Birch Healthcare Center

Birch Healthcare Center is a Nursing Home in New Hampshire

Birch Healthcare Center is a Nursing Home in New Hampshire

Birch Healthcare Center

62 Rochester Hill Rd, Rochester, NH 03867 View Map

Birch Healthcare Center is a Nursing Home in New Hampshire

Birch Healthcare Center is a Nursing Home in New Hampshire

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Overview of Birch Healthcare Center

Overlooking the serene neighborhood of Rochester, NH, Birch Healthcare Center is a dedicated senior care provider that offers an array of clinical services for seniors’ varying needs. Residents here enjoy access to short-term and long-term care, as well as rehabilitation therapy, medical care, mental health services, and palliative care. The community’s care team also offers personal care assistance to ensure residents are always looking good and feeling good as they go through their recovery process.

A team of on-site dieticians and nutritionists are also available to curate a personalized diet plan for each resident to make sure they are getting the proper nourishment. Additional services, such as dental, vision and podiatry care are also offered to further enhance residents’ comfort and convenience and improve their quality of life. Here, residents and their families can enjoy their peace of mind, knowing that their loved ones are well-cared for and thriving.

+1 603-335-3955

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.13/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 79

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New Hampshire average
Occupancy rate 75.6%
Residents per day (avg) 66
Occupancy rate
75.6%
Residents per day (avg)
66

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

49% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

32% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Other
Home revenue
$8.8M
Profit
$332.3K
Proprietary home Other
Home revenue
$8,764,358.00
Profit
$332,252.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
29.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
Total costs $8.4M
Bed community size
79-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 4, 2026
License Expiration
March 31, 2027

Additional licensing details

License number: 4459
County: Strafford

Ownership & operating entity

Birch Healthcare Center is administrated by KATELYN J SUAZO.

What does this home offer?

Accepts Medicaid icon
Check icon

Accept Medicaid: Yes

Total residents icon
Check icon

Total Residents: 79

Building type icon
Check icon

Building Type: Two-story

Types of Care at Birch Healthcare Center

Nursing Home Respite Care Nursing Care
Contact Birch Healthcare Center

Comparison Chart

The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Compare Nursing Homes around Rochester
Birch Healthcare Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Rochester
79
No
15
-
75.6%
$8,712,934.00
$2,552,274.00
29.3%
65.50
2/5
3.1280
3/5
1/5
4/5
1
Rochester Manor
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
23
MCCRACKEN, KATHLEEN
82.0%
$14,816,660.00
$4,404,118.00
29.7%
79.60
2/5
3.1257
2/5
2/5
3/5
1
Colonial Hill Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
42
-
-
-
-
-
-
-
-
-
-
-
-
Dover Center For Health and Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
23
-
-
-
-
-
-
-
-
-
-
-
-
Maple St. Complex
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
29
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Birch Healthcare Center

Address 1.7 miles from city center

Address 62 Rochester Hill Rd, Rochester, NH 03867

Calculate Travel Distance to Birch Healthcare Center

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

176
Total Staff
75
Employees
101
Contractors
23,947
Total Hours (Quarter)
34
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse288.1 Yes
Licensed Practical Nurse238.6 Yes
Certified Nursing Assistant1007.6 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
159 staff
8hs shift avg
Physicians & Practitioners
2 staff
7.8hs shift avg
Therapy Services
8 staff
4.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.8hs shift avg
Dietary Services
3 staff
7.6hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
13.3%
of total hours from contractors
3,189 contractor hours this quarter
Physical Therapy Assistant: 4 Registered Nurse: 19 Certified Nursing Assistant: 63 Qualified Social Worker: 1 Licensed Practical Nurse: 10 Physical Therapy Aide: 1 Respiratory Therapy Technician: 2 Speech Language Pathologist: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant376310010,85391100%7.6
Licensed Practical Nurse1310234,06291100%8.6
Medication Aide/Technician7072,99891100%8.6
Registered Nurse919281,9809099%8.1
Nurse Practitioner1015256774%7.8
Clinical Nurse Specialist1015196673%7.9
Qualified Social Worker0114986470%7.8
Dietitian1014836066%8
Other Dietary Services Staff2024755763%7.2
Mental Health Service Worker2023995055%8
Administrator1013274145%8
Physical Therapy Aide0112985864%5.1
Physical Therapy Assistant0442114954%4.2
Speech Language Pathologist0111623640%4.5
Respiratory Therapy Technician0221444044%3.6
Nurse Aide in Training1011522%7.6

Health Inspection History

Source: CMS Health Citations (Jul 2023 – Sep 2025)

4
Inspections
10
Total Citations
0
Critical (J-L)
1
Serious (G-I)
2.5
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
9
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
2
20% of total
Pharmacy Services
2
20% of total
Infection Control
1
10% of total
Resident Rights
1
10% of total
Abuse, Neglect & Exploitation
1
10% of total
Environmental
1
10% of total
Citation Sources
Standard Inspections 9
Complaint Investigations 1
State Comparison (NH)
Citations
10
New Hampshire average: 14.4
Critical Citations
0
New Hampshire average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 18, 2025 D Abuse/NeglectF0609 Corrected
Sep 18, 2025 D Quality of CareF0698 Corrected
Sep 18, 2025 D Resident RightsF0552 Corrected
Aug 29, 2024 D Infection ControlF0880 Corrected
Aug 29, 2024 D PharmacyF0761 Corrected
Apr 16, 2024 G Quality of CareF0689 Corrected
Jul 26, 2023 D EnvironmentalF0921 Corrected
Jul 26, 2023 D NutritionF0812 Corrected
Jul 26, 2023 D PharmacyF0761 Corrected
Jul 26, 2023 D Care PlanningF0658 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
55 Total Residents
Medicare 6 (10.9%)
Medicaid 42 (76.4%)
Private Pay/Other 7 (12.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
7.8 Score
32% better than avg New Hampshire avg: 11.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
21.7 Score
6% better than avg New Hampshire avg: 23.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
8.5%
Lost Too Much Weight
6.4%
Urinary Tract Infection
3.0%
Depressive Symptoms
18.7%
Falls with Major Injury
6.2%
Pneumococcal Vaccine
98.6%
Antipsychotic Use
12.4%
Walking Ability Worsened
15.4%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
41.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
88.6% 6% better than avg New Hampshire: 83.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.3% 21% better than avg New Hampshire: 1.6%
Influenza Vaccine
94.3% 14% better than avg New Hampshire: 83.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $11K New Hampshire avg: $33K 68% better than avg
Number of Fines 1 New Hampshire avg: 1.9
Compared to New Hampshire Average Facility: $11K | New Hampshire Avg: $33K
Penalty History

Showing all 1 penalties (Apr 2024 - Apr 2024)

Apr 16, 2024 Civil Money Penalty
$11K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for New Hampshire Seniors

Program
State Program Name
Eligibility
Benefits
Choices for Independence
NH Medicaid CFI Waiver
  • General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NH Specifics: Small state; rural access emphasis.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
NH ServiceLink
  • General: Age 60+, New Hampshire resident, or caregiver.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NH Specifics: Primarily referral-based; limited direct funding.
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
New Hampshire Old Age Assistance
  • General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits: $1,500 (individual), $2,000 (couple).
  • NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
New Hampshire Family Caregiver Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • NH Specifics: 13 ServiceLink locations; rural/low-income priority.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
New Hampshire Medicare Savings Program
  • General: Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
New Hampshire Fuel Assistance Program
  • General: Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
New Hampshire SCSEP
  • General: Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Hampshire VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NH Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
New Hampshire Property Tax Relief
  • General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits: Not assessed; home value cap at $750,000.
  • NH Specifics: Refundable relief (~$100-$500/year); annual application.
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.

Claim What’s Yours Financial Aid for New Hampshire Seniors

NH Medicaid CFI Waiver

Choices for Independence

Requirements:
  • General:
    Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NH Specifics:
    Small state; rural access emphasis.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink

NH ServiceLink Aging and Disability Resource Center

Requirements:
  • General:
    Age 60+, New Hampshire resident, or caregiver.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NH Specifics:
    Primarily referral-based; limited direct funding.
Benefits without Contact:
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
New Hampshire Old Age Assistance

Old Age Assistance (OAA)

Requirements:
  • General:
    Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025):
    ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits:
    $1,500 (individual), $2,000 (couple).
  • NH Specifics:
    Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program

New Hampshire Family Caregiver Program (via NFCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • NH Specifics:
    13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Hampshire Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NH Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program

New Hampshire Fuel Assistance Program (FAP)

Requirements:
  • General:
    Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025):
    ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NH Specifics:
    Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
New Hampshire SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Hampshire VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NH Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Hampshire Property Tax Relief

NH Low and Moderate Income Homeowners Property Tax Relief

Requirements:
  • General:
    Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025):
    ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits:
    Not assessed; home value cap at $750,000.
  • NH Specifics:
    Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
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