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Bolster Heights boasts an efficient rehabilitative approach to skilled nursing and rehab to enhance their quality of life. They have a team of well-trained care staff who deliver a multidisciplinary approach to nursing when providing tailored care– ensuring service with compassion, kindness, and professionalism.
As a member of the Central Maine Medical Center, Bolster Heights specializes in long-term care, transitional/post-acute care; along with services such as transportation, housekeeping, and laundry– to name a few of the features that residents from both living options get unlimited access to.
Higher than the Maine average: 83.1%Bolster Heights Residential Care is administrated by Merissa Poland.
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 3 | This facility has 233% more total deficiencies than a typical Maine assisted living residence (10 vs. ME avg 3).↑ 233% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 3.3 | 1 | This facility has 230% more deficiencies per year than a typical Maine assisted living residence (3.3 vs. ME avg 1).↑ 230% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.3 | 0.2 | This facility has 50% more deficiencies per inspection than a typical Maine assisted living residence (0.3 vs. ME avg 0.2).↑ 50% worse |
Inspections
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 35 | 20 | This facility has 75% more total inspections than a typical Maine assisted living residence (35 vs. ME avg 20).↑ 75% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
1.6 miles from city center
Estimated distance in miles from Auburn's city center to Bolster Heights Residential Care's address, calculated via Google Maps.
— 1.63 miles to nearest hospital (Central Maine Medical Center)
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Bolster Heights Residential Care is located in Auburn, Maine.
Here are the financial assistance programs available to residents in Maine.
The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
| Bolster Heights Residential Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Auburn (New Auburn) | 84
Facility
84
ME AVG
22
Rank
#24 / 357 | No |
48
Facility
48
ME AVG
31
Rank
#119 / 422 | - |
95.2%
Facility
95.2%
ME AVG
87.3%
Rank
#125 / 245 | Merissa Poland | 35 | 10
Facility
10
ME AVG
3
Rank
#283 / 302 | 0.3
Facility
0.3
ME AVG
0.2
Rank
#217 / 302 |
| Support Solutions Marston |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Auburn (Danville Corner) | - | No |
7
Facility
7
ME AVG
31
Rank
#316 / 422 | - | - | - | - | - | - |
| The Lamp Alzheimer‘s Residential Care Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lisbon | - | Yes |
17
Facility
17
ME AVG
31
Rank
#242 / 422 | - | - | - | - | - | - |
| Schooner Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Auburn | - | No | - | - | - | - | - | - | - |
Bolster Heights Residential Care is in the New Auburn neighborhood of Auburn.
Bolster Heights Residential Care has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to ME state health department records, Bolster Heights Residential Care's license number is PND109.
According to ME state health department records, Bolster Heights Residential Care's license expires on February 19, 2027.
Bolster Heights Residential Care's occupancy is 95%.
Merissa Poland is the administrator of Bolster Heights Residential Care.
Bolster Heights Residential Care has 84 beds.
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