St. Joseph of the Pines, a CCRC
Independent Living & Nursing Home · Southern Pines, NC
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

St. Joseph of the Pines, a CCRC

Independent Living & Nursing Home · Southern Pines, NC
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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St. Joseph of the Pines, a CCRC accepts Medicare and private pay.

Overview of St. Joseph of the Pines, a Ccrc

St. Joseph of the Pines by the Trinity Health community delivers quality service thoughtfully designed to offer both convenience and comfort in one setting. The continuing care retirement home specializes in independent living assisted living, and nursing care services. Reflected on their recognition by the U.S. News and World Report as the Best Nursing Homes for short-term rehabilitation, one can understand the home’s value. St. Joseph of the Pines continuously improves the lives of its residents by creating a cozy environment where an abundance of opportunities is available. 

The lifestyle at St. Joseph’s practices a personalized care approach anchored by the trusted bond between residents and staff; personal care services include ADLs, 24-hour care and nursing, medication administration, engaging programs, and on-site therapy services– speech, physical, and occupational. 

(910) 246-1023

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 34.7% Above NC avg. ▲ 34.7% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 17.6% Above NC avg. ▲ 17.6% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 20.5% Above NC avg. ▲ 20.5% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 12.4% Above NC avg. ▲ 12.4% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to North Carolina state averages

Total nursing care / resident Info This home is ranked 27th out of 90 homes in North Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 30m per day
Rank #27 / 90Nurse hours — State benchmarkedThis home is ranked 27th out of 90 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 90 North Carolina SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility North Carolina avg (4h 55m per day)
vs North Carolina avg
-8%
Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 58m per day

Types of Care at St. Joseph of the Pines, a CCRC

Independent Living Nursing Home

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Lower occupancy than the North Carolina average: 76.4%
Occupancy rate 40.2% Rank #215 / 264Occupancy rate — State benchmarkedThis home is ranked 215th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 52 days
Occupancy rate
40.2% Rank #215 / 264Occupancy rate — State benchmarkedThis home is ranked 215th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
52 days
Walk Score
Walk Score: 2 / 100 Rank #526 / 572Walk Score — State benchmarkedThis home is ranked 526th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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License Details

CMS Certification Number345044

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Phyllis Jones, Owner

Contact St. Joseph of the Pines, a CCRC

Health Inspection History

Inspections since 2023
Total health inspections 3

North Carolina average 4


Last Health inspection on Jul 2025

Total health citations
7 Rank #23 / 95Health citations — State benchmarkedThis home is ranked 23rd out of 95 homes in North Carolina. Shows this facility's total health deficiency citations benchmarked to the North Carolina State average, with a ranking across all 95 NC SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

North Carolina average 20.9

Citations per inspection
2.33 Rank #24 / 95Citations per inspection — State benchmarkedThis home is ranked 24th out of 95 homes in North Carolina. Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 95 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

North Carolina average 4.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 7 citations resulted from standard inspections; and 2 of 7 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than North Carolina average

North Carolina average: 1.3


Serious Health citations
0
100% better than North Carolina average

North Carolina average: 0.9

0 critical citations North Carolina average: 1.3

0 serious citations North Carolina average: 0.9

5 moderate citations North Carolina average: 17.1

2 minor citations North Carolina average: 1.6
Citations history (last 3 years)
Quality of Care moderate citation Jul 31, 2025
Corrected

Care Planning minor citation Jul 31, 2025
Corrected

Abuse/Neglect moderate citation Jul 11, 2024
Corrected

Nursing Services minor citation Jul 11, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 109
Employees 86
Contractors 23
Staff to resident ratio 1.68:1
7% worse than North Carolina average
North Carolina average ratio: 1.80:1 North Carolina average ratio: 1.80:1See full North Carolina ranking
Avg staff/day 43
Average shift 8.3 hours
0% compared with North Carolina average
North Carolina average: 8 hours North Carolina average shift: 8 hoursSee full North Carolina ranking
Total staff hours (quarter) 32,730

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 43
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

13.4%

4,393 contractor hours this quarter

Speech Language Pathologist: 7 Licensed Practical Nurse: 3 Physical Therapy Aide: 3 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Qualified Social Worker: 2 Registered Nurse: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4304313,92492100%9.3
Licensed Practical Nurse213246,81992100%9.3
Clinical Nurse Specialist5052,2486874%8
Registered Nurse8192,1698795%10.3
Speech Language Pathologist0771,8077480%5.2
Medication Aide/Technician4041,3398693%8
Other Dietary Services Staff2029016368%7.8
Physical Therapy Aide0336186571%5.1
Physical Therapy Assistant0335436368%6.3
Nurse Practitioner1015096470%7.9
Mental Health Service Worker1014485661%8
Administrator1014245358%8
Respiratory Therapy Technician0223788491%3
Qualified Social Worker0223766368%6
Occupational Therapy Aide0111772224%8
Occupational Therapy Assistant011524549%1.2
43 Certified Nursing Assistant
% of Days 100%
24 Licensed Practical Nurse
% of Days 100%
5 Clinical Nurse Specialist
% of Days 74%
9 Registered Nurse
% of Days 95%
7 Speech Language Pathologist
% of Days 80%
4 Medication Aide/Technician
% of Days 93%
2 Other Dietary Services Staff
% of Days 68%
3 Physical Therapy Aide
% of Days 71%
3 Physical Therapy Assistant
% of Days 68%
1 Nurse Practitioner
% of Days 70%
1 Mental Health Service Worker
% of Days 61%
1 Administrator
% of Days 58%
2 Respiratory Therapy Technician
% of Days 91%
2 Qualified Social Worker
% of Days 68%
1 Occupational Therapy Aide
% of Days 24%
1 Occupational Therapy Assistant
% of Days 49%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.3
45% better than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.1
17% better than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.0%
43% better than North Carolina average

North Carolina average: 17.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.2%
13% worse than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.2%
12% better than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.0%
52% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
51% better than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.9%
21% worse than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.3%
38% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than North Carolina average

North Carolina average: 94.1%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
24% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.1%
91% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.7%
26% better than North Carolina average

North Carolina average: 78.1%

Breakdown by payment type

Medicare

49% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

51% of new residents, often for short stays.

Typical stay 1 - 2 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 65
Medicare
25
38.5% of residents
Medicaid
15
23.1% of residents
Private pay or other
25
38.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$41.2M
Surplus of revenue
$1.3M
Voluntary non-profit community Operated by a church.
Home revenue
$41.2M Rank #9 / 97Revenue — State benchmarkedThis home is ranked 9th out of 97 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$1.3M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #13 / 97Payroll — State benchmarkedThis home is ranked 13th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$15.3M
37.1% of revenue Rank #82 / 97Payroll % — State benchmarkedThis home is ranked 82nd out of 97 homes in North Carolina. Shows payroll as a percentage of revenue versus the North Carolina average. Well-run North Carolina SNFs typically land around 49–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.6M
Total costs $39.9M

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Living Spaces & Floor Plans for St. Joseph of the Pines, a CCRC

St Joseph Of The Pines A Ccrc 3 2
St Joseph Of The Pines A 1
St Joseph Of The Pines A Ccrc 4
St Joseph Of The Pines A Ccrc 5
St Joseph Of The Pines A Ccrc 4 2

Places of interest near St. Joseph of the Pines, a CCRC

Address 37.8 miles from city center Info Estimated distance in miles from Southern Pines's city center to St. Joseph of the Pines, a CCRC's address, calculated via Google Maps. — 4.41 miles to nearest hospital (Spectrum Eye Center)

Calculate Travel Distance to St. Joseph of the Pines, a CCRC

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Financial Assistance for
Independent Living in North Carolina

St. Joseph of the Pines, a CCRC is located in Southern Pines, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about St. Joseph of the Pines, a CCRC

Is St. Joseph of the Pines, a CCRC in a walkable area?

St. Joseph of the Pines, a CCRC has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the phone number of St. Joseph of the Pines, a CCRC?

(910) 246-1023 will put you in contact with the team at St. Joseph of the Pines, a CCRC.

Is St. Joseph of the Pines, a CCRC Medicare or Medicaid certified?

Yes — St. Joseph of the Pines, a CCRC is a CMS-certified provider of Medicare and Medicaid.

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