Promise Pointe Senior Living
Assisted Living & Memory Care · Tampa, FL

Promise Pointe Senior Living

Assisted Living & Memory Care · Tampa, FL
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Promise Pointe Senior Living accepts Medicaid.

Overview of Promise Pointe Senior Living

Promise Pointe Senior Living, set in Florida, is a thriving community offering high-end assisted living and memory care services. This team sets the bar high for excellence, inspiring numerous seniors and families to call it home and embrace its unique lifestyle. With its pristine natural preserves and picturesque tree-lined views, it has crafted an environment that positively impacts people’s lives.

Apart from these, the community excels in providing an array of activities catering to various interests, including entertainment, outdoor pursuits, fitness, wellness, arts and crafts, and creative outlets. They even offer specialized activities for those with visual impairments and technology-related engagements to keep seniors engaged and informed. Promise Pointe Senior Living boasts a diverse selection of floor plans, ensuring residents find the perfect living space. With Wi-Fi available in common areas, cozy lounges, and a dining room with chef-prepared options, residents can make the most out of their golden years.

(813) 694-2153

Types of Care at Promise Pointe Senior Living

Assisted Living Memory Care
Bed community size
130-bed community Rank #218 / 1065Bed count — State benchmarkedThis home is ranked 218th out of 1065 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 23 / 100 Rank #1033 / 1486Walk Score — State benchmarkedThis home is ranked 1033rd out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: B- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceMay 2, 2025
ExpirationApril 2, 2027
CountyHillsborough
License Number13142

Ownership & Operating Entity

Promise Pointe Senior Living is legally operated by Concordis Alf Tampa Llc, and administrated by Alyssa Ingle.

Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole English Spanish

Contact Promise Pointe Senior Living

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Since 2018 · 8 years of data 34 citations 35 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Florida state average
Overall vs. FL average 3 Worse Metrics worse than Florida average:
• Total citations (3% above)
• Citations per year (5% above)
• Total inspections (35% above)
3 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspections with citations (19% below)
• Inspection citation rate (40% below)
Latest Inspection August 25, 2025 Complaint

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 3433 This facility has 3% more total citations than a typical Florida assisted living residence (34 vs. FL avg 33).↑ 3% worse
Citations per year Info Average citations per year since 2018. 4.34.1 This facility has 5% more citations per year than a typical Florida assisted living residence (4.3 vs. FL avg 4.1).↑ 5% worse
Citations per inspection Info Average citations per inspection. 11.3 This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3526 This facility has 35% more total inspections than a typical Florida assisted living residence (35 vs. FL avg 26).↑ 35% worse
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1316 This facility has 19% fewer inspections with citations than a typical Florida assisted living residence (13 vs. FL avg 16).↓ 19% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 37%62% This facility has 25 percentage points lower inspection citation rate than a typical Florida assisted living residence (37% vs. FL avg 62%).↓ 25% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Promise Pointe at Tampa Oaks is an assisted living facility that underwent 33 inspections between March 26, 2018, and August 25, 2025. The latest inspection on August 25, 2025, reported no deficiencies. During this period, 21 complaint inspections and 6 standard inspections identified a total of 33 line-item deficiencies across various areas, including building maintenance, records documentation, resident care, and emergency planning. However, the facility has demonstrated improvement in addressing these issues, with all cited deficiencies corrected.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

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Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: 3-story

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

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Exercise Programs

Activities in this home

Places of interest near Promise Pointe Senior Living

Address 13.9 miles from city center Info Estimated distance in miles from Tampa's city center to Promise Pointe Senior Living's address, calculated via Google Maps. — 4.17 miles to nearest hospital (AdventHealth Tampa)

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Financial Assistance for
Assisted Living in Florida

Promise Pointe Senior Living is located in Tampa, Florida.
Here are the financial assistance programs available to residents in Florida.

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Frequently Asked Questions about Promise Pointe Senior Living

What languages are spoken at Promise Pointe Senior Living?

The team at Promise Pointe Senior Living speaks Creole, English, and Spanish.

Who is the owner of Promise Pointe Senior Living?

The legal owner and operator of Promise Pointe Senior Living is Concordis Alf Tampa Llc.

Is Promise Pointe Senior Living in a walkable area?

Promise Pointe Senior Living has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Promise Pointe Senior Living?

According to FL state health department records, Promise Pointe Senior Living's license number is 13142.

When does Promise Pointe Senior Living's license expire?

According to FL state health department records, Promise Pointe Senior Living's license expires on April 2, 2027.

What payment types does Promise Pointe Senior Living accept?

Promise Pointe Senior Living accepts Medicaid and Other.

Does Promise Pointe Senior Living operate as a for-profit or non-profit?

Promise Pointe Senior Living is registered as a for-profit in FL.

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