Hacienda Living

Overview of Hacienda Living

Hacienda Living boasts an elegant and stimulating atmosphere that encourages residents to thrive. Praised for its quality residential assisted living services, seniors immediately feel a sense of belonging and family-like treatment. It heeds a resident-centered approach to senior care that practices exceptional, compassionate support– empowering seniors to continue expressing their individuality and independence.

The lifestyle at Hacienda Living is focused on the comfort and convenience of its residents. It has designed its amenities and services to help seniors live hassle-free lives while achieving holistic wellness. These include housekeeping, ADLs, delicious meal plans, calendar-filled activities, and life-enriching programs.

Facility Direct Line (909) 590-0700

6-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

5 years in operation

An established community with some operational experience and growing routines.

Walk Score: 37 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

50%

Lower than the California average: 72.8%

Occupied beds

3 / 6

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceJuly 16, 2021

CountySan Bernardino

Hacienda Living is legally operated by La Hacienda LLC, and administered by Raul Velazquez.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 0 citations 7 total visits 3 complaint visits 2 official inspections 3 complaint investigations

Inspection Score

13 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better

Standout metricNo citations on file since 2021 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.	7	16	This facility has had 56% fewer total inspections than the California average (7 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	3	13	This facility has had 77% fewer complaint visits than the California average (3 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 77% fewer Rank #443 / 1388 Complaint visits — State benchmarked This home is ranked 443rd out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	2	7	This facility has had 71% fewer other visits than the California average (2 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	2	4	This facility has had 50% fewer official inspections than the California average (2 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	3	10	This facility has had 70% fewer complaint investigations than the California average (3 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 70% fewer

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Two-story

Transportation Services

Fitness and Recreation

2.3 miles from city center Estimated distance in miles from Chino's city center to Hacienda Living's address, calculated via Google Maps. — 3.87 miles to nearest hospital (Pomona Valley Hospital Medical Center)

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Compare Assisted Living around Chino Hills

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Oakmont of Chino Hills	AL MC	Chino Hills	170 Facility 170 CA AVG 104 Rank #256 / 1646	Yes	19 Facility 19 CA AVG 59 Rank #1855 / 2058	92 Facility 92 CA AVG 81 Rank #349 / 1475	13	6 Facility 6 CA AVG 13 Rank #652 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1434	15 Facility 15 CA AVG 13 Rank #518 / 1504	82.4%	-	Oakmont Sr. Lvng Chino Hills Opco And Oakmont Mgmt Grou	Studio / 1 Bed / 2 Bed
Chino Hills Senior Living	AL IL MC RC	Chino Hills (Butterfield Ranch)	94 Facility 94 CA AVG 104 Rank #823 / 1646	Yes	30 Facility 30 CA AVG 59 Rank #1717 / 2058	59 Facility 59 CA AVG 81 Rank #1344 / 1475	35	21 Facility 21 CA AVG 13 Rank #1143 / 1388	6 Facility 6 CA AVG 3 Rank #1157 / 1434	16 Facility 16 CA AVG 13 Rank #500 / 1504	94.7%	A+	Pacifica Chino Hills LP And Chino Hills Mgr LLC	Studio / 1 Bed
Hacienda Living	AL	Chino	6 Facility 6 CA AVG 104 Rank #1319 / 1646	Yes	37 Facility 37 CA AVG 59 Rank #1602 / 2058	94 Facility 94 CA AVG 81 Rank #212 / 1475	7	3 Facility 3 CA AVG 13 Rank #443 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1434	5 Facility 5 CA AVG 13 Rank #1019 / 1504	50.0%	A+	La Hacienda LLC	Private Rooms / Semi-Private Rooms
Ivy Garden Senior Condos	AL MC	Chino	-	Yes	71 Facility 71 CA AVG 59 Rank #701 / 2058	-	-	-	-	-	-	-	-	1 Bed / 2 Bed

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Hacienda Living?

Hacienda Living is legally operated by La Hacienda LLC, and administered by Raul Velazquez.

Is Hacienda Living in a walkable area?

Hacienda Living has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Hacienda Living?

Hacienda Living's occupancy is 50%.

How long has Hacienda Living been in business?

Hacienda Living has been operating for approximately 5 years, based on available licensing and registration records.

Are pets allowed at Hacienda Living?

Yes, Hacienda Living allows residents to bring their pets.

Who is the administrator of Hacienda Living?

Raul Velazquez is the administrator of Hacienda Living.

How many beds does Hacienda Living have?

Hacienda Living has 6 beds.

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