Windsor Court Assisted Living – Palm Springs

Nursing Home, Assisted Living, Hospice Care, Memory Care & Respite Care · Palm Springs, CA

CMS overall rating

201 S Sunrise Way, Palm Springs, CA 92262 View map

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Windsor Court Assisted Living – Palm Springs accepts Medicare, Medicaid, and private pay.

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Windsor Court Assisted Living – Palm Springs accepts Medicare, Medicaid, and private pay.

Overview of Windsor Court Assisted Living – Palm Springs

Overlooking the serene area of Palm Springs, CA, Windsor Court Assisted Living – Palm Springs is an inviting senior living community that offers assisted living and memory care options. The community empowers its residents to thrive and live a comfortable retirement life by offering them various healthcare services tailored to their needs, including support with their daily living activities and specialized memory care services. Residents enjoy blissful day-to-day life in the comfort of their stunning accommodations surrounded by top-notch amenities.

Dedicated to its residents’ fulfillment, the community also conducts a wide array of activities and programs that are designed to elevate residents’ vitality and well-being. Home-made meals and convenient services like housekeeping and laundry are offered to remove the common tiring chores from residents’ plates. Here, residents are provided with whatever they need to live a relaxing way of life.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 37m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 10m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 23m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 34m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 40m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	9m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	58m per day

Capacity and availability

77 days

130-bed community

A larger shared setting that may offer more common spaces and organized community services.

26 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 74 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

99%

Higher than the California average: 72.8%

Occupied beds

129 / 130

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceMarch 28, 2000

CountyRiverside

Windsor Court Assisted Living – Palm Springs is legally operated by Windsor Court Assisted Living, Llc, and administered by Aurelien Fruit.

Emergency SystemsEmergency call system in ALL bedrooms and bathrooms

Rehabilitation Services

Respite Care

Short-Term Rehab

Licensed Nurses/CNAs

24-Hour Staffing

Individually Controlled Ac/Heater

Phone Jacks/Private Telephone

Free Direct Tv

Restaurant Style Dining And Between Meal Snacks

Water Activities With Aqua Therapy

Theater For Group Entertainment

Spacious Communal Areas

Newly Refurbished Living Room Areas

Quiet Neighborhood

Resident Vehicle Parking

Mail And Newspaper Service

Pharmaceutical Delivery Service

Activities

Food DescriptionRestaurant Style Dining and Between Meal Snacks

Since 2021 · 5 years of data 14 citations 72 total visits 62 complaint visits 4 official inspections 47 complaint investigations

Inspection Score

21 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection April 27, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	14	10	This facility has 40% more total citations than a typical California assisted living residence (14 vs. CA avg 10).↑ 40% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	5	3	This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse Rank #895 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 895th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	9	4	This facility has 125% more moderate citations (type b) than a typical California assisted living residence (9 vs. CA avg 4).↑ 125% worse
Citations per year Average citations per year since 2021.	2.8	2	This facility has 40% more citations per year than a typical California assisted living residence (2.8 vs. CA avg 2).↑ 40% worse
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	72	16	This facility has 350% more total visits than a typical California assisted living residence (72 vs. CA avg 16).↑ 350% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	62	13	This facility has 377% more complaint visits than a typical California assisted living residence (62 vs. CA avg 13).↑ 377% worse Rank #1372 / 1397 Complaint visits — State benchmarked This home is ranked 1372nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	6	7	This facility has 14% fewer other visits than a typical California assisted living residence (6 vs. CA avg 7).↓ 14% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	47	10	This facility has 370% more complaint investigations than a typical California assisted living residence (47 vs. CA avg 10).↑ 370% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 5, 2026 found no deficiencies and full compliance with infection control, medication management, care, and safety standards.
A June 29, 2025 complaint investigation substantiated staff abandoning a resident in a non-working wheelchair, violating residents’ rights and safety requirements.
A September 19, 2025 inspection substantiated one deficiency for issuing an unlawful eviction notice without prior Department approval.

Show Inspection Reports

Inspections since 2019

Total health inspections 20

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

1.95

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 39 citations resulted from standard inspections; and 22 of 39 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

39 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Quality of Care moderate citation Jun 18, 2025

Corrected

Infection Control moderate citation May 29, 2025

Corrected

Pharmacy moderate citation May 29, 2025

Corrected

Infection Control moderate citation Feb 26, 2025

Corrected

Total staff 185

Employees 131

Contractors 54

Staff to resident ratio 2.28 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 66

Average shift 7.4 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 44,999

Nursing staff breakdown

7.5 hours

7.3 hours

7.2 hours

Contractor staffing

3,013 contractor hours this quarter

Certified Nursing Assistant: 38 Licensed Practical Nurse: 12 Respiratory Therapy Technician: 2 Speech Language Pathologist: 1 Physical Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	54	38	92	19,239	92	100%	7.2
Licensed Practical Nurse	27	12	39	9,050	92	100%	7.3
Registered Nurse	23	0	23	7,888	92	100%	7.5
Speech Language Pathologist	2	1	3	1,461	80	87%	8.3
RN Director of Nursing	4	0	4	1,231	69	75%	7.5
Respiratory Therapy Technician	2	2	4	1,144	66	72%	7.9
Administrator	2	0	2	1,008	64	70%	8
Dental Services Staff	3	0	3	926	71	77%	8
Physical Therapy Assistant	1	1	2	822	63	68%	7.6
Other Dietary Services Staff	5	0	5	715	91	99%	7.6
Nurse Practitioner	2	0	2	496	62	67%	8
Dietitian	1	0	1	331	48	52%	6.9
Clinical Nurse Specialist	2	0	2	311	34	37%	8.6
Qualified Social Worker	2	0	2	201	44	48%	4.4
Occupational Therapy Aide	1	0	1	176	22	24%	8

92 Certified Nursing Assistant

% of Days 100%

39 Licensed Practical Nurse

% of Days 100%

23 Registered Nurse

% of Days 100%

3 Speech Language Pathologist

% of Days 87%

4 RN Director of Nursing

% of Days 75%

4 Respiratory Therapy Technician

% of Days 72%

2 Administrator

% of Days 70%

3 Dental Services Staff

% of Days 77%

2 Physical Therapy Assistant

% of Days 68%

5 Other Dietary Services Staff

% of Days 99%

2 Nurse Practitioner

% of Days 67%

1 Dietitian

% of Days 52%

2 Clinical Nurse Specialist

% of Days 37%

2 Qualified Social Worker

% of Days 48%

1 Occupational Therapy Aide

% of Days 24%

View All Staffing Data

Total fines amount $4K

92% lower than State average

State average: $55K

Number of fines 1

58% fewer fines than State average

State average: 2.4

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $4K

State average $55K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 5.5

17% better than State average

State average: 6.6

Functional decline score 4.2

63% better than State average

State average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 5.2%

53% better than State average

State average: 11.1%

Low Risk Residents with Bowel/Bladder Incontinence 3.3%

71% better than State average

State average: 11.3%

Falls with Major Injury 3.4%

106% worse than State average

State average: 1.7%

High Risk Residents with Pressure Ulcers 10.7%

117% worse than State average

State average: 5.0%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.2%

Lost Too Much Weight 2.7%

35% better than State average

State average: 4.2%

Depressive Symptoms 0.0%

100% better than State average

State average: 6.7%

Antipsychotic Use 18.4%

82% worse than State average

State average: 10.1%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 98.5%

Influenza Vaccine 100.0%

In line with State average

State average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 100.0%

6% better than State average

State average: 94.0%

Antipsychotic medication increase 0.5%

69% better than State average

State average: 1.5%

Influenza Vaccine 100.0%

7% better than State average

State average: 93.2%

Breakdown by payment type

Medicare

59% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

32% of new residents, often for short stays.

Typical stay 1 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 81

Medicare

13.6% of residents

Medicaid

69.1% of residents

Private pay or other

17.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Windsor Court Assisted Living – Palm Springs from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 65.3% ↓ 13.7pp vs 2022

Net Patient Income $57.5K ↑ ~$419.4K vs 2022

Payroll Costs $7.3M ↑ ~$63.4K vs 2022

Operating Margin 0.4% ↑ 3.0pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.7%	88.8%	91.0%	90.8%	88.8%	88.9%	87.9%	88.0%	79.1%	80.8%	80.1%	79.0%	65.3%
Beds	99	99	99	99	99	99	99	99	99	99	99	99	130
Net Income	$2,174,418	$912,037	$1,013,863	$802,320	$611,179	$459,731	$864,777	$841,745	$211,825	$1,893,983	$1,112,305	$402,885	$462,591
Gross Revenue	$11,979,047	$12,389,484	$14,733,268	$15,690,341	$14,868,760	$15,932,446	$14,944,779	$15,523,675	$15,556,623	$16,215,998	$17,358,257	$18,801,989	$20,959,974
Operating Expenses	$7,632,230	$8,033,696	$8,795,453	$9,123,532	$9,055,774	$9,500,356	$9,457,438	$9,680,147	$9,889,683	$11,585,253	$13,077,283	$14,443,972	$14,773,624
Net Patient Income	$2,174,392	$912,010	$1,013,844	$801,790	$610,695	$459,429	$864,143	$833,536	$204,939	$819,593	$692,195	-$361,836	$57,530
Net Patient Revenue	$9,806,622	$8,945,706	$9,809,297	$9,925,322	$9,666,469	$9,959,785	$10,321,581	$10,513,683	$10,094,622	$12,404,846	$13,769,478	$14,082,136	$14,831,154
Payroll Costs	$4,648,859	$4,676,233	$4,916,210	$4,845,883	$4,527,247	$4,668,502	$4,676,848	$4,965,547	$5,305,060	$6,135,659	$6,605,203	$7,281,060	$7,344,439
Operating Margin %	22.2%	10.2%	10.3%	8.1%	6.3%	4.6%	8.4%	7.9%	2.0%	6.6%	5.0%	-2.6%	0.4%
Medicare %	24.9%	22.2%	21.2%	21.0%	14.5%	15.1%	20.5%	23.2%	15.5%	20.2%	26.8%	30.4%	22.8%
Medicaid %	61.3%	59.2%	51.7%	52.2%	51.7%	50.7%	58.7%	54.1%	62.9%	58.0%	50.7%	51.4%	64.3%
Private %	13.8%	18.5%	27.1%	26.8%	33.9%	34.2%	20.9%	22.8%	21.6%	21.8%	22.5%	18.2%	13.0%
Net Patient Revenue/Day	$296	$278	$298	$303	$301	$309	$325	$331	$353	$424	$476	$494	$479
Cost/Day	$230	$250	$267	$278	$282	$295	$298	$304	$346	$396	$452	$506	$477
Avg Length of Stay	86.1 days	78.6 days	38.2 days	35.5 days	33.8 days	32.2 days	61.4 days	68.5 days	63.5 days	75.1 days	57.6 days	47.6 days	77.1 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$14.8M

Net patient income

$57.5K

For-profit Operated by a single business entity.

Net patient revenue

$14.8M

Net patient income

$57.5K

Other income

$405.1K

Payroll costs

$7.3M 49.5% of net patient revenue

Other operating costs

$7.4M

Total costs

$14.8M

What does this home offer?

Pets Allowed

Housing Options: Private Rooms

Building Type: Two-story

Transportation Services

Beauty Services

Recreational Activities

Housekeeping Services

Parking Available

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (59% of admissions), and a typical Medicare stay runs around 1 months.

Coverage residents most often arrive under.

Medicare 59%

Private pay 32%

Medicaid 8%

Coverage residents most often leave under.

Medicare 52%

Private pay 20%

Medicaid 28%

1.6 miles from city center Estimated distance in miles from Palm Springs's city center to Windsor Court Assisted Living – Palm Springs's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Windsor Court Assisted Living – Palm Springs	NH AL HC MC RC	Palm Springs	-	130	-	74	Private Rooms
Cogir of North Bay	NH AL IL	Vallejo (Harry Floyd Terrace)	-	83	A+	47	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Who is the owner of Windsor Court Assisted Living – Palm Springs?

The legal owner and operator of Windsor Court Assisted Living – Palm Springs is Windsor Court Assisted Living, Llc.

Is Windsor Court Assisted Living – Palm Springs in a walkable area?

Windsor Court Assisted Living – Palm Springs has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Windsor Court Assisted Living – Palm Springs?

Windsor Court Assisted Living – Palm Springs's occupancy is 99%.

Does Windsor Court Assisted Living – Palm Springs operate as a for-profit or non-profit?

Windsor Court Assisted Living – Palm Springs is registered as a for-profit in CA.

Who is the administrator of Windsor Court Assisted Living – Palm Springs?

Aurelien Fruit is the administrator of Windsor Court Assisted Living – Palm Springs.

How many beds does Windsor Court Assisted Living – Palm Springs have?

Windsor Court Assisted Living – Palm Springs has 130 beds.

Has Windsor Court Assisted Living – Palm Springs had any recent citations?

Windsor Court Assisted Living – Palm Springs has had 14 recently reported citations.

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Windsor Court Assisted Living – Palm Springs

Overview of Windsor Court Assisted Living – Palm Springs

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Safety & Compliance

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Dining & Nutrition

Contact Windsor Court Assisted Living – Palm Springs

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

92 Certified Nursing Assistant

39 Licensed Practical Nurse

23 Registered Nurse

3 Speech Language Pathologist

4 RN Director of Nursing

4 Respiratory Therapy Technician

2 Administrator

3 Dental Services Staff

2 Physical Therapy Assistant

5 Other Dietary Services Staff

2 Nurse Practitioner

1 Dietitian

2 Clinical Nurse Specialist

2 Qualified Social Worker

1 Occupational Therapy Aide

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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