Majestic Care of Carmel Assisted Living

Assisted Living Home

Majestic Care of Carmel Assisted Living

12999 N Pennsylvania St, Carmel, IN 46032 View Map
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Overview of Majestic Care of Carmel Assisted Living

Majestic Care of Carmel Assisted Living offers an environment characterized by warmth, care, positivity, and unwavering support. Its team compassionately assists its residents 24/7/365, creating fulfilling and magical experiences daily. Located less than two miles from the esteemed Carmel Arts & Design District, the residents of Majestic Care have the advantage of proximity to art galleries, restaurants, antique stores, and various specialty retail shops, ensuring their days are as culturally enriched as they are comfortable.

Residents at Majestic Care enjoy spacious accommodations offering both independence and comfort. With meal services, life enrichment activities, and 24-hour nursing care, the community epitomizes gracious hospitality. It also provides assistance with daily living activities, housekeeping, laundry, and household maintenance services. Outdoor patio and garden areas bestow residents with refreshing spaces to unwind. Majestic Home Health extends this revolutionized approach to home-based care, focusing on enriching lives of both the individuals under care and caregivers. Majestic Care truly reimagines assisted senior living, augmenting it with uncompromised quality and enjoyable experiences.

(317) 848-2448

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Indiana average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Indiana average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Indiana average: 2.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Indiana average: 4.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 2m per day

This home provides 12% less nursing time per resident than the state average.

Indiana average: 3h 26m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 299

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 52.6%
Residents per day (avg) 46
Occupancy rate
52.6%
Residents per day (avg)
46

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

44% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Governmental home
County
Home revenue
$10.2M
Operating deficit
-$347.5K
Governmental home County
Home revenue
$10,200,345.00
Operating deficit
$-347,470.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
30.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
Total costs $10.5M
Bed community size
299-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
5 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
47%
Occupied Beds
140 of 299
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 7, 2025
License Expiration
June 30, 2026

Additional licensing details

License number: 25-001149-1

Ownership & operating entity

Majestic Care of Carmel Assisted Living is legally operated by PULASKI MEMORIAL HOSPITAL, and administrated by JOHN SEIB.

Profit status: OTHER

Type Of Units

SNF (Skilled Nursing)
72 units
SNF/NF (Combined)
32 units
Residential
195 units
Total beds
299 units

Safety & Compliance

Wheelchair Accessible
Emergency Systems: Yes
Safety Features: 24/7 security, emergency call system.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: JEFFERY FISH
Contact: Mr. Don Kump, CFO

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
24-Hour Staffing

Contact Information

Fax: (317) 848-5990

Amenities & Lifestyle

Dining services
salon/spa services
outdoor patio and garden areas
library
activity programs
emergency call system
housekeeping
laundry services.

Programs & Activities

Activities
Multiple educational, cultural, social, and recreational activities offered daily.
Specific Programs
Assisted Living, Independent Living, Memory Care, Respite Care, Short-Term Rehabilitation, Long-Term Care, Outpatient Therapy, Speech Therapy, Occupational Therapy, Physical Therapy, Behavioral Health, Home Health, Pediatric Care, Child Care
Operating Hours
24/7

Dining & Nutrition

Food Description
Delicious meals prepared by executive chefs; registered dietitian available for nutritional counseling.
Meals Included
Yes
Special Diets
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Majestic Care of Carmel Assisted Living

Assisted Living Memory Care Hospice Care
Contact Majestic Care of Carmel Assisted Living

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

9 visits/inspections

18 visits/inspections triggered by complaints

Results

4 with citations

5 without citations

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Latest inspection

Date:February 3, 2025
Type:Complaint Investigation

50 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

47 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Assisted Living around Carmel

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Sunrise on Old Meridian
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Carmel
149
Yes
-
50
MS OLD MERIDIAN SH, LLC
49.7%
-
-
-
-
-
-
-
-
-
-
-
-
-28%
Studio / Suite / 1 Bed
Majestic Care of Carmel Assisted Living
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Carmel
104
Yes
A+
60
SMITH, TODD
46.8%
$10,175,106.00
$3,131,950.00
30.8%
46.20
3/5
3.0372
3/5
2/5
3/5
26
-29%
-12%
-33%
Studio / 1 Bed / 2 Bed
Brookdale Carmel
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Carmel
100
Yes
A+
82
CLARE BRIDGE OF CARMEL, LLC
50.0%
-
-
-
-
-
-
-
-
-
-
-
-
-28%
Studio / 1 Bed / 2 Bed
Bickford of Carmel
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Carmel
82
Yes
-
11
BICKFORD OF CARMEL LLC
42.7%
-
-
-
-
-
-
-
-
-
-
-
-
-38%
Studio / 1 Bed / 2 Bed
Willow Haven Senior Homes
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Carmel
10
No
A+
6
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

Majestic Care Of Carmel Assisted Living 2
Majestic Care Of Carmel Assisted Living2
Majestic Care Of Carmel Assisted Living1

Places of interest near Majestic Care of Carmel Assisted Living

Address 2.7 miles from city center — 5.23 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)

Address 12999 N Pennsylvania St, Carmel, IN 46032

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

89
Total Staff
68
Employees
21
Contractors
19,188
Total Hours (Quarter)
28
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse68.3 No
Licensed Practical Nurse147.7 No
Certified Nursing Assistant268.1 No
Staff by Category
Administration
2 staff
5.6hs shift avg
Nursing Staff
56 staff
7.9hs shift avg
Physicians & Practitioners
7 staff
7.3hs shift avg
Therapy Services
15 staff
6.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
7.4hs shift avg
Dietary Services
4 staff
7.8hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
12%
of total hours from contractors
2,300 contractor hours this quarter
Speech Language Pathologist: 3 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 5 Qualified Social Worker: 3 Feeding Assistant: 1 Physical Therapy Aide: 3 Other Physician: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant260266,19291100%8.1
Licensed Practical Nurse140143,76991100%7.7
Registered Nurse6061,72291100%8.3
Medication Aide/Technician6061,4458796%7.9
RN Director of Nursing3039697785%8.7
Dietitian1016236875%9.2
Respiratory Therapy Technician0445797178%7.8
Nurse Practitioner1015126470%8
Mental Health Service Worker1015046369%8
Administrator1014806066%8
Qualified Social Worker0334526167%7.4
Clinical Nurse Specialist5054344651%7.7
Speech Language Pathologist0333586268%5.4
Feeding Assistant0113156470%4.9
Physical Therapy Assistant0552734954%5.6
Physical Therapy Aide0332683943%6.1
Other Dietary Services Staff3031923437%5.2
Dental Services Staff1014589%5.6
Medical Director011303134%1
Other Physician011261314%2

Health Inspection History

Inspections
Total health inspections 4

Indiana average 6


Last Health inspection on Jul 2024

Total health citations 26
Citations per inspection
6.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 26 citations resulted from standard inspections; 4 of 26 resulted from complaint investigations; and 1 of 26 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

26 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Jul 30, 2024
Corrected

Infection Control moderate citation Jul 30, 2024
Corrected

Quality of Care moderate citation Jul 30, 2024
Corrected

Care Planning moderate citation Jul 30, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Majestic Care
Resident Census by Payment Source
45 Total Residents
Medicare 9 (20%)
Medicaid 30 (66.7%)
Private Pay/Other 6 (13.3%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.6
18% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.9
25% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.3%
48% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.2%
43% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.1%
In line with Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.5%
68% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.1%
62% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.7%
45% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.7%
17% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 93.0%
285% worse than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.0%
21% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 69.5%
26% worse than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.9%
In line with Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 32.4%
60% worse than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 60.3%
24% worse than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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