Clover Health Care

Q: Is Clover Health Care in a walkable area?

Clover Health Care has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the occupancy rate at Clover Health Care?

Clover Health Care's occupancy is 92.1%.

Q: How long has Clover Health Care been in business?

Clover Health Care has been operating for approximately 53 years, based on available licensing and registration records.

Q: Are pets allowed at Clover Health Care?

Yes, Clover Health Care allows residents to bring their pets.

Q: What is the best email address for Clover Health Care?

The team at Clover Health Care can be reached at agents@cloverhealth.com.

Q: Does Clover Health Care operate as a for-profit or non-profit?

Clover Health Care is registered as a for-profit in ME.

Q: Who is the administrator of Clover Health Care?

Kevin Hachey is the administrator of Clover Health Care.

Nursing Home, Assisted Living, Independent Living & Memory Care · Auburn, ME

CMS overall rating

440 Minot Ave, Auburn, ME 04210 View map

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Clover Health Care accepts Medicare, Medicaid, and private pay.

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Clover Health Care accepts Medicare, Medicaid, and private pay.

Overview of Clover Health Care

Clover Health Care in Auburn, Maine, offers nursing home, assisted living, independent living, and memory care. Nursing home care includes licensed nursing on site around the clock. Assisted living helps with daily tasks such as dressing, bathing, and taking medication, while independent living provides a private home with community services and no daily care. Memory care is secured and supervised for someone at risk of wandering.

Having all four care levels in one community may suit a resident whose needs could grow over time. The home has 109 beds, with private rooms so each resident has a room of their own. Total nurse staffing is 4 hours and 5 minutes per resident per day, representing the daily nursing time allocated to each resident.

Medicare, Medicaid, and private pay are accepted. Kevin Hachey serves as the administrator. Residents can use a spa and transportation, and pets are allowed. A Walk Score of 47 places the area in a car dependent setting, where most errands require a car or a ride.

Facility Direct Line (888) 778-1478 agents@cloverhealth.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Maine averages

Total nursing care This nursing home is ranked 18th out of 29 nursing homes we track in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 5m

11% below state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

50m

LPN / LVN

34m

Nurse Aide

2h 41m

Weekend Total Nursing

3h 41m

Physical Therapist

Weekend RN

28m

5 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count 109

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating

53 years

Walk Score

47 / 100

Occupancy rate

92.1% This home usually has limited availability

Based on residents per day and 109 beds.

Higher than the Maine average: 84.3%

Residents per day (avg)

100

Source: CMS Provider Information, average daily residents (data as of Aug 2026)

Avg. Length of Stay

27 days

BBB Rating

A+ Not Accredited

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About This Community

Facility TypeNursing Home

CountyAndroscoggin

CMS Certification Number205063

MaineCare AvailableNo

Multi-level BuildingNo

Handicapped AccessibleNo

Clover Health Care is administered by Kevin Hachey.

Accept Medicare

Laundry

Personalized Care Services

Housekeeping

Transportation Services

Pets Allowed

Private Dining Room

Activities

Fitness Classes

Creative Workshops

Private dining room for family events.

Building TypeTwo-story

Room Types

Private Rooms

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. ME average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	ME Average	vs. ME Avg
Deficiency Count Total deficiencies cited across all inspections on record for this facility.	54	8.9	This facility has 507% more deficiency count than a typical Maine nursing home (54 vs. ME avg 8.9).↑ 507% worse
Deficiencies per inspection Average deficiencies per inspection.	2.2	1.5	This facility has 47% more deficiencies per inspection than a typical Maine nursing home (2.2 vs. ME avg 1.5).↑ 47% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	ME Average	vs. ME Avg
Total inspections Combined count of all inspections conducted at this facility.	25	6.1	This facility has had 310% more total inspections than the Maine average (25 vs. ME avg 6.1). More inspections can mean more regulatory scrutiny rather than worse care.↑ 310% more
Inspections With Deficiencies Inspections that resulted in at least one deficiency. Never exceeds the total inspection count.	7	1.7	This facility has 312% more inspections with deficiencies than a typical Maine nursing home (7 vs. ME avg 1.7).↑ 312% worse

Show Inspection Reports

Inspections Since 2024 · 2 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 7

Maine average 5

Last Health inspection on Feb 2026

Total health citations

Maine average 30.7

Citations per inspection

7.71

Maine average 6.21

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 54 citations resulted from standard inspections; 13 of 54 resulted from complaint investigations; and 22 of 54 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)

Critical health citations

900% worse than Maine average

Maine average: 0.2

Serious health citations

100% better than Maine average

Maine average: 0.3

2 critical citations Maine average: 0.2

0 serious citations Maine average: 0.3

50 moderate citations Maine average: 28.1

2 minor citations Maine average: 2.1

Citations history (last 2 years)

Infection Control moderate citation Feb 17, 2026

Corrected

Abuse/Neglect moderate citation Nov 24, 2025

Corrected

Pharmacy moderate citation Nov 24, 2025

Corrected

Resident Rights moderate citation Nov 24, 2025

Corrected

Total staff 218

Employees 94

Contractors 124

Staff to resident ratio 2.16 : 1

218 total staff / 101 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).

8% more staff per resident than Maine average

Avg staff/day 48

Average shift 8 hours

0% compared with Maine average

Total staff hours (quarter) 35,254

Nursing staff breakdown

9.5 hours

8.4 hours

8 hours

Contractor staffing

6,744 contractor hours this quarter

Certified Nursing Assistant: 37 Registered Nurse: 33 Licensed Practical Nurse: 27 Physical Therapy Assistant: 11 Respiratory Therapy Technician: 6 Qualified Social Worker: 3 Physical Therapy Aide: 3 Nurse Practitioner: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Speech Language Pathologist: 1

Staff by category


Certified Nursing Assistant	57	37	94	18,886	92	100%	8
Registered Nurse	12	33	45	4,034	92	100%	9.5
Licensed Practical Nurse	6	27	33	3,941	92	100%	8.4
Medication Aide/Technician	7	0	7	2,138	83	90%	8.3
Clinical Nurse Specialist	5	0	5	1,586	77	84%	7.3
Mental Health Service Worker	3	0	3	1,203	63	68%	8.1
Physical Therapy Assistant	0	11	11	888	72	78%	6.6
Nurse Practitioner	1	1	2	730	76	83%	9.1
Other Dietary Services Staff	2	0	2	560	63	68%	8.1
Administrator	1	0	1	480	64	70%	7.5
Respiratory Therapy Technician	0	6	6	376	62	67%	5.1
Occupational Therapy Aide	0	1	1	168	41	45%	4.1
Qualified Social Worker	0	3	3	139	44	48%	3.2
Occupational Therapy Assistant	0	1	1	72	9	10%	8
Physical Therapy Aide	0	3	3	32	6	7%	5.3
Speech Language Pathologist	0	1	1	24	11	12%	2.2

94 Certified Nursing Assistant

% of Days 100%

45 Registered Nurse

% of Days 100%

33 Licensed Practical Nurse

% of Days 100%

7 Medication Aide/Technician

% of Days 90%

View All Staffing Data in Auburn

Total fines on record $15K

26% lower than Maine average

Maine average: $21K

Number of fines on record 1

13% fewer fines than Maine average

Maine average: 1.1

Payment denials on record 2

522% more payment denials than Maine average

Maine average: 0.3

Fines amount comparison

This facility $15K

Maine average $21K

Penalty History

Penalties imposed by CMS in the past 3 years.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty May 9, 2025

$15K

Payment Denial May 9, 2025

82 days

Payment Denial Mar 26, 2024

7 days

Last updated: Aug 2026

High-risk clinical events score 11.6

8% better than Maine average

Maine average: 12.6

Functional decline score 27.1

In line with Maine average

Maine average: 26.5

Long-stay resident measures

Average Maine avg: 2.6

Need for Help with Daily Activities Increased 26.4%

8% worse than Maine average

Maine average: 24.4%

Walking Ability Worsened 20.0%

22% better than Maine average

Maine average: 25.6%

Low Risk Residents with Bowel/Bladder Incontinence 34.9%

19% worse than Maine average

Maine average: 29.2%

Falls with Major Injury 1.9%

54% better than Maine average

Maine average: 4.1%

High Risk Residents with Pressure Ulcers 3.1%

28% better than Maine average

Maine average: 4.3%

Urinary Tract Infection 0.6%

72% better than Maine average

Maine average: 2.2%

Lost Too Much Weight 6.7%

28% worse than Maine average

Maine average: 5.2%

Depressive Symptoms 12.9%

11% worse than Maine average

Maine average: 11.6%

Antipsychotic Use 14.5%

28% better than Maine average

Maine average: 20.2%

Pneumococcal Vaccine 99.1%

7% better than Maine average

Maine average: 92.3%

Influenza Vaccine 97.7%

In line with Maine average

Maine average: 95.5%

Hospitalizations per 1,000 days 1.02

27% better than Maine average

Maine average: 1.39

ED visits per 1,000 days 1.35

35% better than Maine average

Maine average: 2.08

Short-stay resident measures

Below average Maine avg: 3.3

Pneumococcal Vaccine 73.5%

In line with Maine average

Maine average: 72.7%

Antipsychotic medication increase 1.1%

10% better than Maine average

Maine average: 1.2%

Influenza Vaccine 73.8%

In line with Maine average

Maine average: 74.5%

Re-hospitalized after SNF stay 21.9%

7% worse than Maine average

Maine average: 20.5%

Emergency department visits 16.1%

In line with Maine average

Maine average: 15.6%

Falls with major injury 1.4%

83% worse than Maine average

Maine average: 0.8%

Ability to care for self at discharge 60.3%

12% better than Maine average

Maine average: 53.7%

Successful return to home or community 44.7%

12% worse than Maine average

Maine average: 50.6%

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

63% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 101

Medicare

14.9% of residents

Medicaid

61.4% of residents

Private pay or other

23.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Clover Health Care from 2011–2023, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.

Key figures below are for fiscal year ending in 12/2023.

Net Patient Income -$2.0M ↓ ~$959.0K vs 2022

Payroll Costs $10.6M ↑ ~$431.6K vs 2022

Operating Margin -10.5% ↓ 4.1pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	97.2%	97.1%	96.8%	96.3%	95.8%	96.6%	96.4%	95.5%	96.3%	88.5%	71.4%	67.4%	76.1%
Beds	244	244	244	244	244	244	244	244	244	244	244	244	244
Net Income	$696,752	$488,829	-$121,659	$892,236	$598,409	$583,275	$709,008	$184,869	$553,986	-$313,990	$1,591,241	$6,303,241	-$948,592
Gross Revenue	$18,953,757	$19,511,706	$19,651,482	$17,216,990	$21,024,505	$21,674,328	$21,990,486	$22,165,514	$22,683,425	$20,351,562	$18,607,892	$19,823,602	$19,935,631
Operating Expenses	$14,016,158	$14,150,783	$14,241,842	$14,537,619	$14,967,683	$15,865,458	$15,912,813	$16,598,083	$17,073,138	$18,334,697	$17,686,373	$17,739,986	$21,292,690
Net Patient Income	$672,448	$474,087	-$139,874	-$728,658	$454,266	$80,429	$551,148	$16,173	$381,278	-$1,322,327	-$2,160,172	-$1,067,257	-$2,026,236
Net Patient Revenue	$14,688,606	$14,624,870	$14,101,968	$13,808,961	$15,421,949	$15,945,887	$16,463,961	$16,614,256	$17,454,416	$17,012,370	$15,526,201	$16,672,729	$19,266,454
Payroll Costs	$7,555,909	$8,092,707	$8,272,816	$7,991,430	$8,333,143	$8,698,995	$8,646,841	$9,241,991	$9,502,030	$10,613,867	$10,107,142	$10,185,635	$10,617,202
Operating Margin %	4.6%	3.2%	-1.0%	-5.3%	3.0%	0.5%	3.4%	0.1%	2.2%	-7.8%	-13.9%	-6.4%	-10.5%
Medicare %	3.8%	4.1%	3.8%	3.6%	3.5%	4.2%	3.8%	3.3%	2.7%	2.9%	3.3%	2.6%	3.1%
Medicaid %	30.0%	29.5%	32.0%	30.8%	29.9%	30.1%	30.3%	30.7%	30.4%	28.8%	27.1%	26.0%	29.0%
Private %	66.2%	66.4%	64.1%	65.6%	66.6%	65.7%	65.8%	66.0%	66.9%	68.4%	69.5%	71.4%	67.8%
Net Patient Revenue/Day	$170	$169	$164	$161	$181	$185	$192	$195	$204	$215	$244	$278	$284
Cost/Day	$162	$163	$165	$170	$175	$184	$185	$195	$199	$232	$278	$295	$314
Avg Length of Stay	38.0 days	15.8 days	18.0 days	23.0 days	25.7 days	34.4 days	28.2 days	23.4 days	21.1 days	33.3 days	38.6 days	38.7 days	27.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$19.3M

Net patient income

-$2.0M

For-profit Operated by a limited liability company.

Net patient revenue

$19.3M

Net patient income

-$2.0M

Other income

$1.1M

Payroll costs

$10.6M 55.1% of net patient revenue

Other operating costs

$10.7M

Total costs

$21.3M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 7 - 8 months.

Coverage residents most often arrive under.

Medicare 26%

Private pay 63%

Medicaid 11%

Coverage residents most often leave under.

Medicare 28%

Private pay 57%

Medicaid 14%

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Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability

General Maine resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural access emphasized.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Meals ($6/meal) Adult day services ($60/day)

Maine Statewide Respite Program

ME Respite Program

Age —

General Caregiver of someone 60+ with dementia, Maine resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited to dementia caregivers; capped funding.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$60/day)

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+

General Maine resident, Medicaid-eligible, requires nursing home-level care.

Income Limits (2025) $943/month (individual); must be less than nursing home cost for full coverage.

Asset Limits $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.

Home equity limit of $636,000; estate recovery applies post-55.

Benefits

24/7 nursing care Meals Therapy Medications (hours unlimited per medical need)

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+

General Maine resident, needs ADL assistance, income/asset limits apply.

Income Limits (2025) ~$2,000/month varies by AAA

Asset Limits Not strict; prioritizes low-income.

Available through five Area Agencies on Aging.

Benefits

Personal care (20-30 hours/week) PERS Adult day care Home modifications

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+

General Maine resident, homeowner, low-income.

Income Limits (2025) ~$34,000/year individual, 80% AMI, varies by county

Asset Limits Not specified; focus on income.

Includes Elderly Hardship Grants for urgent repairs.

Benefits

Wheelchair ramps Grab bars Roof repairs (up to $20,000/project)

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+

General Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.

Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.

Asset Limits $2,000 (individual) for Medicaid portion.

Pilot phase; check availability with DHHS.

Benefits

Medical care Personal care Day center Transportation Respite (tailored to need)

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Age —

General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.

Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A

Asset Limits $155,356 net worth limit

High veteran population in rural areas.

Benefits

Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+

General Maine resident, Medicare Part A/B enrollee.

Income Limits (2025) $2,014/month (individual, QMB), $2,706/month (SLMB/QI).

Asset Limits $9,090 (individual), $13,630 (couple).

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

Benefits

Covers Medicare premiums (up to $174.70/month Part B) Co-pays Deductibles

Is Clover Health Care in a walkable area?

Clover Health Care has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Clover Health Care?

Clover Health Care's occupancy is 92.1%.

How long has Clover Health Care been in business?

Clover Health Care has been operating for approximately 53 years, based on available licensing and registration records.

Are pets allowed at Clover Health Care?

Yes, Clover Health Care allows residents to bring their pets.

What is the best email address for Clover Health Care?

The team at Clover Health Care can be reached at agents@cloverhealth.com.

Does Clover Health Care operate as a for-profit or non-profit?

Clover Health Care is registered as a for-profit in ME.

Who is the administrator of Clover Health Care?

Kevin Hachey is the administrator of Clover Health Care.

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Clover Health Care

Overview of Clover Health Care

Quality ratings

Community insights.

About This Community

License Details

Ownership & Operating Entity

Payment & Insurance

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Dining & Nutrition

Room Accommodations

Contact Clover Health Care

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

CMS Health Inspection History

Inspections Since 2024 · 2 years of data

Breakdown of citation severity (last 2 years)

Citations history (last 2 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

94 Certified Nursing Assistant

45 Registered Nurse

33 Licensed Practical Nurse

7 Medication Aide/Technician

5 Clinical Nurse Specialist

3 Mental Health Service Worker

11 Physical Therapy Assistant

2 Nurse Practitioner

2 Other Dietary Services Staff

1 Administrator

6 Respiratory Therapy Technician

1 Occupational Therapy Aide

3 Qualified Social Worker

1 Occupational Therapy Assistant

3 Physical Therapy Aide

1 Speech Language Pathologist

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

Places of interest near Clover Health Care

Calculate Travel Distance to Clover Health Care

Financial Assistance for Nursing Home in Maine

Home and Community Benefits for the Elderly

Maine Statewide Respite Program

MaineCare Long-Term Care (Nursing Facility Services)

Consumer-Directed Home-Based Care (CDHBC)

Home Accessibility and Repair Program

Program of All-Inclusive Care for the Elderly (PACE)

Financial Assistance for
Nursing Home in Maine