Polaris Rehabilitation and Care Center

Polaris Rehabilitation and Care Center is a Nursing Home in Wyoming

Polaris Rehabilitation and Care… is a Nursing Home in Wyoming

Polaris Rehabilitation and Care Center

2700 E 12th St, Cheyenne, WY 82001 View Map

Polaris Rehabilitation and Care Center is a Nursing Home in Wyoming

Polaris Rehabilitation and Care… is a Nursing Home in Wyoming

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Overview of Polaris Rehabilitation and Care Center

Polaris Rehabilitation & Care Center is an excellent skilled nursing community located in scenic Cheyenne, Wyoming, dedicated to improving the lives of its residents through compassionate and comprehensive care. Polaris specializes in short-term and long-term care, providing 24-hour routine, emergency medical care, and a therapeutic environment that encourages recovery and well-being.

Their community strongly believes that living life to the fullest is important, even when you are receiving care, so they combined their treatment programs with amenities like advanced therapy rooms, engaging recreational activities, and a nutritious dining program adjusted to specific dietary preferences to create a home-like atmosphere where residents can feel safe, comfortable, and loved. Along with creative and holistic activities like music, art, and pet therapy, residents can take advantage of various therapeutic treatments, such as physical, occupational, and speech therapy. At Polaris Rehabilitation & Care Center, they are committed to delivering outstanding care that helps their residents achieve their health goals and lead fulfilling lives.

(307) 634-7986

Managed by Eric Melvin

Administrator

Eric Melvin is the Administrator at Polaris Rehabilitation and Care Center. A dedicated leader and proud veteran, Eric is passionate about caring for residents and supporting his coworkers. He fosters a compassionate and nurturing environment that prioritizes resident well-being and teamwork.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.78/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 105

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wyoming average
Occupancy rate 69.6%
Residents per day (avg) 70
Occupancy rate
69.6%
Residents per day (avg)
70

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

65% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

22% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Other
Home revenue
$14.7M
Profit
$404.4K
Proprietary home Other
Home revenue
$14,734,155.00
Profit
$404,391.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
31.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
Total costs $14.3M
Bed community size
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy Rate
71%
Occupied Beds
75 of 105
Percentage of available beds currently in use by residents.

Wyoming average: 74%

License Status
Active
Facility Type
NH
License Expiration
December 31, 2026

Additional licensing details

License number: 15443
CMS Certification Number: 535025
County: Laramie

Ownership & operating entity

Polaris Rehabilitation and Care Center is legally operated by Polaris Rehabilitation and Care Center, and administrated by Andrew Riggin.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Lindsay Gonzalez
Contact: Ms. Jennifer Reaume

Contact Information

Fax: 307-634-6928

What does this home offer?

Building type icon
Check icon

Building Type: Single story building

Inspection History

In Wyoming, the Department of Health, Healthcare Licensing and Surveys is the regulatory authority that conducts unannounced inspections and manages quality reports for all licensed facilities.

Comparison Chart

The information below is reported by the Wyoming Department of Health, Healthcare Licensing and Surveys.
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Places of interest near Polaris Rehabilitation and Care Center

Address 2.0 miles from city center

Address 2700 E 12th St, Cheyenne, WY 82001

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

144
Total Staff
135
Employees
9
Contractors
31,144
Total Hours (Quarter)
43
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse178.2 Yes
Licensed Practical Nurse59.5 No
Certified Nursing Assistant409 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
88 staff
8.8hs shift avg
Physicians & Practitioners
4 staff
8hs shift avg
Therapy Services
38 staff
6hs shift avg
Activities & Recreation
1 staff
7.5hs shift avg
Social Services
4 staff
4.5hs shift avg
Dietary Services
4 staff
7.1hs shift avg
Other Services
3 staff
7hs shift avg
Contractor Analysis
3.4%
of total hours from contractors
1,061 contractor hours this quarter
Certified Nursing Assistant: 1 Mental Health Service Worker: 1 Registered Nurse: 1 Speech Language Pathologist: 1 Medical Director: 1 Feeding Assistant: 1 Occupational Therapist: 1 Dietitian: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3914010,73291100%9
Registered Nurse161174,55891100%8.2
Nurse Aide in Training190193,62991100%8.6
Medication Aide/Technician6062,02291100%9.2
Licensed Practical Nurse5051,6169099%9.5
Physical Therapist190191,4338290%6.5
Other Dietary Services Staff3031,1728998%7.1
Speech Language Pathologist5161,1397279%6.1
Mental Health Service Worker2138266875%7
Clinical Nurse Specialist3037805965%8.1
Physical Therapy Assistant4046806673%5.9
Administrator1015206571%8
Nurse Practitioner1015086470%7.9
Occupational Therapy Aide1015016268%8.1
Qualified Social Worker4043367077%4.5
Respiratory Therapy Technician3032667077%3.4
Feeding Assistant0111121314%8.6
Medical Director0111041314%8
Physical Therapy Aide303701618%4.3
Occupational Therapist0114867%8
Dietitian0114867%8
Occupational Therapy Assistant0112433%8
Qualified Activities Professional1012333%7.5

Health Inspection History

Source: CMS Health Citations (Dec 2022 – Nov 2025)

10
Inspections
38
Total Citations
0
Critical (J-L)
3
Serious (G-I)
3.8
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
33
Serious (G-I)
3
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
10
26% of total
Pharmacy Services
5
13% of total
Infection Control
4
11% of total
Resident Rights
4
11% of total
Abuse, Neglect & Exploitation
3
8% of total
Citation Sources
Standard Inspections 19
Complaint Investigations 27
State Comparison (WY)
Citations
38
Wyoming average: 18.9
Critical Citations
0
Wyoming average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 14, 2025 G Abuse/NeglectF0600 Open
Oct 24, 2025 F Nursing ServicesF0725 Corrected
Oct 24, 2025 G PharmacyF0757 Corrected
Oct 24, 2025 D Quality of CareF0677 Corrected
Oct 24, 2025 D Quality of CareF0686 Corrected
Oct 24, 2025 D Quality of CareF0690 Corrected
Oct 24, 2025 D Resident RightsF0557 Corrected
Oct 24, 2025 D Resident RightsF0580 Corrected
Aug 28, 2025 F Nursing ServicesF0725 Corrected
Aug 28, 2025 E Nursing ServicesF0732 Corrected
Aug 28, 2025 E Quality of CareF0677 Corrected
Aug 07, 2025 D Abuse/NeglectF0600 Corrected
Aug 07, 2025 G PharmacyF0760 Corrected
Oct 24, 2024 F Infection ControlF0880 Corrected
Oct 24, 2024 E Resident RightsF0561 Corrected
Aug 23, 2024 D Quality of CareF0695 Corrected
Jun 26, 2024 D Infection ControlF0883 Corrected
Jun 26, 2024 B Nursing ServicesF0732 Corrected
Jun 26, 2024 D Quality of CareF0689 Corrected
Jun 26, 2024 E Quality of CareF0698 Corrected
Jun 26, 2024 D Care PlanningF0655 Corrected
Jun 26, 2024 D Care PlanningF0657 Corrected
Jan 19, 2024 D NutritionF0806 Corrected
Jan 19, 2024 E NutritionF0812 Corrected
Jan 19, 2024 D Quality of CareF0689 Corrected
Jun 22, 2023 D Abuse/NeglectF0604 Corrected
Jun 22, 2023 D Infection ControlF0880 Corrected
Jun 22, 2023 D PharmacyF0758 Corrected
Jun 22, 2023 D Resident RightsF0578 Corrected
Dec 22, 2022 C Infection ControlF0888 Corrected
Dec 22, 2022 F NutritionF0812 Corrected
Dec 22, 2022 D PharmacyF0755 Corrected
Dec 22, 2022 E PharmacyF0761 Corrected
Dec 22, 2022 D Quality of CareF0688 Corrected
Dec 22, 2022 D Quality of CareF0690 Corrected
Dec 22, 2022 E Care PlanningF0641 Corrected
Dec 22, 2022 D Care PlanningF0656 Corrected
Dec 22, 2022 D Care PlanningF0657 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
64 Total Residents
Medicare 6 (9.4%)
Medicaid 47 (73.4%)
Private Pay/Other 11 (17.2%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.4 Score
51% better than avg Wyoming avg: 10.9

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
10.1 Score
51% better than avg Wyoming avg: 20.8

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
4.4%
Lost Too Much Weight
4.4%
Urinary Tract Infection
2.2%
Depressive Symptoms
9.0%
Falls with Major Injury
3.4%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
20.4%
Walking Ability Worsened
5.1%
Influenza Vaccine
91.6%
High Risk Residents with Pressure Ulcers
9.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
20.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
88.7% 19% better than avg Wyoming: 74.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.1% 52% better than avg Wyoming: 2.3%
Influenza Vaccine
75.6% Near average Wyoming: 77.0%

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Claim What’s Yours: Financial Aid for Wyoming Seniors

Program
State Program Name
Eligibility
Benefits
Community Choices Waiver
WY Medicaid CCW
  • General: Age 65+ or disabled, Wyoming resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • WY Specifics: Sparse population; rural access focus.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
Wyoming Home Services
WY Home Services
  • General: Age 60+, Wyoming resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • WY Specifics: Limited funding; rural emphasis.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Older Americans Act (OAA) Services
Wyoming OAA Services
  • General: Age 60+, WY resident; no income/asset limits.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • WY Specifics: Includes Meals on Wheels; serves ~10,000 annually; rural emphasis.
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Medicare Savings Program (MSP)
Wyoming Medicare Savings Program
  • General: Age 65+ or disabled, WY resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • WY Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIEAP)
Wyoming LIEAP
  • General: Age 60+ prioritized, WY resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • WY Specifics: Covers gas, electric, wood; emergency aid available; serves ~15,000 households.
  • Services: Heating aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Wyoming National Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; WY resident; 2+ ADLs.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed.
  • WY Specifics: Covers Big Horn, Carbon, Converse, Fremont, Goshen, Hot Springs, Laramie, Natrona, Washakie; serves ~1,000 annually.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Wyoming SCSEP
  • General: Age 55+, unemployed, low-income, WY resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • WY Specifics: Priority for veterans, rural residents; serves Big Horn, Fremont, Natrona, Park, Washakie.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Wyoming VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, WY resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • WY Specifics: High rural veteran use; supports care costs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Refund Program
Wyoming Property Tax Refund Program
Official government program page
  • General: Age 65+ or disabled, WY resident 5+ years, homeowner/renter, paid property taxes/rent.
  • Income Limits (2025): ~$22,500/year (individual in high-cost counties), ~$18,000 (low-cost); $36,000/$28,800 (couples).
  • Asset Limits: Not assessed beyond income.
  • WY Specifics: Refunds up to $900 (homeowners) or 50% rent paid; serves ~5,000 annually.
  • Services: Tax refund (~$200-$900/year avg.).
Senior Farmers’ Market Nutrition Program (SFMNP)
Wyoming SFMNP
  • General: Age 60+, WY resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • WY Specifics: Vouchers (~$50/season); serves ~5,000 annually.
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Wyoming Seniors

WY Medicaid CCW

Community Choices Waiver

Requirements:
  • General:
    Age 65+ or disabled, Wyoming resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • WY Specifics:
    Sparse population; rural access focus.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
WY Home Services

Wyoming Home Services

Requirements:
  • General:
    Age 60+, Wyoming resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • WY Specifics:
    Limited funding; rural emphasis.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Wyoming OAA Services

Older Americans Act (OAA) Services

Requirements:
  • General:
    Age 60+, WY resident; no income/asset limits.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • WY Specifics:
    Includes Meals on Wheels; serves ~10,000 annually; rural emphasis.
Benefits without Contact:
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Wyoming Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, WY resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • WY Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Wyoming LIEAP

Low-Income Energy Assistance Program (LIEAP)

Requirements:
  • General:
    Age 60+ prioritized, WY resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WY Specifics:
    Covers gas, electric, wood; emergency aid available; serves ~15,000 households.
Benefits without Contact:
  • Services: Heating aid ($300-$1,000/season), emergency aid ($500 max).
Wyoming National Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; WY resident; 2+ ADLs.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed.
  • WY Specifics:
    Covers Big Horn, Carbon, Converse, Fremont, Goshen, Hot Springs, Laramie, Natrona, Washakie; serves ~1,000 annually.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Wyoming SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, WY resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • WY Specifics:
    Priority for veterans, rural residents; serves Big Horn, Fremont, Natrona, Park, Washakie.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Wyoming VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, WY resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • WY Specifics:
    High rural veteran use; supports care costs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Wyoming Property Tax Refund Program

Property Tax Refund Program

Requirements:
  • General:
    Age 65+ or disabled, WY resident 5+ years, homeowner/renter, paid property taxes/rent.
  • Income Limits (2025):
    ~$22,500/year (individual in high-cost counties), ~$18,000 (low-cost); $36,000/$28,800 (couples).
  • Asset Limits:
    Not assessed beyond income.
  • WY Specifics:
    Refunds up to $900 (homeowners) or 50% rent paid; serves ~5,000 annually.
Benefits without Contact:
  • Services: Tax refund (~$200-$900/year avg.).
Wyoming SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, WY resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WY Specifics:
    Vouchers (~$50/season); serves ~5,000 annually.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.
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