Total health inspections
3
North Carolina average 4
Last Health inspection on Jul 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
St. Joseph of the Pines, a CCRC
Independent Living in Fayetteville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St. Joseph of the Pines, a CCRC
Independent Living in Fayetteville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St. Joseph of the Pines by the Trinity Health community delivers quality service thoughtfully designed to offer both convenience and comfort in one setting. The continuing care retirement home specializes in independent living assisted living, and nursing care services. Reflected on their recognition by the U.S. News and World Report as the Best Nursing Homes for short-term rehabilitation, one can understand the home’s value. St. Joseph of the Pines continuously improves the lives of its residents by creating a cozy environment where an abundance of opportunities is available.
The lifestyle at St. Joseph’s practices a personalized care approach anchored by the trusted bond between residents and staff; personal care services include ADLs, 24-hour care and nursing, medication administration, engaging programs, and on-site therapy services– speech, physical, and occupational.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 28th out of 76 homes in North Carolina.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 28th out of 76 homes in North Carolina.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 30m per day
vs North Carolina avg
-8%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
176
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
40.2%
Avg. Length of Stay
52 days
Occupancy rate
40.2%
Avg. Length of Stay
52 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
49% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
51% of new residents, often for short stays.
Typical stay
1 - 2 months
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$41.2M
Surplus of revenue
$1.3M
Voluntary non-profit community
Operated by a church.
Home revenue
$41.2M
Surplus of revenue
$1.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$39.9M
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number345044
Staffing
Key information about the people who lead and staff this community.
ContactMs. Phyllis Jones, Owner
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at St. Joseph of the Pines, a CCRC
Independent Living
Nursing Home
Health Inspection History
Inspections
Total health citations
7
North Carolina average 20.9
Citations per inspection
2.33
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 7 citations resulted from standard inspections; and 2 of 7 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 0.9
0 critical citations
0 serious citations
5 moderate citations
2 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 31, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 31, 2025
Corrected
Care Planning minor citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 31, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 31, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 11, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 11, 2024
Corrected
Nursing Services minor citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 11, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 11, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Fayetteville The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| St. Joseph of the Pines, a CCRC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Southern Pines | 176 | Yes | 2 | 40.2% | A+ | Private Rooms |
| Cambridge Village of Apex |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Apex | - | Yes | 36 | - | A+ | Private Rooms |
| The Carolina Highlands at Village Green |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Fayetteville (Terry Sanford) | - | No | 45 | - | - | Private Rooms |
Living Spaces & Floor Plans
St Joseph Of The Pines A Ccrc 3 2
St Joseph Of The Pines A 1
St Joseph Of The Pines A Ccrc 4
St Joseph Of The Pines A Ccrc 5
St Joseph Of The Pines A Ccrc 4 2
Financial Assistance for
Independent Living in North Carolina
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Places of interest near St. Joseph of the Pines, a CCRC
37.8 miles from city center
Estimated distance in miles from Southern Pines's city center to St. Joseph of the Pines, a CCRC's address, calculated via Google Maps.
— 4.41 miles to nearest hospital (Spectrum Eye Center)
Calculate Travel Distance to St. Joseph of the Pines, a CCRC
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
118
Employees
94
Contractors
24
Staff to resident ratio
1.82:1
0% compared with North Carolina averageNorth Carolina average ratio: 1.85:1
Avg staff/day
46
Average shift
8.4 hours
5% better than North Carolina averageNorth Carolina average: 8 hours
Total staff hours (quarter)
34,996
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
15.3%
5,347 contractor hours this quarter
Speech Language Pathologist: 7
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Licensed Practical Nurse: 3
Physical Therapy Aide: 2
Occupational Therapy Aide: 2
Qualified Social Worker: 2
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 53 | 0 | 53 | 16,242 | 91 | 100% | 9 |
| Licensed Practical Nurse | 22 | 3 | 25 | 6,639 | 91 | 100% | 9.4 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,448 | 66 | 73% | 8 |
| Registered Nurse | 7 | 0 | 7 | 2,143 | 84 | 92% | 10.8 |
| Speech Language Pathologist | 0 | 7 | 7 | 1,862 | 82 | 90% | 5.6 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 862 | 80 | 88% | 5.3 |
| Other Dietary Services Staff | 2 | 0 | 2 | 733 | 61 | 67% | 7.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 592 | 65 | 71% | 6.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 556 | 55 | 60% | 6.7 |
| Occupational Therapy Aide | 0 | 2 | 2 | 522 | 54 | 59% | 9.7 |
| Medication Aide/Technician | 2 | 0 | 2 | 517 | 43 | 47% | 9.9 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 459 | 58 | 64% | 7.9 |
| Qualified Social Worker | 0 | 2 | 2 | 408 | 64 | 70% | 6.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 45 | 43 | 47% | 1 |
53 Certified Nursing Assistant
% of Days
100%
25 Licensed Practical Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
73%
7 Registered Nurse
% of Days
92%
7 Speech Language Pathologist
% of Days
90%
3 Respiratory Therapy Technician
% of Days
88%
2 Other Dietary Services Staff
% of Days
67%
4 Physical Therapy Assistant
% of Days
71%
2 Physical Therapy Aide
% of Days
60%
2 Occupational Therapy Aide
% of Days
59%
2 Medication Aide/Technician
% of Days
47%
1 Administrator
% of Days
67%
1 Mental Health Service Worker
% of Days
66%
1 Nurse Practitioner
% of Days
64%
2 Qualified Social Worker
% of Days
70%
1 Occupational Therapy Assistant
% of Days
47%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
65
Medicare
25
38.5% of residents
Medicaid
15
23.1% of residents
Private pay or other
25
38.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
45% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
17% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.0%
Percent of long-stay residents whose need for help with daily activities has increased
10.0%
43% better than North Carolina averageNorth Carolina average: 17.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.2%
13% worse than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.2%
Percent of long-stay residents experiencing one or more falls with major injury
3.2%
12% better than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.0%
Percent of long-stay high risk residents with pressure ulcers
3.0%
52% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
51% better than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.9%
Percent of long-stay residents who lose too much weight
8.9%
21% worse than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.3%
Percent of long-stay residents who received an antipsychotic medication
8.3%
38% better than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than North Carolina averageNorth Carolina average: 94.1%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
24% better than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
91% better than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
26% better than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for St. Joseph of the Pines, a CCRC based on CMS SNF Cost Reports.
Occupancy Rate
40.2%
↑ 5.3pp vs 2023
Net Income
$1.3M
↑ ~$1.7M vs 2023
Total Payroll
$15.3M
↑ ~$1.0M vs 2023
Profit Margin
8.7%
↑ 11.7pp vs 2023
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