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Highlands on the East Side
Assisted Living in East Providence
Highlands on the East Side
Assisted Living in East Providence
Overview of Highlands on the East Side
Nestled in a vibrant and diverse neighborhood, Highlands on the East Side is a true gem in the world of assisted living and memory care. Their highly skilled staff and stunning ambiance make it a place you can truly call home. The common spaces are not only comfortable and inviting but also designed to engage the mind, body, and spirit, creating beautiful moments every day. With a variety of floorplans to choose from, you can enjoy maintenance-free living and even bring your furry friend along.
Highlands also welcomes those seeking short-term stays, providing respite care in a pet-friendly environment. The community has thoughtfully designed outdoor common areas and recreational spaces such as a game room, arts and crafts center, and even a theater room with a piano for music enthusiasts. Overall, Highlands on the East Side is a secure community with a unique character where residents can truly thrive and experience hassle-free living.
Over 15 years of experience
Jaime Girard Rochette serves as Executive Director with over 15 years of senior living experience. She has successfully led multiple communities, fostering mission-driven cultures and elevating care standards. Jaime currently oversees The Highlands and four other communities, demonstrating strong leadership and commitment to exceptional assisted living and memory care services.
86-bed community
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 85 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAssisted Living Residence
StatusActive
IssuanceJanuary 1, 2017
ExpirationDecember 31, 2025
License NumberALR01496
Highlands on the East Side is legally operated by Concetta Dicenzo.
Wheelchair Accessible
Safety FeaturesEmergency Call Systems
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Respite Care & Rehab
Fax(401) 654-5223
Variety Of Apartment Styles
Hospitality Kitchenettes
Step-In Or Roll-In Showers
Housekeeping
3 Chef-Prepared Meals Served Daily
Private Dining Room
Café Bistro For Nutritious Snacks
Scheduled Transportation
Beauty & Barber Salon
Exercise & Cultural Events
Creative Arts Programs
Lounge Areas & Library
Outdoor Patios & Gardens
Musical Concerts
Card & Game Rooms
Guest Speakers
Newspaper Delivery
Smoke-Free Environment
Specific ProgramsActivities, Dining
Operating HoursMonday-Friday: 9:00am – 5:00pm, by appointment after hours and on weekends
Food DescriptionAt The Highlands, fine food and healthy living go hand-in-hand. Each day we serve up generous portions of both in the most cheerful of dining rooms among the best of friends.
Meals IncludedYes
Meals Per Day3
Meal ScheduleBreakfast, Lunch, Dinner
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 300 / 510 / 600 / 605 / 475 - 925 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Highlands on the East Side
Assisted Living
Inspection History
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
17 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
August 18, 2025
Complaint Investigation27 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Rhode Island average: 34 deficiencies
1.6 deficiencies per inspection
Inspection Report Summary for Highlands on the East Side
The most recent inspection on August 18, 2025, identified deficiencies related to staffing, use of an unlicensed nursing service agency, resident care, residency requirements, and recordkeeping. Earlier inspections showed a pattern of issues with resident assessments, documentation, dietary services, and compliance with residency definitions, with some complaint investigations substantiating these findings. Inspectors cited recurring themes involving incomplete or outdated resident records, failure to meet residency criteria, and problems with care services including wound care and medication management. Several complaint investigations were substantiated, including neglect related to the use of unlicensed staff and failure to update assessments after significant resident condition changes. The inspection history indicates ongoing challenges with administrative management and care documentation, with no clear trend of sustained improvement.
Living Spaces & Floor Plans
Highlands On The East Side 1 Bed B
Highlands On The East Side 2 Bed
Highlands On The East Side 1 Bed
Highlands On The East Side 1 Bed C
Highlands On The East Side Studio
Financial Assistance for
Assisted Living in Rhode Island
Highlands on the East Side is located in Providence, Rhode Island.
Here are the financial assistance programs available to residents in Rhode Island.
Places of interest near Highlands on the East Side
6 miles from city center
Estimated distance in miles from Providence's city center to Highlands on the East Side's address, calculated via Google Maps.
— 0.13 miles to nearest hospital (The Miriam Hospital)
Calculate Travel Distance to Highlands on the East Side
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around East Providence The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.
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HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | East Providence (Ingrams Corner) | 132 | Yes | 54 | Studio / 1 Bed / 2 Bed | 15 | Brian Brown | 5 | 0 | 4 | 21 |
| Highlands on the East Side |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Providence (Hope) | 86 | Yes | 85 | Studio / 1 Bed / 2 Bed | 9 | Concetta Dicenzo | 17 | 15 | 7 | 27 |
| Saint Elizabeth Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Providence (Elmwood) | 72 | Yes | 76 | Studio / 1 Bed / 2 Bed | 22 | Margaret Connelly, Adm | 7 | 6 | 4 | 17 |
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