Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Heritage
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Heritage
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Heritage accepts Medicare and private pay.
Overview of The Heritage
The Heritage is a comprehensive community in Syracuse, New York, catering to assisted living for dementia patients with memory care living facilities, and nursing home services. Safety takes precedence here, coupled with an unwavering commitment to quality care. Rigorous safety checks occur every two hours, 24/7, creating an environment that prioritizes both physical and mental well-being for residents.
The home goes the extra mile by offering an emergency response system, medication monitoring, and constant access to nursing care. Residents benefit from an expansive courtyard, a dedicated salon, and inviting common areas for families and visitors. The community further extends its embrace through intimate dining rooms, a welcoming community living room, and a suite of spiritual care services. With meticulous attention to memory care qualifications, The Heritage ensures a comprehensive and holistic living experience.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 90th out of 184 homes in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 90th out of 184 homes in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 1m per day
Rank #90 / 184Nurse hours — State benchmarkedThis home is ranked 90th out of 184 homes in Kentucky. Shows adjusted nurse hours per resident per day benchmarked to the Kentucky average, with a ranking across 184 Kentucky facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs New York avg
+40%
Standout metric
Registered Nurse (RN) is +67% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 10m per day | ▲ 67% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 43m per day | ▼ 8% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 34m per day | ▲ 17% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 49m per day | ▲ 18% State avg: 3h 14m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 44% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 37m per day | ▲ 29% State avg: 29m per day · National avg: 29m per day |
Capacity and availability
This home usually has limited availability
Occupancy rate
88.2%
Rank #46 / 202Occupancy rate — State benchmarkedThis home is ranked 46th out of 202 homes in Kentucky. Shows this facility's occupancy rate versus the Kentucky average, with its Statewide rank out of 202. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
145 days
Walk Score: 37 / 100 Rank #897 / 1173Walk Score — State benchmarkedThis home is ranked 897th out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Safety FeaturesSecure entrances
Rehabilitation
Minimum Age55+
Linen ServiceYes
Fitness Center
Library
Salon
Spa
Patio
Walking Paths
Housekeeping
Laundry
Dining Services
Personal Care
ActivitiesActivities and social events are organized for residents.
Wellness ProgramThe community provides personalized care and a commitment to overall wellness.
Specific ProgramsLifestyle and Service Options
Food DescriptionThe Heritage provides catered dining services for its residents.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for The Heritage
Floorplan For The Heritage's Independent Living Apartments In Watertown, Wi.
Floorplan For Assisted Living Community In Watertown Wi. The Heritage, A Cedar C
Financial Assistance for
Assisted Living in New York
The Heritage is located in Syracuse, New York.
Here are the financial assistance programs available to residents in New York.
Frequently Asked Questions about The Heritage
Is The Heritage in a walkable area?
The Heritage has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at The Heritage?
The Heritage's occupancy is 88.2%.
Does The Heritage have different floorplan options?
Yes — see the floorplan options available at The Heritage on this page.
Are there photos of The Heritage?
Yes — there are 2 photos of The Heritage in the photo gallery on this page.
What is the phone number of The Heritage?
(414) 259-2097 will put you in contact with the team at The Heritage.
Is The Heritage Medicare or Medicaid certified?
The Heritage is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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