Occupancy rate
67%
Lower than the California average: 72.8%Hacienda Living
Assisted Living in Chino Hills
Hacienda Living
Assisted Living in Chino Hills
Hacienda Living boasts an elegant and stimulating atmosphere that encourages residents to thrive. Praised for its quality residential assisted living services, seniors immediately feel a sense of belonging and family-like treatment. It heeds a resident-centered approach to senior care that practices exceptional, compassionate support– empowering seniors to continue expressing their individuality and independence.
The lifestyle at Hacienda Living is focused on the comfort and convenience of its residents. It has designed its amenities and services to help seniors live hassle-free lives while achieving holistic wellness. These include housekeeping, ADLs, delicious meal plans, calendar-filled activities, and life-enriching programs.
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Lower than the California average: 72.8%Occupied beds
4 / 6
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 16, 2021
CountySan Bernardino
Hacienda Living is legally operated by La Hacienda Llc, and administrated by Velazquez, Raul.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Hacienda Living
Assisted Living
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
6 visits
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
California average: 16 visits
Breakdown by visit type
3 total complaint visits
1 other visit
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
Show Inspection Reports
3 complaint investigations
Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.
Investigations can have many visits.
California average: 10 complaint investigations
2 official inspections
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
0 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
0 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
Date
January 15, 2025
Complaint InvestigationInspection Report Summary for Hacienda Living
This facility’s inspection record is mostly clean, with no deficiencies cited in its two most recent annual inspections on July 31, 2024, and July 21, 2022, including infection control and medication management. Two complaint investigations in December 2023 and January 2025 found allegations about visitor restrictions and medication delivery to be unsubstantiated or unfounded. The facility has consistently met regulatory requirements without citations or enforcement actions since its original licensing in June 2021.
Compare Assisted Living around Chino Hills The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Oakmont of Chino Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills | 170 | Yes | 19 | 4 | 6 | 0 | 4 | 82.4% | - | Oakmont Sr Lvng Chino Hills Opco;Oakmont Mgmt Grou | Studio / 1 Bed / 2 Bed |
| Chino Hills Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills (Butterfield Ranch) | 94 | Yes | 30 | 5 | 21 | 6 | 15 | 74.5% | A+ | Pacifica Chino Hills Lp; Chino Hills Mgr Llc | Studio / 1 Bed |
| Hacienda Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chino | 6 | Yes | 37 | 2 | 3 | 0 | 4 | 66.7% | A+ | La Hacienda Llc | Private Rooms / Semi-Private Rooms |
| Ivy Garden Senior Condos |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino | - | Yes | 71 | 0 | 0 | 0 | - | - | - | - | 1 Bed / 2 Bed |
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Places of interest near Hacienda Living
6.7 miles from city center
Estimated distance in miles from Chino's city center to Hacienda Living's address, calculated via Google Maps.
— 3.87 miles to nearest hospital (Pomona Valley Hospital Medical Center)
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