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Trustwell Living of Springfield
Assisted Living, Independent Living, Memory Care & Respite Care · Springfield, IL
Exterior view of Trustwell Living of Springfield facility Exterior view of Trustwell Living facility. Front view of the facility building entrance. Exterior view of Trustwell Living of Springfield building Spacious common area with tables and chairs. Common area with seating and flags Bright dining room with tables and flowers Welcoming seating area with floral artwork and decor. Bright common area with seating and decor Bright common area with dining tables and decor Bright common area with seating and decor. Common area with seating and stairway in a nursing home. Interior view of a common area with tables and chairs Bright common area with seating and decorations Well-furnished common area in assisted living facility Cozy reading area with bookshelves and chairs Cozy living area with a couch and decor Cozy resident room with bed and decor Modern kitchen interior with white cabinets. Well-equipped kitchen in a senior living space Cozy bedroom setup with decorative elements. Top-down view of a private room layout. Architectural floor plan of a unit layout.

Trustwell Living of Springfield

Assisted Living, Independent Living, Memory Care & Respite Care · Springfield, IL
2451 W White Oaks Dr, Springfield, IL 62704 View map
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Overview of Trustwell Living of Springfield

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Trustwell Living of Springfield is an assisted living community situated in Springfield, Illinois, dedicated to providing compassionate and resident-centered care. Offering both Assisted Living and soon-to-be-introduced Memory Care services, this community takes pride in their on-site therapy options as well as their calendar of activities. Senior residents can relish restaurant-style dining, receive medication assistance, and benefit from personalized care plans tailored to their individual needs.

Recognizing that the search for the perfect senior living community has its own sets of challenges, Trustwell Living of Springfield ensures a seamless transition, allowing residents to leave their worries behind and embrace a fulfilling and worry-free lifestyle in a warm and supportive environment. 

Facility Direct Line (217) 787-9000
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 68 Rank #178 / 379Bed count — State benchmarkedThis home is ranked 178th out of 379 homes we track in Illinois for bed count. Shows this facility's certified or reported bed count compared to other Illinois facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #121 / 189Years in operation — State benchmarkedThis home is ranked 121st out of 189 homes we track in Illinois for years in operation. Shows how long this facility has been in operation compared to other Illinois facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #179 / 585Walk Score — State benchmarkedThis home is ranked 179th out of 585 homes we track in Illinois for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Illinois facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
64 / 100
Residents per day Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
8

About this community

License Details

Facility TypeAssisted Living/Shared Housing Establishment
IssuanceJune 22, 2025
CountySangamon
License Number5108276

Ownership & Operating Entity

Trustwell Living of Springfield is legally operated by Trustwell Living Springfield.

Type Of Units

Permanent Units
52 units
Alzheimer's Units
16 units
Total beds
68 units

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesSecure outdoor walking areas and gardens, proactive monitoring of safety features.

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Dining
Transportation
Housekeeping
Activitiesyoga, gardening, community outings
Wellness ProgramLive Well programs, nutritious chef-prepared meals, tailored exercise opportunities for all mobility levels
Branded ProgramsLive Well wellness programs
Specific ProgramsWalking club, yoga and chair yoga classes, gardening group, cooking demos, community celebrations, reminiscence and light therapy programs, medication management and personalized care plans, spiritual activities and small-group social programs

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Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

Since 2024 · 2 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 18 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Illinois state average
Overall vs. IL average 1 Worse Metrics worse than Illinois average:
• Total deficiencies (100% above) 1 Better Metrics better than Illinois average:
• Deficiencies per inspection (12% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIL Averagevs. IL Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 189 This facility has 100% more total deficiencies than a typical Illinois assisted living residence (18 vs. IL avg 9).↑ 100% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.51.71 This facility has 12% fewer deficiencies per inspection than a typical Illinois assisted living residence (1.5 vs. IL avg 1.71).↓ 12% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIL Averagevs. IL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 125 This facility has had 140% more total inspections than the Illinois average (12 vs. IL avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 140% more
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What does this home offer?

Pets allowed icon
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Pets Allowed

Room sizes icon
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Room Sizes: 389 / 551 / 772 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
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Building Type: Two-story

Transportation services icon
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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Trustwell Living of Springfield

1 Bedroom
1 Bedroom
Layout
Studio
Studio
Layout
2 bedroom
2 bedroom
Layout

Places of interest near Trustwell Living of Springfield

Address 3.9 miles from city center Info Estimated distance in miles from Springfield's city center to Trustwell Living of Springfield's address, calculated via Google Maps.

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Compare Assisted Living around Springfield

Info below is compiled from the IL Dept. of Public Health (IDPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Inspection events categorized as complaint-related by the state regulator.
Count of incident-based investigations (e.g. reported events) in the regulatory record for the reporting period.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Villas of Holly Brook & Reflections Springfield
AL
MC
Springfield
97
Facility 97
IL AVG 80
Rank #99 / 379
Yes
52
Facility 52
IL AVG 51
Rank #281 / 585
--Phillips Investments LLC-Springfield Facility Series6
2
Facility 2
IL AVG 7
Rank #88 / 276
0.3
Facility 0.3
IL AVG 1.4
Rank #71 / 276
3
Facility 3
IL AVG 3
Rank #202 / 315
8
Facility 8
IL AVG 1.9
Rank #310 / 315
Studio / 1 Bed / 2 Bed
Trustwell Living of Springfield
AL
IL
MC
RC
Springfield (Koke Mill East)
68
Facility 68
IL AVG 80
Rank #178 / 379
Yes
64
Facility 64
IL AVG 51
Rank #179 / 585
1
Facility 1
IL AVG 15
Rank #121 / 189
-Trustwell Living Springfield12
18
Facility 18
IL AVG 7
Rank #241 / 276
1.5
Facility 1.5
IL AVG 1.4
Rank #150 / 276
15
Facility 15
IL AVG 3
Rank #314 / 315
4
Facility 4
IL AVG 1.9
Rank #258 / 315
Studio / 1 Bed / 2 Bed
Villas of Holly Brook Chatham
AL
RC
Chatham
50
Facility 50
IL AVG 80
Rank #247 / 379
Yes
31
Facility 31
IL AVG 51
Rank #449 / 585
--Vop Hb Chatham Opco, LLC1
3
Facility 3
IL AVG 7
Rank #120 / 276
3.0
Facility 3.0
IL AVG 1.4
Rank #213 / 276
3
Facility 3
IL AVG 3
Rank #202 / 315
2
Facility 2
IL AVG 1.9
Rank #165 / 315
1 Bed / 2 Bed
Carriage Crossing Senior Living of Taylorville
AL
HOS
IL
MC
RC
Taylorville
46
Facility 46
IL AVG 80
Rank #266 / 379
Yes
13
Facility 13
IL AVG 51
Rank #538 / 585
1
Facility 1
IL AVG 15
Rank #121 / 189
-Carriage Crossing Senior Living Taylorville, LLC3
1
Facility 1
IL AVG 7
Rank #67 / 276
0.3
Facility 0.3
IL AVG 1.4
Rank #71 / 276
1
Facility 1
IL AVG 3
Rank #62 / 315
3
Facility 3
IL AVG 1.9
Rank #222 / 315
-
Centennial Pointe Senior Living
AL
ADC
HOS
MC
RC
Springfield
28
Facility 28
IL AVG 80
Rank #343 / 379
Yes
42
Facility 42
IL AVG 51
Rank #368 / 585
20
Facility 20
IL AVG 15
Rank #64 / 189
A+Springfield I, LLC3
1
Facility 1
IL AVG 7
Rank #67 / 276
0.3
Facility 0.3
IL AVG 1.4
Rank #71 / 276
2
Facility 2
IL AVG 3
Rank #142 / 315
2
Facility 2
IL AVG 1.9
Rank #165 / 315
Studio / 1 Bed

Rank badges are statewide: each community is ranked against every IL community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Illinois

Trustwell Living of Springfield is located in Springfield, Illinois.
Here are the financial assistance programs available to residents in Illinois.

Get Financial aid guidance

Community Care Program

Illinois CCP

Age 60+
General Illinois resident, at risk of nursing home placement.
Income Limits (2025) ~$1,215/month individual
Asset Limits $17,500 individual, excludes home, car
IL

High demand in urban areas; waitlists possible.

Benefits
In-home care (3-5 hours/day) Adult day services ($65/day) Emergency home response systems ($30/month)

Illinois Respite Program

IL Respite (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General Illinois resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IL

Limited slots; urban/rural balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability
General Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
IL

~200 SLP sites statewide; room/board not covered.

Benefits
Personal care (5-7 hours/day, e.g., bathing, mobility) Meals Housekeeping Medication management Respite (~240 hours/year)

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+
General Illinois resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IL

Part of HealthChoice Illinois; consumer-directed options available.

Benefits
Personal care (5-7 hours/day, e.g., dressing, eating) Homemaker Adult day care (~$60/day) Respite (240 hours/year) Home mods ($1,000 avg.)

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled
General Illinois resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IL

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled
General Illinois resident, in approved facility, SSI recipient or low-income.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IL

~$50-$500/month based on facility type.

Benefits
Cash (~$50-$500/month) for room/board in personal care homes or SLFs

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Illinois resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IL

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Trustwell Living of Springfield

What neighborhood is Trustwell Living of Springfield in?

Trustwell Living of Springfield is in the Koke Mill East neighborhood of Springfield.

Who is the owner of Trustwell Living of Springfield?

Trustwell Living of Springfield is legally operated by Trustwell Living Springfield.

Is Trustwell Living of Springfield in a walkable area?

Trustwell Living of Springfield has a walk score of 64. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Trustwell Living of Springfield?

According to IL state health department records, Trustwell Living of Springfield's license number is 5108276.

How long has Trustwell Living of Springfield been in business?

Trustwell Living of Springfield has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Trustwell Living of Springfield?

Yes, Trustwell Living of Springfield allows residents to bring their pets.

How many beds does Trustwell Living of Springfield have?

Trustwell Living of Springfield has 68 beds.

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