Trustwell Living of Springfield
Assisted Living & Memory Care · Springfield, IL

Trustwell Living of Springfield

Assisted Living & Memory Care · Springfield, IL

Overview of Trustwell Living of Springfield

Trustwell Living of Springfield is an assisted living community situated in Springfield, Illinois, dedicated to providing compassionate and resident-centered care. Offering both Assisted Living and soon-to-be-introduced Memory Care services, this community takes pride in their on-site therapy options as well as their calendar of activities. Senior residents can relish restaurant-style dining, receive medication assistance, and benefit from personalized care plans tailored to their individual needs.

Recognizing that the search for the perfect senior living community has its own sets of challenges, Trustwell Living of Springfield ensures a seamless transition, allowing residents to leave their worries behind and embrace a fulfilling and worry-free lifestyle in a warm and supportive environment. 

(217) 787-9000
Bed community size
68-bed community Rank #223 / 426Bed count — State benchmarkedThis home is ranked 223rd out of 426 homes in Illinois. Shows this facility's certified or reported bed count compared to other Illinois SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 64 / 100 Rank #201 / 648Walk Score — State benchmarkedThis home is ranked 201st out of 648 homes in Illinois. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Illinois SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceJune 22, 2025
ExpirationJune 22, 2026
CountySangamon

Ownership & Operating Entity

Trustwell Living of Springfield is legally operated by Trustwell Living Springfield.

Type Of Units

Permanent Units
52 units
Alzheimer's Units
16 units
Total beds
68 units

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesSecure outdoor walking areas and gardens, proactive monitoring of safety features.

Staffing & Medical

1 service
24-Hour Staffing

Memory & Specialized Care

1 service
Offers Alzheimer's Care

Amenities & Lifestyle

Restaurant
Transportation
Housekeeping
24-Hour Care
ActivitiesResidents can engage in various activities such as yoga, gardening, cooking demos, and community outings.
Branded ProgramsLive Well wellness programs.
Wellness ProgramWellness is at the core of our lifestyle. Residents benefit from Live Well programs, nutritious chef-prepared meals, and tailored exercise opportunities for all mobility levels.
Specific ProgramsWalking club, yoga and chair yoga classes, gardening group, cooking demos, community celebrations, reminiscence and light therapy programs, medication management and personalized care plans, spiritual activities and small-group social programs.

Dining & Nutrition

Food DescriptionThe dining program features chef-prepared meals with flexible mealtimes and special programs.

Contact Trustwell Living of Springfield

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

Since 2024 · 2 years of data 18 deficiencies 16 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Illinois state average
Overall vs. IL average 4 Worse Metrics worse than Illinois average:
• Total deficiencies (157% above)
• Deficiencies per year (157% above)
• Deficiencies per inspection (22% above)
• Total inspections (100% above)
0 Better No metrics in this bucket.
Latest Inspection December 15, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIL Averagevs. IL Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 187 This facility has 157% more total deficiencies than a typical Illinois assisted living residence (18 vs. IL avg 7).↑ 157% worse
Deficiencies per year Info Average deficiencies per year since 2024. 93.5 This facility has 157% more deficiencies per year than a typical Illinois assisted living residence (9 vs. IL avg 3.5).↑ 157% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.10.9 This facility has 22% more deficiencies per inspection than a typical Illinois assisted living residence (1.1 vs. IL avg 0.9).↑ 22% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIL Averagevs. IL Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 168 This facility has 100% more total inspections than a typical Illinois assisted living residence (16 vs. IL avg 8).↑ 100% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The July 24, 2025 complaint investigation substantiated failure to issue 30-day involuntary discharge notices to two residents needing two-person assistance.
  • The facility had multiple substantiated complaints from late 2024 through early 2025, including neglect causing resident injury, failure to report incidents timely, and financial exploitation of a resident.
  • The most recent inspection on October 15, 2025 found no deficiencies and substantiated no violations in a complaint investigation.

What does this home offer?

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Pets Allowed

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Room Sizes: 389 / 551 / 772 sq. ft

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Trustwell Living of Springfield

Trustwell Living Of Springfield 1 Bed
Trustwell Living Of Springfield Studio
Trustwell Living Of Springfield 2Bed

Places of interest near Trustwell Living of Springfield

Address 3.9 miles from city center Info Estimated distance in miles from Springfield's city center to Trustwell Living of Springfield's address, calculated via Google Maps. — 0.9 miles to nearest hospital (Springfield Clinic Wabash)

Calculate Travel Distance to Trustwell Living of Springfield

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Financial Assistance for
Assisted Living in Illinois

Trustwell Living of Springfield is located in Springfield, Illinois.
Here are the financial assistance programs available to residents in Illinois.

Get Financial aid guidance

Community Care Program

Illinois CCP

Age 60+
General Illinois resident, at risk of nursing home placement.
Income Limits (2025) ~$1,215/month individual
Asset Limits $17,500 individual, excludes home, car
IL

High demand in urban areas; waitlists possible.

Benefits
In-home care (3-5 hours/day) Adult day services ($65/day) Emergency home response systems ($30/month)

Illinois Respite Program

IL Respite (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General Illinois resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IL

Limited slots; urban/rural balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability
General Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
IL

~200 SLP sites statewide; room/board not covered.

Benefits
Personal care (5-7 hours/day, e.g., bathing, mobility) Meals Housekeeping Medication management Respite (~240 hours/year)

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+
General Illinois resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IL

Part of HealthChoice Illinois; consumer-directed options available.

Benefits
Personal care (5-7 hours/day, e.g., dressing, eating) Homemaker Adult day care (~$60/day) Respite (240 hours/year) Home mods ($1,000 avg.)

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled
General Illinois resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IL

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled
General Illinois resident, in approved facility, SSI recipient or low-income.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IL

~$50-$500/month based on facility type.

Benefits
Cash (~$50-$500/month) for room/board in personal care homes or SLFs

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Illinois resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IL

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Assisted Living around Springfield

The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.

Filter by care type
Villas of Holly Brook & Reflections Springfield
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Springfield
97
Facility 97
IL AVG 87
Rank #137 / 426
Yes
52
Facility 52
IL AVG 51
Rank #310 / 648
1
Facility 1
IL AVG 12
Rank #128 / 261
-Phillips Investments LLC-Springfield Facility Series14
2
Facility 2
IL AVG 7
Rank #128 / 303
0.1
Facility 0.1
IL AVG 0.9
Rank #106 / 303
1
Facility 1
IL AVG 1.6
Rank #99 / 303
7
Facility 7
IL AVG 1.2
Rank #302 / 303
Studio / 1 Bed / 2 Bed
Trustwell Living of Springfield
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Springfield (Koke Mill East)
68
Facility 68
IL AVG 87
Rank #223 / 426
Yes
64
Facility 64
IL AVG 51
Rank #201 / 648
--Trustwell Living Springfield16
18
Facility 18
IL AVG 7
Rank #287 / 303
1.1
Facility 1.1
IL AVG 0.9
Rank #228 / 303
10
Facility 10
IL AVG 1.6
Rank #301 / 303
3
Facility 3
IL AVG 1.2
Rank #252 / 303
Studio / 1 Bed / 2 Bed
Villas of Holly Brook Chatham
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Chatham
50
Facility 50
IL AVG 87
Rank #296 / 426
Yes
31
Facility 31
IL AVG 51
Rank #487 / 648
1
Facility 1
IL AVG 12
Rank #128 / 261
-Vop Hb Chatham Opco, LLC6
3
Facility 3
IL AVG 7
Rank #163 / 303
0.5
Facility 0.5
IL AVG 0.9
Rank #161 / 303
2
Facility 2
IL AVG 1.6
Rank #189 / 303
2
Facility 2
IL AVG 1.2
Rank #202 / 303
1 Bed / 2 Bed
Carriage Crossing Senior Living of Taylorville
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Taylorville
46
Facility 46
IL AVG 87
Rank #314 / 426
Yes
13
Facility 13
IL AVG 51
Rank #581 / 648
2
Facility 2
IL AVG 12
Rank #121 / 261
-Carriage Crossing Senior Living Taylorville, LLC8
1
Facility 1
IL AVG 7
Rank #106 / 303
0.1
Facility 0.1
IL AVG 0.9
Rank #106 / 303
1
Facility 1
IL AVG 1.6
Rank #99 / 303
3
Facility 3
IL AVG 1.2
Rank #252 / 303
Studio / 1 Bed / 2 Bed
Centennial Pointe Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Springfield
28
Facility 28
IL AVG 87
Rank #390 / 426
Yes
42
Facility 42
IL AVG 51
Rank #403 / 648
20
Facility 20
IL AVG 12
Rank #67 / 261
A+Springfield I, LLC7
1
Facility 1
IL AVG 7
Rank #106 / 303
0.1
Facility 0.1
IL AVG 0.9
Rank #106 / 303
1
Facility 1
IL AVG 1.6
Rank #99 / 303
2
Facility 2
IL AVG 1.2
Rank #202 / 303
Studio / 1 Bed

Frequently Asked Questions about Trustwell Living of Springfield

What neighborhood is Trustwell Living of Springfield in?

Trustwell Living of Springfield is in the Koke Mill East neighborhood of Springfield.

Who is the owner of Trustwell Living of Springfield?

The legal owner and operator of Trustwell Living of Springfield is Trustwell Living Springfield.

Is Trustwell Living of Springfield in a walkable area?

Trustwell Living of Springfield has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Trustwell Living of Springfield's license expire?

According to IL state health department records, Trustwell Living of Springfield's license expires on June 22, 2026.

How many beds does Trustwell Living of Springfield have?

Trustwell Living of Springfield has 68 beds.

Are there photos of Trustwell Living of Springfield?

Yes — there are 23 photos of Trustwell Living of Springfield in the photo gallery on this page.

What is the phone number of Trustwell Living of Springfield?

(217) 787-9000 will put you in contact with the team at Trustwell Living of Springfield.

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