Show Inspection Reports
Total health inspections
3
California average 12.5
Last Health inspection on Jun 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
San Francisco Towers
Assisted Living Home
San Francisco Towers
Assisted Living Home
San Francisco Towers is a vibrant and trusted community in the heart of San Francisco, emphasizing the importance of togetherness and support. The community’s mission is to provide a welcoming environment where residents thrive, even during challenging times, through the care of dedicated staff and virtual events that foster connection. Rooted in values of community and resilience, San Francisco Towers is committed to creating a supportive living experience for all.
The community offers a range of amenities and facilities designed to enhance residents’ lives. Nestled in Pacific Heights, near Nob Hill and Fillmore Street, the prime location allows residents to explore the best of San Francisco. Engaging events, from classes and concerts to wellness programs, contribute to a dynamic calendar of activities. San Francisco Towers provides a variety of amenities, including an indoor swimming pool, a cozy library, and a rooftop garden, creating an environment where residents can relax and live their best lives. Additionally, the community’s comprehensive services, spanning healthcare, dining, and wellness, ensure residents have the support they need at every stage, fostering positive aging and overall well-being.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
350
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
73%
Residents per day (avg)
16
Occupancy rate
73%
Residents per day (avg)
16
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
75% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
25% of new residents, often for short stays.
Typical stay
10 - 11 months
Finances and operations
Voluntary non-profit home
Other
Home revenue
$44.9M
Surplus of revenue
$6.3M
Voluntary non-profit home
Other
Home revenue
$44,861,520.00
Surplus of revenue
$6,337,599.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$28.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$38.5M
350-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 99 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Occupancy Rate
91%
Occupied Beds
319 of 350
Percentage of available beds currently in use by residents.
License Status
LICENSEDFacility Type
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
License Date
October 31, 1997
Additional licensing details
CMS Certification Number:
555728
County:
SAN FRANCISCO
Ownership & operating entity
San Francisco Towers is legally operated by FRONT PORCH COMMUNITIES AND SERVICES.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
9 visits
Breakdown by visit type
5 total complaint visits
4 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
4 complaint investigations
Investigations can have many visits.
4 official inspections
0 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
0 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
Date:October 20, 2025
Type:Annual Inspection
3 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for San Francisco Towers
Most inspections found no deficiencies, with the facility generally maintaining compliance with safety, infection control, and medication management standards. The most recent report from October 20, 2025, was perfect with no deficiencies cited. Earlier, on October 17, 2024, a few minor technical issues were noted involving outdated physician reports, staff first aid certifications, and medication reconciliation in the memory care unit, but these were isolated and not severe. Several complaint investigations over the years were unsubstantiated, including allegations about medication errors, supervision, and resident assessments. Overall, the facility appears to have improved since those minor findings, with recent inspections showing no deficiencies.
Compare Assisted Living around San Francisco
The information below is reported by the California Department of Social Services and Department of Public Health.
Coterie Cathedral Hill
-7%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
San Francisco (Cathedral Hill)
260
No
A+
99
VAN NESS OPCO TENANT LLC; ATRIA MANAGEMENT COMPANY
78.8%
-
-
-
-
-
-
-
-7%Studio / 1 Bed / 2 Bed
San Francisco Towers
+46%
+51%
+8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
San Francisco (Cathedral Hill)
39
No
-
99
BANNER, RYAN
91.1%
$6,626,850.00
$9,648,810.00
145.6%
15.80
6.3932
10
+46%+51%+8%1 Bed / 2 Bed
Merced Hampshire
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
CA 94110 (Mission District)
33
No
-
94
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms
Merced Residential Care III
+18%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
CA 94112 (Oceanview)
14
No
-
82
HAFCO, INC.
100.0%
-
-
-
-
-
-
-
+18%Studio
Merced Residential Care II
-21%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
San Francisco (Oceanview)
6
No
-
82
HAFCO, INC.
66.7%
-
-
-
-
-
-
-
-21%Studio
Coterie Cathedral Hill
Type of care:
AL
IL
MC
Community:
San Francisco (Cathedral Hill)
Bed Count:
260
Pets Allowed:
No
Operator:
VAN NESS OPCO TENANT LLC; ATRIA MANAGEMENT COMPANY
Occupancy:
78.8%
Occupancy vs State Avg:
-7%
-7%
Bed Options:
Studio / 1 Bed / 2 Bed
San Francisco Towers
Type of care:
SNF
AL
IL
MC
Community:
San Francisco (Cathedral Hill)
Bed Count:
39
Pets Allowed:
No
Operator:
BANNER, RYAN
CCN:
555728
Occupancy:
91.1%
Home Revenue:
$6,626,850.00
Payroll Costs:
$9,648,810.00
Payroll %:
145.6%
Avg Residents/Day:
15.80
Overall Rating:
Adj Nurse Hours:
6.3932
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
+46%
+46%
Staffing vs State Avg:
+51%
+51%
Occupancy vs State Avg:
+8%
+8%
Bed Options:
1 Bed / 2 Bed
Merced Residential Care III
Type of care:
AL
MC
Community:
CA 94112 (Oceanview)
Bed Count:
14
Pets Allowed:
No
Operator:
HAFCO, INC.
Occupancy:
100.0%
Occupancy vs State Avg:
+18%
+18%
Bed Options:
Studio
Merced Residential Care II
Type of care:
AL
MC
Community:
San Francisco (Oceanview)
Bed Count:
6
Pets Allowed:
No
Operator:
HAFCO, INC.
Occupancy:
66.7%
Occupancy vs State Avg:
-21%
-21%
Bed Options:
Studio
San Francisco Towers Home Overview
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Places of interest near San Francisco Towers
1.7 miles from city center — 0.52 miles to nearest hospital (Stroke Care Center: California Pacific Medical Center: Pacific Campus)
1661 Pine St, San Francisco, CA 94109
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
48
Total Staff
31
Employees
17
Contractors
12,186
Total Hours (Quarter)
18
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 8 | No |
| Licensed Practical Nurse | 3 | 8 | No |
| Certified Nursing Assistant | 16 | 8 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.1hs shift avg
Nursing Staff ⓘ
27 staff
8hs shift avg
Physicians & Practitioners ⓘ
2 staff
7.9hs shift avg
Therapy Services ⓘ
13 staff
5.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
1.4hs shift avg
Dietary Services ⓘ
2 staff
7.8hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
11.2%
of total hours from contractors
1,363 contractor hours this quarter
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 3
Qualified Social Worker: 1
Certified Nursing Assistant: 2
Occupational Therapy Aide: 1
Medical Director: 1
Speech Language Pathologist: 2
Occupational Therapy Assistant: 4
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 14 | 2 | 16 | 4,937 | 91 | 100% | 8 |
| Registered Nurse | 6 | 0 | 6 | 2,110 | 91 | 100% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 939 | 87 | 96% | 7.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 572 | 73 | 80% | 7.8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 489 | 61 | 67% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 474 | 61 | 67% | 7.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 472 | 59 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Licensed Practical Nurse | 3 | 0 | 3 | 377 | 44 | 48% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 314 | 56 | 62% | 4.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 297 | 61 | 67% | 4.8 |
| Speech Language Pathologist | 0 | 2 | 2 | 120 | 46 | 51% | 2.6 |
| Qualified Social Worker | 0 | 1 | 1 | 61 | 45 | 49% | 1.4 |
| Medical Director | 0 | 1 | 1 | 38 | 13 | 14% | 2.9 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 28 | 5 | 5% | 4.7 |
Health Inspection History
Inspections
Total health citations
10
Citations per inspection
3.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Jun 07, 2024
Corrected
Pharmacy moderate citation
Jun 07, 2024
Corrected
Pharmacy moderate citation
Jun 07, 2024
Corrected
Infection Control moderate citation
Mar 16, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: Front Porch Communities and Services
Resident Census by Payment Source
21
Total Residents
Medicare
5
(23.8%)
ⓘ
Private Pay/Other
16
(76.2%)
ⓘ
Programs & Services
CCRC
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
16% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.9
13% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
70% better than California averageCalifornia average: 11.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
45% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
In line with California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.6%
Percent of long-stay residents with a urinary tract infection
2.6%
106% worse than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.3%
Percent of long-stay residents who lose too much weight
14.3%
239% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.0%
Percent of long-stay residents who have depressive symptoms
3.0%
55% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.7%
Percent of long-stay residents who received an antipsychotic medication
7.7%
24% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
6% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for San Francisco Towers based on CMS SNF Cost Reports.
Occupancy Rate
73.0%
↑ 17.4pp vs 2023
Net Income
$6,337,599
↑ ~$4.5M vs 2023
Total Payroll
$10,892,682
↓ ~$962K vs 2023
Profit Margin
95.6%
↑ 57.4pp vs 2023
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