Estimated distance in miles from Santa Fe's city center to El Castillo's address, calculated via Google Maps.

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Compare Assisted Living around Santa Fe

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
MorningStar Assisted Living & Memory Care of Santa Fe
AL
IL
MC
RC
Santa Fe
103
Facility 103
NM AVG 48
Rank #11 / 92
Yes
65
Facility 65
NM AVG 40
Rank #17 / 100
Studio / 1 Bed / 2 Bed
88.3%
Facility 88.3%
NM AVG 81.6%
Rank #27 / 67
A+Ashley J. MartinezPacheco Senior Care LLC12
4
Facility 4
NM AVG 3
Rank #44 / 74
5
Facility 5
NM AVG 4.7
Rank #48 / 74
22
Facility 22
NM AVG 24
Rank #47 / 74
1.8
Facility 1.8
NM AVG 2.0
Rank #32 / 74
Sierra Vista Retirement Community
AL
HC
MC
PC
Santa Fe
24
Facility 24
NM AVG 48
Rank #49 / 92
Yes
17
Facility 17
NM AVG 40
Rank #79 / 100
-
100.0%
Facility 100.0%
NM AVG 81.6%
Rank #1 / 67
A+Caroline AndradeVista Living Communities12
2
Facility 2
NM AVG 3
Rank #27 / 74
5
Facility 5
NM AVG 4.7
Rank #48 / 74
28
Facility 28
NM AVG 24
Rank #51 / 74
2.3
Facility 2.3
NM AVG 2.0
Rank #41 / 74
Kingston Residences of Santa Fe
AL
IL
MC
RC
Santa Fe
105
Facility 105
NM AVG 48
Rank #9 / 92
Yes
34
Facility 34
NM AVG 40
Rank #57 / 100
Studio / 1 Bed / 2 Bed
97.1%
Facility 97.1%
NM AVG 81.6%
Rank #16 / 67
A+Sandria AllenKingston Healthcare Company35
15
Facility 15
NM AVG 3
Rank #74 / 74
18
Facility 18
NM AVG 4.7
Rank #73 / 74
104
Facility 104
NM AVG 24
Rank #74 / 74
3.0
Facility 3.0
NM AVG 2.0
Rank #50 / 74
Brookdale Santa Fe
AL
CCRC
IL
MC
NH
SNF
Santa Fe
76
Facility 76
NM AVG 48
Rank #25 / 92
Yes
76
Facility 76
NM AVG 40
Rank #9 / 100
Studio / 1 Bed / 2 Bed
52.6%
Facility 52.6%
NM AVG 81.6%
Rank #62 / 67
A+Pamela C. Plaza-20
6
Facility 6
NM AVG 3
Rank #61 / 74
7
Facility 7
NM AVG 4.7
Rank #57 / 74
44
Facility 44
NM AVG 24
Rank #61 / 74
2.2
Facility 2.2
NM AVG 2.0
Rank #40 / 74
El Castillo
AL
CCRC
IL
MC
NH
Santa Fe-Yes
82
Facility 82
NM AVG 40
Rank #1 / 100
1 Bed / 2 Bed-A-------

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NM assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in New Mexico

El Castillo is in Santa Fe, New Mexico. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

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Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Aid and Attendance (A&A) and Housebound Benefits

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
Asset limit
VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.

Eligibility

General
Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
NM specifics
Federal VA pension rules apply nationwide.

What it provides

  • Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
In-home & community support

Turquoise Care Community Benefit

Turquoise Care Community Benefit

Eligibility

General
Medicaid members who qualify for nursing-facility services may receive Community Benefit services to remain at home, subject to eligibility and assessment.
NM specifics
Turquoise Care replaced Centennial Care on July 1, 2024; Community Benefit is provided through the Medicaid managed-care program.

What it provides

  • Medicaid in-home care services for members who qualify for nursing-facility services but choose to remain at home.
Caregiver support

National Family Caregiver Support Program

National Family Caregiver Support Program

Who it is for
Family or informal caregivers of an older adult

Eligibility

General
Family caregivers of older adults receive support through the New Mexico aging network.

What it provides

  • Respite care; caregiver training; information and referral assistance; and counseling.
In-home & community support

Older Americans Act (OAA) Services

Older Americans Act (OAA) Services

Who it is for
Adults 60+ looking for meals, in-home help or other local aging services
Income limit
No financial eligibility test for Older Americans Act Title III services.
Asset limit
No asset limit for Older Americans Act Title III services.

Eligibility

General
Adults age 60+ seeking Older Americans Act Title III services through the local Area Agency on Aging.

What it provides

  • Older Americans Act Title III services include nutrition; health promotion and caregiver support.
Medicare costs

Medicare Savings Program (MSP)

Medicare Savings Program (MSP)

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
NM specifics
QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.

What it provides

  • QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Who it is for
Income-eligible households responsible for home heating or energy costs

Eligibility

General
Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.

What it provides

  • Assistance with eligible home energy costs through the state LIHEAP program.
Homeowner tax relief

Property Tax Rebate for Seniors

Property Tax Rebate for Seniors

Eligibility

General
New Mexico provides a Property Tax Rebate for Persons 65 or Older; eligible low-income renters can qualify as well as homeowners. Filing and income calculations follow the applicable PIT-RC instructions.
NM specifics
Claim through the applicable PIT-RC schedule. Refund claims are generally permitted within three years from the end of the calendar year in which the tax was due; use the eligibility rules for the claimed tax year.

What it provides

  • Property-tax rebate claimed through the New Mexico personal income-tax return; qualifying renters may also claim it.
Know before you visit

Frequently Asked Questions about El Castillo

Quick answers from public records and the community's own listing.
01 Is El Castillo in a walkable area?
El Castillo has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
02 Are pets allowed at El Castillo?
Yes, El Castillo allows residents to bring their pets.
03 What is the best email address for El Castillo?
The team at El Castillo can be reached at humanresources@elcnm.com.
04 Does El Castillo operate as a for-profit or non-profit?
El Castillo is registered as a non-profit in NM.
05 Are there photos of El Castillo?
Yes — there are 4 photos of El Castillo in the photo gallery on this page.
06 What levels of care does El Castillo provide?
El Castillo offers Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Nursing Care.
07 What is the address of El Castillo?
El Castillo is located at 250 E Alameda St, Santa Fe, NM 87501.