
Trustwell Living of Springfield
Assisted Living & Memory Care · Springfield, IL
Trustwell Living of Springfield
Assisted Living & Memory Care · Springfield, IL
Trustwell Living of Springfield is an assisted living community situated in Springfield, Illinois, dedicated to providing compassionate and resident-centered care. Offering both Assisted Living and soon-to-be-introduced Memory Care services, this community takes pride in their on-site therapy options as well as their calendar of activities. Senior residents can relish restaurant-style dining, receive medication assistance, and benefit from personalized care plans tailored to their individual needs.
Recognizing that the search for the perfect senior living community has its own sets of challenges, Trustwell Living of Springfield ensures a seamless transition, allowing residents to leave their worries behind and embrace a fulfilling and worry-free lifestyle in a warm and supportive environment.
68-bed community Rank #223 / 426Bed count — State benchmarkedThis home is ranked 223rd out of 426 homes in Illinois. Shows this facility's certified or reported bed count compared to other Illinois SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 64 / 100 Rank #201 / 648Walk Score — State benchmarkedThis home is ranked 201st out of 648 homes in Illinois. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Illinois SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceJune 22, 2025
ExpirationJune 22, 2026
CountySangamon
Trustwell Living of Springfield is legally operated by Trustwell Living Springfield.
Permanent Units
52 units
Alzheimer's Units
16 units
Total beds
68 units
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesSecure outdoor walking areas and gardens, proactive monitoring of safety features.
24-Hour Staffing
Offers Alzheimer's Care
Restaurant
Transportation
Housekeeping
24-Hour Care
ActivitiesResidents can engage in various activities such as yoga, gardening, cooking demos, and community outings.
Branded ProgramsLive Well wellness programs.
Wellness ProgramWellness is at the core of our lifestyle. Residents benefit from Live Well programs, nutritious chef-prepared meals, and tailored exercise opportunities for all mobility levels.
Specific ProgramsWalking club, yoga and chair yoga classes, gardening group, cooking demos, community celebrations, reminiscence and light therapy programs, medication management and personalized care plans, spiritual activities and small-group social programs.
Food DescriptionThe dining program features chef-prepared meals with flexible mealtimes and special programs.
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
Since 2024 · 2 years of data
18 deficiencies
16 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Illinois state average
Overall vs. IL average
4 Worse
Metrics worse than Illinois average:
• Total deficiencies (157% above)
• Deficiencies per year (157% above)
• Deficiencies per inspection (22% above)
• Total inspections (100% above) 0 Better No metrics in this bucket.
• Total deficiencies (157% above)
• Deficiencies per year (157% above)
• Deficiencies per inspection (22% above)
• Total inspections (100% above) 0 Better No metrics in this bucket.
Latest Inspection
December 15, 2025
Deficiencies
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total deficiencies
| 18 | 7 | This facility has 157% more total deficiencies than a typical Illinois assisted living residence (18 vs. IL avg 7).↑ 157% worse |
|
Deficiencies per year
| 9 | 3.5 | This facility has 157% more deficiencies per year than a typical Illinois assisted living residence (9 vs. IL avg 3.5).↑ 157% worse |
|
Deficiencies per inspection
| 1.1 | 0.9 | This facility has 22% more deficiencies per inspection than a typical Illinois assisted living residence (1.1 vs. IL avg 0.9).↑ 22% worse |
Inspections
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total inspections
| 16 | 8 | This facility has 100% more total inspections than a typical Illinois assisted living residence (16 vs. IL avg 8).↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The July 24, 2025 complaint investigation substantiated failure to issue 30-day involuntary discharge notices to two residents needing two-person assistance.
- The facility had multiple substantiated complaints from late 2024 through early 2025, including neglect causing resident injury, failure to report incidents timely, and financial exploitation of a resident.
- The most recent inspection on October 15, 2025 found no deficiencies and substantiated no violations in a complaint investigation.
What does this home offer?
Pets Allowed
Room Sizes: 389 / 551 / 772 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Places of interest near Trustwell Living of Springfield
3.9 miles from city center
Estimated distance in miles from Springfield's city center to Trustwell Living of Springfield's address, calculated via Google Maps.
— 0.9 miles to nearest hospital (Springfield Clinic Wabash)
Calculate Travel Distance to Trustwell Living of Springfield
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Financial Assistance for
Assisted Living in Illinois
Trustwell Living of Springfield is located in Springfield, Illinois.
Here are the financial assistance programs available to residents in Illinois.
Compare Assisted Living around Springfield
The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Filter by care type
| Villas of Holly Brook & Reflections Springfield |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springfield | 97
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97
IL AVG
87
Rank
#137 / 426 | Yes |
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IL AVG
1.6
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#99 / 303 | 7
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7
IL AVG
1.2
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#302 / 303 | Studio / 1 Bed / 2 Bed |
| Trustwell Living of Springfield |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springfield (Koke Mill East) | 68
Facility
68
IL AVG
87
Rank
#223 / 426 | Yes |
64
Facility
64
IL AVG
51
Rank
#201 / 648 | - | - | Trustwell Living Springfield | 16 | 18
Facility
18
IL AVG
7
Rank
#287 / 303 | 1.1
Facility
1.1
IL AVG
0.9
Rank
#228 / 303 | 10
Facility
10
IL AVG
1.6
Rank
#301 / 303 | 3
Facility
3
IL AVG
1.2
Rank
#252 / 303 | Studio / 1 Bed / 2 Bed |
| Villas of Holly Brook Chatham |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chatham | 50
Facility
50
IL AVG
87
Rank
#296 / 426 | Yes |
31
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31
IL AVG
51
Rank
#487 / 648 | 1
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IL AVG
12
Rank
#128 / 261 | - | Vop Hb Chatham Opco, LLC | 6 | 3
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3
IL AVG
7
Rank
#163 / 303 | 0.5
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0.5
IL AVG
0.9
Rank
#161 / 303 | 2
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2
IL AVG
1.6
Rank
#189 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | 1 Bed / 2 Bed |
| Carriage Crossing Senior Living of Taylorville |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Taylorville | 46
Facility
46
IL AVG
87
Rank
#314 / 426 | Yes |
13
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13
IL AVG
51
Rank
#581 / 648 | 2
Facility
2
IL AVG
12
Rank
#121 / 261 | - | Carriage Crossing Senior Living Taylorville, LLC | 8 | 1
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1
IL AVG
7
Rank
#106 / 303 | 0.1
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0.1
IL AVG
0.9
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#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 3
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3
IL AVG
1.2
Rank
#252 / 303 | Studio / 1 Bed / 2 Bed |
| Centennial Pointe Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springfield | 28
Facility
28
IL AVG
87
Rank
#390 / 426 | Yes |
42
Facility
42
IL AVG
51
Rank
#403 / 648 | 20
Facility
20
IL AVG
12
Rank
#67 / 261 | A+ | Springfield I, LLC | 7 | 1
Facility
1
IL AVG
7
Rank
#106 / 303 | 0.1
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0.1
IL AVG
0.9
Rank
#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed |
Frequently Asked Questions about Trustwell Living of Springfield
What neighborhood is Trustwell Living of Springfield in?
Trustwell Living of Springfield is in the Koke Mill East neighborhood of Springfield.
Who is the owner of Trustwell Living of Springfield?
The legal owner and operator of Trustwell Living of Springfield is Trustwell Living Springfield.
Is Trustwell Living of Springfield in a walkable area?
Trustwell Living of Springfield has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Trustwell Living of Springfield's license expire?
According to IL state health department records, Trustwell Living of Springfield's license expires on June 22, 2026.
How many beds does Trustwell Living of Springfield have?
Trustwell Living of Springfield has 68 beds.
Are there photos of Trustwell Living of Springfield?
Yes — there are 23 photos of Trustwell Living of Springfield in the photo gallery on this page.
What is the phone number of Trustwell Living of Springfield?
(217) 787-9000 will put you in contact with the team at Trustwell Living of Springfield.
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