Medium-capacity home · Offers a balance of services and community atmosphere.
Diversicare of Safe Haven
Administered by Victoria Fierova, Diversicare of Safe Haven is a nursing home in Southaven, Mississippi, that offers skilled nursing. This community is operated by Diversicare of Southaven, LLC and has a 140-bed capacity. Medicare and Medicaid are also accepted, offering coverage options for residents who require long-term care.
With 136 residents currently receiving care, or approximately 97% occupancy, the community has a daily average of Nurse Aide support at 2 hours and 6 minutes per resident. Additionally, 38 minutes of Registered Nurse care and 45 minutes of LPN/LVN services are also provided. Its location also earned a Walk Score of 20, making it a highly car-dependent area where most services and visits require a car.
Over the past six years, state inspections have identified concerns related to infection prevention, medication administration, care plan implementation, and safety practices. However, the community has shown substantial improvement, as reflected in its recent inspections.
Discussions about Diversicare of Safe Haven’s staff training, operational procedures, and quality assurance measures during a visit may benefit interested families who are exploring care options.
Community insights.
About this community
Diversicare of Safe Haven is legally operated by Diversicare of Southaven, LLC, and administered by Victoria Fierova.
Inspection History
In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Mississippi state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Mississippi state average• Total deficiencies (340% above)
• Deficiencies per inspection (21% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | MS Average | vs. MS Avg |
|---|---|---|---|
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Total deficiencies
| 154 | 35 | This facility has 340% more total deficiencies than a typical Mississippi nursing home (154 vs. MS avg 35).↑ 340% worse |
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Deficiencies per inspection
| 3.8 | 3.15 | This facility has 21% more deficiencies per inspection than a typical Mississippi nursing home (3.8 vs. MS avg 3.15).↑ 21% worse |
Inspections
| This Facility | MS Average | vs. MS Avg |
|---|---|---|---|
|
Total inspections
| 41 | 15 | This facility has had 173% more total inspections than the Mississippi average (41 vs. MS avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 173% more |
Places of interest near Diversicare of Safe Haven
1.7 miles from city center
Estimated distance in miles from Southaven's city center to Diversicare of Safe Haven's address, calculated via Google Maps.
— 1.33 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)
Calculate Travel Distance to Diversicare of Safe Haven
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Compare Nursing Homes around Southaven
Info below is compiled from CMS reports & the MS State Dept. of Health (MSDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Mississippi average is: 48.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| DeSoto Healthcare Center | NH HOS PC RC SNF | Southaven (Brook Hollow) | 120
Facility
120
MS AVG
70
Rank
#22 / 265 |
75.8%
Facility
75.8%
MS AVG
85.9%
Rank
#92 / 105 | -12% | 4.45
Facility
4.45
MS AVG
4.63
Rank
#55 / 116 | -30% | -4% | $9.3k
Facility
$9.3k
MS AVG
$40.1k
Rank
#69 / 117 | 17
Facility
17
MS AVG
16.9
Rank
#58 / 113 | 2.8
Facility
2.8
MS AVG
3.8
Rank
#18 / 113 | 2 | 91 | A+ |
25
Facility
25
MS AVG
37
Rank
#194 / 282 | Desoto Healthcare Inc | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
MS AVG
$8.5M
Rank
#27 / 110 | $5.0MFiscal year ending 12/2023
Facility
$5.0MFiscal year ending 12/2023
MS AVG
$4.1M
Rank
#20 / 110 | 47.4%Fiscal year ending 12/2023
Facility
47.4%Fiscal year ending 12/2023
MS AVG
48%
Rank
#60 / 110 | 255296 | ||||
| Diversicare of Southaven | NH HOS MC SNF | Southaven (West End) | 140
Facility
140
MS AVG
70
Rank
#14 / 265 |
94.3%
Facility
94.3%
MS AVG
85.9%
Rank
#21 / 105 | +10% | 4.01
Facility
4.01
MS AVG
4.63
Rank
#94 / 116 | +28% | -14% | $59.2k
Facility
$59.2k
MS AVG
$40.1k
Rank
#102 / 117 | 40
Facility
40
MS AVG
16.9
Rank
#108 / 113 | 5.0
Facility
5.0
MS AVG
3.8
Rank
#87 / 113 | 7 | 132 | - |
22
Facility
22
MS AVG
37
Rank
#205 / 282 | Hannah Davis | $15.7MFiscal year ending 06/2024
Facility
$15.7MFiscal year ending 06/2024
MS AVG
$8.5M
Rank
#4 / 110 | $6.7MFiscal year ending 06/2024
Facility
$6.7MFiscal year ending 06/2024
MS AVG
$4.1M
Rank
#6 / 110 | 42.6%Fiscal year ending 06/2024
Facility
42.6%Fiscal year ending 06/2024
MS AVG
48%
Rank
#90 / 110 | 255109 |
Financial Assistance for
Nursing Home in Mississippi
Diversicare of Safe Haven is located in Southaven, Mississippi.
Here are the financial assistance programs available to residents in Mississippi.
Frequently Asked Questions about Diversicare of Safe Haven
Who is the owner of Diversicare of Safe Haven?
Diversicare of Safe Haven is legally operated by Diversicare of Southaven, LLC, and administered by Victoria Fierova.
Is Diversicare of Safe Haven in a walkable area?
Diversicare of Safe Haven has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Diversicare of Safe Haven?
Diversicare of Safe Haven's occupancy is 97%.
Are pets allowed at Diversicare of Safe Haven?
No, Diversicare of Safe Haven has a no-pet policy.
Who is the administrator of Diversicare of Safe Haven?
Victoria Fierova is the administrator of Diversicare of Safe Haven.
How many beds does Diversicare of Safe Haven have?
Diversicare of Safe Haven has 140 beds.
Has Diversicare of Safe Haven had any deficiencies?
Diversicare of Safe Haven has had 154 reported deficiencies according to records from Mississippi State Department of Health (MSDH).
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