Promise Pointe Senior Living
Assisted Living & Memory Care · Tampa, FL
Promise Pointe Senior Living
Assisted Living & Memory Care · Tampa, FL
Promise Pointe Senior Living accepts Medicaid.
Overview of Promise Pointe Senior Living
Promise Pointe Senior Living, set in Florida, is a thriving community offering high-end assisted living and memory care services. This team sets the bar high for excellence, inspiring numerous seniors and families to call it home and embrace its unique lifestyle. With its pristine natural preserves and picturesque tree-lined views, it has crafted an environment that positively impacts people’s lives.
Apart from these, the community excels in providing an array of activities catering to various interests, including entertainment, outdoor pursuits, fitness, wellness, arts and crafts, and creative outlets. They even offer specialized activities for those with visual impairments and technology-related engagements to keep seniors engaged and informed. Promise Pointe Senior Living boasts a diverse selection of floor plans, ensuring residents find the perfect living space. With Wi-Fi available in common areas, cozy lounges, and a dining room with chef-prepared options, residents can make the most out of their golden years.
130-bed community Rank #210 / 1058Bed count — State benchmarkedThis home is ranked 210th out of 1058 homes in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 23 / 100 Rank #1035 / 1487Walk Score — State benchmarkedThis home is ranked 1035th out of 1487 homes in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
IssuanceFebruary 5, 2025
ExpirationApril 2, 2027
CountyHillsborough
License Number13142
Promise Pointe Senior Living is legally operated by Concordis Alf Tampa LLC, and administered by Alyssa Ingle.
Profit StatusFor-profit
Private
130 units
Total beds
130 units
Staffing
Key information about the people who lead and staff this community.
Creole
English
Spanish
ContactMs. Laura Holliday, Administrator (per BBB, record updated Jul 2026)
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2018 · 8 years of data
34 citations
35 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
9 points above the Florida average for assisted living residences (83/100)
Rank #237 / 876 in Florida Inspection Score — State benchmarked This home is ranked 237th out of 876 homes in Florida for inspection score. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 92 out of 100. Letter grade A-. 9 points above the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
$0vs $11.6k↓ 100% lower than FL avg
Data reflects the most recent 8 years (since 2018).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2018 vs. Florida state average
Overall vs. FL average
1 Worse
Metrics worse than Florida average:
• Total citations (3% above) 3 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspections with citations (19% below)
• Inspection citation rate (40% below)
• Total citations (3% above) 3 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspections with citations (19% below)
• Inspection citation rate (40% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 34 | 33 | This facility has 3% more total citations than a typical Florida assisted living residence (34 vs. FL avg 33).↑ 3% worse Rank #520 / 907 Total citations — State benchmarked This home is ranked 520th out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per inspection
Average citations per inspection.
| 1 | 1.3 | This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better Rank #158 / 907 Citations per inspection — State benchmarked This home is ranked 158th out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 35 | 26 | This facility has had 35% more total inspections than the Florida average (35 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 35% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 13 | 16 | This facility has 19% fewer inspections with citations than a typical Florida assisted living residence (13 vs. FL avg 16).↓ 19% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 37% | 62% | This facility has 25 percentage points lower inspection citation rate than a typical Florida assisted living residence (37% vs. FL avg 62%).↓ 25% better Rank #192 / 907 Inspection citation rate — State benchmarked This home is ranked 192nd out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- Most recent inspection on August 25, 2025, found no deficiencies during complaint and complaint investigation surveys.
- May 16, 2024, routine inspection cited six deficiencies including DNROs, staffing, training, background screening, emergency management, and Alzheimer’s training.
- Several inspections from 2018 to 2025 showed isolated Class 3 deficiencies mainly in medication records, visitation, and physical plant safety, with no substantiated complaints.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Activities in this home
- Arts and Crafts
- Cooking Classes
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Other
- Shopping
- Social Events & Outings
- Theater & Movies
Places of interest near Promise Pointe Senior Living
12110 Morris Bridge Rd, Tampa, FL 33637 — 4.17 miles to nearest hospital (AdventHealth Tampa)
Calculate Travel Distance to Promise Pointe Senior Living
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Compare Assisted Living around Tampa
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Promise Pointe Senior Living | AL MC | Tampa | 130
Facility
130
FL AVG
88
Rank
#210 / 1058 | Yes |
23
Facility
23
FL AVG
40
Rank
#1035 / 1487 | Concordis Alf Tampa LLC | 92
Facility
92
FL AVG
83
Rank
#237 / 876 | 35 | 37.1%
Facility
37.1%
FL AVG
61.5%
Rank
#192 / 907 | 34
Facility
34
FL AVG
33
Rank
#520 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | For-Profit | - | Alyssa Ingle | Studio / 1 Bed / 2 Bed | A+ |
| Discovery Village At Tampa Palms | AL IL MC | Tampa (New Tampa) | 120
Facility
120
FL AVG
88
Rank
#253 / 1058 | No |
9
Facility
9
FL AVG
40
Rank
#1283 / 1487 | Britton (Tampa Palms)Trs LLC | 93
Facility
93
FL AVG
83
Rank
#203 / 876 | 30 | 56.7%
Facility
56.7%
FL AVG
61.5%
Rank
#455 / 907 | 27
Facility
27
FL AVG
33
Rank
#418 / 907 | 0.9
Facility
0.9
FL AVG
1.3
Rank
#55 / 907 | For-Profit | - | Angeline Hernandez | Suite / 1 Bed / 2 Bed | A+ |
| Twin Creeks Assisted Living & Memory Care | AL MC | Riverview (Lithia) | 96
Facility
96
FL AVG
88
Rank
#485 / 1058 | Yes |
57
Facility
57
FL AVG
40
Rank
#393 / 1487 | Lithia Assisted Living, LLC | 92
Facility
92
FL AVG
83
Rank
#237 / 876 | 22 | 54.5%
Facility
54.5%
FL AVG
61.5%
Rank
#419 / 907 | 23
Facility
23
FL AVG
33
Rank
#351 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | For-Profit | $325 | Christy Edwards | Studio / 1 Bed / Companion Suites | - |
| Angels Senior Living at South Tampa | AL ADC RC | Tampa (Palma Ceia) | 56
Facility
56
FL AVG
88
Rank
#724 / 1058 | Yes |
82
Facility
82
FL AVG
40
Rank
#89 / 1487 | Lighthouse Healthcare Group, LLC | 97
Facility
97
FL AVG
83
Rank
#68 / 876 | 14 | 42.9%
Facility
42.9%
FL AVG
61.5%
Rank
#253 / 907 | 11
Facility
11
FL AVG
33
Rank
#142 / 907 | 0.8
Facility
0.8
FL AVG
1.3
Rank
#17 / 907 | For-Profit | - | Benjamin Greco | Studio | - |
| Canterbury Tower | AL IL NH RC SNF | Tampa (South Tampa) | 17
Facility
17
FL AVG
88
Rank
#873 / 1058 | Yes |
56
Facility
56
FL AVG
40
Rank
#407 / 1487 | Canterbury Towers, Inc | 95
Facility
95
FL AVG
83
Rank
#128 / 876 | 5 | 40%
Facility
40%
FL AVG
61.5%
Rank
#212 / 907 | 8
Facility
8
FL AVG
33
Rank
#97 / 907 | 1.6
Facility
1.6
FL AVG
1.3
Rank
#727 / 907 | Not-For-Profit | - | Joyce Mitchell | - | A+ |
Financial Assistance for
Assisted Living in Florida
Promise Pointe Senior Living is located in Tampa, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Promise Pointe Senior Living
What languages are spoken at Promise Pointe Senior Living?
The team at Promise Pointe Senior Living speaks Creole, English, and Spanish.
Who is the owner of Promise Pointe Senior Living?
Promise Pointe Senior Living is legally operated by Concordis Alf Tampa LLC, and administered by Alyssa Ingle.
Is Promise Pointe Senior Living in a walkable area?
Promise Pointe Senior Living has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Promise Pointe Senior Living?
According to FL state health department records, Promise Pointe Senior Living's license number is 13142.
When does Promise Pointe Senior Living's license expire?
According to FL state health department records, Promise Pointe Senior Living's license expires on April 2, 2027.
Are pets allowed at Promise Pointe Senior Living?
Yes, Promise Pointe Senior Living allows residents to bring their pets.
What payment types does Promise Pointe Senior Living accept?
Promise Pointe Senior Living accepts Medicaid and Other.
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