Occupancy rate
48%
Lower than the California average: 72.8%MorningStar Assisted Living & Memory Care at West San Jose
Luxury Senior Living, Assisted Living, Independent Living & Memory Care · San Jose, CA
MorningStar Assisted Living & Memory Care at West San Jose
Luxury Senior Living, Assisted Living, Independent Living & Memory Care · San Jose, California
MorningStar Assisted Living & Memory Care at West San Jose accepts Medicare.
Overview of Morningstar Assisted Living & Memory Care at West San Jose
A proud MorningStar Senior Living Group member, MorningStar at West San Jose provides exceptional assisted living and memory care services tailored to each individual’s needs. The community prides itself on providing the best services; striving to be the top-ranked assisted living community near Cupertino. An elegant community that is built on its contemporary design and styling, allowing for a more luxurious environment while providing resort-like service. Residents of MorningStar of San Jose can rest assured that they can feel like they’re a home away from home.
The community boasts elegant designs and upscale amenities such as its dining room, brightly-lit lounge areas, spacious apartments, courtyard, and arts and crafts studio. MorningStar promotes a stress-free lifestyle for their residents, providing essential services– housekeeping, social and recreational events, and transportation events. Management encourages residents to participate in activities and maximize the amenities to socialize and promote a warm and welcoming environment.
Kristen Olsson is the Executive Director at MorningStar Assisted Living & Memory Care at West San Jose. She is recognized for creating a remarkable culture of excellence, compassion, and passion. Under her leadership, the community fosters a warm, family-like atmosphere where residents feel cared for and supported with the resources they need to enjoy a vibrant and secure living environment.
149-bed community
A larger shared setting that may offer more common spaces and organized community services.
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 75 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
About the Community
The community is a modern, four-story building designed with seniors in mind, featuring 69 assisted living suites and 34 memory care suites.
Occupancy
Lower than the California average: 72.8%Occupied beds
71 / 149
Average residents per home in California
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceDecember 18, 2023
CountySanta Clara
MorningStar Assisted Living & Memory Care at West San Jose is legally operated by Shp Vi Ms San Jose Llc;morningstar Senior Mgmt Llc, and administrated by Jolie Higgins.
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesFully fenced and secure perimeter, monitored parking garage.
Does not accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Home Care
Fitness Center
Salon
Spa
Chapel
Dining Room
Bistro
Cafe
Courtyard
Garden
Art Studio
Transportation
Concierge
Housekeeping
Laundry
Linen Service
ActivitiesResidents can participate in a full calendar of activities designed to inspire, connect, and entertain, including arts and crafts, exercise classes, and movie nights.
Wellness ProgramEngaging wellness and fitness programs are offered to promote residents' health and well-being.
Specific ProgramsFind Your Community, In the Beginning, Servant Leadership, News, Media, Culture of Radiance, Philanthropy, Life Enrichment, Dining Experience, Clinical Services, FAQs, Decision Guide
Religious ServicesYes
Starting Price$7,425 per month
Food DescriptionThe dining program emphasizes culinary excellence with seasonal menus featuring fresh, locally sourced ingredients. Meals are prepared from scratch, and the community offers a variety of dietary options to accommodate residents' changing needs.
What does this home offer?
Pets Allowed
Room Sizes: 445 / 705 / 844 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at MorningStar Assisted Living & Memory Care at West San Jose
Assisted Living
Independent Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2023 · 3 years of data
3 citations
24 total visits
12 complaint visits
2 official inspections
6 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. California state average
Overall vs. CA average
2 Worse
Metrics worse than California average:
• Total visits (50% above)
• Other visits (43% above) 8 Better Metrics better than California average:
• Total citations (70% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (50% below)
• Citations per year (70% below)
• Citations per inspection (97% below)
• Complaint visits (8% below)
• Official inspections (50% below)
• Complaint investigations (40% below)
• Total visits (50% above)
• Other visits (43% above) 8 Better Metrics better than California average:
• Total citations (70% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (50% below)
• Citations per year (70% below)
• Citations per inspection (97% below)
• Complaint visits (8% below)
• Official inspections (50% below)
• Complaint investigations (40% below)
Latest Inspection
March 4, 2026
Complaint Investigation
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2023.
| 1 | 3.3 | This facility has 70% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 3.3).↓ 70% better |
|
Citations per inspection
Average citations per inspection.
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 24 | 16 | This facility has 50% more total visits than a typical California assisted living residence (24 vs. CA avg 16).↑ 50% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 12 | 13 | This facility has 8% fewer complaint visits than a typical California assisted living residence (12 vs. CA avg 13).↓ 8% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 10 | 7 | This facility has 43% more other visits than a typical California assisted living residence (10 vs. CA avg 7).↑ 43% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 6 | 10 | This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with several substantiated personal rights deficiencies related to resident supervision and handling, but no ongoing immediate jeopardy or fines. The most recent inspection on March 4, 2026, found no deficiencies and substantiated complaints about rough handling were resolved by February 20, 2026, after a cited personal rights violation in February. Earlier issues included missing medications and inadequate supervision leading to resident elopement, but corrective actions were documented and no new citations appeared after early 2026.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for MorningStar Assisted Living & Memory Care at West San Jose
Morningstar At West San Jose P4
Morningstar At West San Jose P3
Morningstar At West San Jose P2
Morningstar At West San Jose P1
Studio Floor Plan
Download PDF1 Bedroom Floor Plan
Download PDF2 Bedroom Floor Plan
Download PDFAll Assisted Living Plans
Download PDFAll Memory Care Plans
Download PDFPlaces of interest near MorningStar Assisted Living & Memory Care at West San Jose
14.3 miles from city center
Estimated distance in miles from San Jose's city center to MorningStar Assisted Living & Memory Care at West San Jose's address, calculated via Google Maps.
— 1.98 miles to nearest hospital (Kaiser Permanente)
Calculate Travel Distance to MorningStar Assisted Living & Memory Care at West San Jose
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Financial Assistance for
Luxury Senior Living in California
MorningStar Assisted Living & Memory Care at West San Jose is located in San Jose, California.
Here are the financial assistance programs available to residents in California.
Compare Luxury Senior Living around San Jose
The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| MorningStar Assisted Living & Memory Care at West San Jose |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (West Valley) | 149 | Yes | 75 | 2 | 12 | 1 | 2 | 47.7% | Shp Vi Ms San Jose LLC;Morningstar Senior Mgmt LLC | Studio / 1 Bed / 2 Bed |
| Ivy Park at San Jose |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
LSL Luxury Senior Living
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Evergreen) | 140 | Yes | 32 | 2 | 5 | 4 | 4 | 73.6% | Well Ivy 6 Tenant LLC;Oakmont Management Group LLC | Studio / 1 Bed / 2 Bed |
| Miranda Villa |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Jose (Bascom - Forest) | 105 | No | 77 | - | - | - | - | 50.9% | - | Studio / 1 Bed / 2 Bed |
| Oakmont of San Jose |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Jose (Willow Glen) | 92 | No | 51 | 2 | 31 | 16 | 4 | 73.9% | Oakmont Sr. Lvng Of San Jose Opco, LLC; Oakmont Mgm | Studio / Suite / 1 Bed / 2 Bed |
| The Rose Garden Elderly Care |
LSL Luxury Senior Living
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | San Jose (Berryessa) | 6 | No | 28 | 3 | 6 | 13 | 3 | 66.7% | Rose Garden Elderly Care LLC, The | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about MorningStar Assisted Living & Memory Care at West San Jose
What neighborhood is MorningStar Assisted Living & Memory Care at West San Jose in?
MorningStar Assisted Living & Memory Care at West San Jose is in the West Valley neighborhood of San Jose.
Who is the owner of MorningStar Assisted Living & Memory Care at West San Jose?
The legal owner and operator of MorningStar Assisted Living & Memory Care at West San Jose is Shp Vi Ms San Jose Llc;Morningstar Senior Mgmt Llc.
Is MorningStar Assisted Living & Memory Care at West San Jose in a walkable area?
MorningStar Assisted Living & Memory Care at West San Jose has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at MorningStar Assisted Living & Memory Care at West San Jose?
MorningStar Assisted Living & Memory Care at West San Jose's occupancy is 48%.
Does MorningStar Assisted Living & Memory Care at West San Jose have different floorplan options?
Yes — see the floorplan options available at MorningStar Assisted Living & Memory Care at West San Jose on this page.
Who is the administrator of MorningStar Assisted Living & Memory Care at West San Jose?
Jolie Higgins is the administrator of MorningStar Assisted Living & Memory Care at West San Jose.
How many beds does MorningStar Assisted Living & Memory Care at West San Jose have?
MorningStar Assisted Living & Memory Care at West San Jose has 149 beds.
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