Highland Glen
Memory Care & Assisted Living · Provo, UT
Highland Glen
Memory Care & Assisted Living · Provo, UT
Highland Glen is an exceptional senior living community that offers Assisted Living and Memory Care services amidst the beauty of Highland, Utah. Set against a backdrop of greenery and mountain vistas, this assisted living community provides a retreat in a stunning natural landscape.
Highland Glen ensures that every day is filled with joy and fulfillment. What sets it apart is its vibrant daily schedule filled with classes, activities, and outings that guarantee an enriching experience for all residents. This picturesque community is enveloped by the tranquility of Highland Trails Park, providing residents with serene walking paths and lush green surroundings. Highland Glen boasts a selection of studio and one-bedroom apartments that offer ample space to relax and unwind.
75-bed community Rank #98 / 196Bed count — State benchmarkedThis home is ranked 98th out of 196 homes in Utah. Shows this facility's certified or reported bed count compared to other Utah facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
15 years in operation Rank #107 / 196Years in operation — State benchmarkedThis home is ranked 107th out of 196 homes in Utah. Shows how long this facility has been in operation compared to other Utah facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 16 / 100 Rank #236 / 280Walk Score — State benchmarkedThis home is ranked 236th out of 280 homes in Utah. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Utah facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Facility - Type Ii
StatusActive
IssuanceFebruary 28, 2011
ExpirationDecember 31, 2026
CountyUtah
Inspection History
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
Since 2024 · 2 years of data
12 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Utah state average
Overall vs. UT average
1 Worse
Metrics worse than Utah average:
• Total inspections (67% above) 5 Better Metrics better than Utah average:
• Total deficiencies (14% below)
• Deficiencies per year (14% below)
• Deficiencies per inspection (49% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (70% below)
• Total inspections (67% above) 5 Better Metrics better than Utah average:
• Total deficiencies (14% below)
• Deficiencies per year (14% below)
• Deficiencies per inspection (49% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (70% below)
Latest Inspection
May 21, 2024
Routine
Deficiencies
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 14 | This facility has 14% fewer total deficiencies than a typical Utah assisted living residence (12 vs. UT avg 14).↓ 14% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 6 | 7 | This facility has 14% fewer deficiencies per year than a typical Utah assisted living residence (6 vs. UT avg 7).↓ 14% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.4 | 4.7 | This facility has 49% fewer deficiencies per inspection than a typical Utah assisted living residence (2.4 vs. UT avg 4.7).↓ 49% better |
Inspections
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 3 | This facility has 67% more total inspections than a typical Utah assisted living residence (5 vs. UT avg 3).↑ 67% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 1 | 2 | This facility has 50% fewer inspections with deficiencies than a typical Utah assisted living residence (1 vs. UT avg 2).↓ 50% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 20% | 67% | This facility has 47 percentage points lower inspection deficiency rate than a typical Utah assisted living residence (20% vs. UT avg 67%).↓ 47% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- May 21, 2024 inspection found 12 deficiencies including administrator reporting failures, incomplete staff training, inaccurate resident assessments, and inadequate emergency preparedness plans.
- Multiple staff lacked required dementia, secure unit, and core competency training, and night shifts in the secure unit were staffed by uncertified personnel.
- Secure unit deficiencies included missing locked-unit admission agreements, incomplete memory assessments, and service plans without frequency of care specified.
Living Spaces & Floor Plans for Highland Glen
Highland Glen Layout1
Highland Glen Layout2
Highland Glen Layout3
Highland Glen Layout4
Places of interest near Highland Glen
16.2 miles from city center
Estimated distance in miles from Highland's city center to Highland Glen's address, calculated via Google Maps.
— 2.79 miles to nearest hospital (Intermountain Health American Fork Hospital)
Calculate Travel Distance to Highland Glen
Add your location
Financial Assistance for
Memory Care in Utah
Highland Glen is located in Highland, Utah.
Here are the financial assistance programs available to residents in Utah.
Compare Memory Care around Provo
The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
| Courtyard at Jamestown Assisted Living |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Provo (Riverside) | 222
Facility
222
UT AVG
84
Rank
#3 / 196 | Yes |
37
Facility
37
UT AVG
47
Rank
#188 / 280 | Studio / 1 Bed / 2 Bed | 24
Facility
24
UT AVG
20
Rank
#80 / 196 | - | 2 | - | 0
Facility
0
UT AVG
14
Rank
#1 / 166 | 0.0
Facility
0.0
UT AVG
4.7
Rank
#1 / 166 |
| Highland Glen |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Highland | 75
Facility
75
UT AVG
84
Rank
#98 / 196 | No |
16
Facility
16
UT AVG
47
Rank
#236 / 280 | Studio / 1 Bed | 15
Facility
15
UT AVG
20
Rank
#107 / 196 | - | 5 | 1 | 12
Facility
12
UT AVG
14
Rank
#88 / 166 | 2.4
Facility
2.4
UT AVG
4.7
Rank
#68 / 166 |
| Heritage Gardens of Springville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springville | 30
Facility
30
UT AVG
84
Rank
#178 / 196 | No |
49
Facility
49
UT AVG
47
Rank
#142 / 280 | - | 8
Facility
8
UT AVG
20
Rank
#150 / 196 | - | 3 | 1 | 9
Facility
9
UT AVG
14
Rank
#71 / 166 | 3.0
Facility
3.0
UT AVG
4.7
Rank
#74 / 166 |
| Ashford Assisted Living & Memory Care – Springville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Springville (South 950 West) | - | No |
47
Facility
47
UT AVG
47
Rank
#150 / 280 | - | 12
Facility
12
UT AVG
20
Rank
#121 / 196 | A+ | - | - | - | - |
Frequently Asked Questions about Highland Glen
What neighborhood is Highland Glen in?
Highland Glen is in the Highland neighborhood of Highland.
Is Highland Glen in a walkable area?
Highland Glen has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.
When does Highland Glen's license expire?
According to UT state health department records, Highland Glen's license expires on December 31, 2026.
How many beds does Highland Glen have?
Highland Glen has 75 beds.
Are there photos of Highland Glen?
Yes — there are 7 photos of Highland Glen in the photo gallery on this page.
What is the phone number of Highland Glen?
(801) 610-3500 will put you in contact with the team at Highland Glen.
What county is Highland Glen located in?
Highland Glen is in Utah County.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for Highland Glen
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
