MorningStar Assisted Living & Memory Care at West San Jose
Assisted Living, Independent Living & Memory Care · San Jose, CA

MorningStar Assisted Living & Memory Care at West San Jose

Assisted Living, Independent Living & Memory Care · San Jose, CA
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MorningStar Assisted Living & Memory Care at West San Jose accepts Medicare.

Overview of MorningStar Assisted Living & Memory Care at West San Jose

A proud MorningStar Senior Living Group member, MorningStar at West San Jose provides exceptional assisted living and memory care services tailored to each individual’s needs. The community prides itself on providing the best services; striving to be the top-ranked assisted living community near Cupertino. An elegant community that is built on its contemporary design and styling, allowing for a more luxurious environment while providing resort-like service. Residents of MorningStar of San Jose can rest assured that they can feel like they’re a home away from home.

The community boasts elegant designs and upscale amenities such as its dining room, brightly-lit lounge areas, spacious apartments, courtyard, and arts and crafts studio. MorningStar promotes a stress-free lifestyle for their residents, providing essential services– housekeeping, social and recreational events, and transportation events. Management encourages residents to participate in activities and maximize the amenities to socialize and promote a warm and welcoming environment.

Bed community size
149-bed community Rank #380 / 1644Bed count — State benchmarkedThis home is ranked 380th out of 1644 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
2 years in operation Rank #1306 / 1497Years in operation — State benchmarkedThis home is ranked 1306th out of 1497 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 75 / 100 Rank #562 / 2087Walk Score — State benchmarkedThis home is ranked 562nd out of 2087 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
48%
Rank #1355 / 1492Occupancy rate — State benchmarkedThis home is ranked 1355th out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
71 / 149
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceDecember 18, 2023
CountySanta Clara

Ownership & Operating Entity

MorningStar Assisted Living & Memory Care at West San Jose is legally operated by Shp Vi Ms San Jose LLC and Morningstar Senior Mgmt LLC, and administered by Jolie Higgins.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesFully fenced and secure perimeter, monitored parking garage.

Payment & Insurance

2 services
Does not accept Medicaid
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Services

1 service
Home Care

Amenities & Lifestyle

Fitness Center
Salon
Spa
Chapel
Dining
Bistro
Café
Courtyard
Garden
Arts & Crafts
Transportation
Concierge
Housekeeping
Laundry
ActivitiesResidents can participate in a full calendar of activities designed to inspire, connect, and entertain, including arts and crafts, exercise classes, and movie nights
Wellness Program
Specific ProgramsLife Enrichment, Dining Experience, Clinical Services
Religious Services

Pricing & Financial Information

Starting Price$7,425 per month

Contact MorningStar Assisted Living & Memory Care at West San Jose

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

6 points above the California average for assisted living residences (81/100)

Rank #568 / 1400 in California Inspection Score — State benchmarked This home is ranked 568th out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 87 out of 100. Letter grade B+. 6 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. California state average
Overall vs. CA average 2 Worse Metrics worse than California average:
• Total visits (63% above)
• Other visits (71% above)
7 Better Metrics better than California average:
• Total citations (70% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (50% below)
• Citations per inspection (97% below)
• Complaint visits (8% below)
• Official inspections (50% below)
• Complaint investigations (40% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 310 This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 24 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 2616 This facility has 63% more total visits than a typical California assisted living residence (26 vs. CA avg 16).↑ 63% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1213 This facility has 8% fewer complaint visits than a typical California assisted living residence (12 vs. CA avg 13).↓ 8% better Rank #918 / 1386 Complaint visits — State benchmarked This home is ranked 918th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 127 This facility has 71% more other visits than a typical California assisted living residence (12 vs. CA avg 7).↑ 71% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 24 This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 610 This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The December 5, 2025 annual inspection found no deficiencies and confirmed compliance with all safety, environmental, and administrative standards.
  • The February 11, 2026 complaint investigation substantiated rough handling of a resident, citing a personal rights violation related to dignity and safety.
  • The facility cleared a Type A personal rights deficiency on February 20, 2026, following the February 11 citation, showing partial correction but ongoing review of care practices.

What does this home offer?

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Pets Allowed

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Room Sizes: 445 / 705 / 844 sq. ft

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
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Building Type: Mid-rise

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Transportation Services

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Fitness and Recreation

Managed by Kristen Olsson

Executive Director

Kristen Olsson is the Executive Director at MorningStar Assisted Living & Memory Care at West San Jose. She is recognized for creating a remarkable culture of excellence, compassion, and passion. Under her leadership, the community fosters a warm, family-like atmosphere where residents feel cared for and supported with the resources they need to enjoy a vibrant and secure living environment.

Living Spaces & Floor Plans for MorningStar Assisted Living & Memory Care at West San Jose

Places of interest near MorningStar Assisted Living & Memory Care at West San Jose

Address 8.5 miles from city center Info Estimated distance in miles from San Jose's city center to MorningStar Assisted Living & Memory Care at West San Jose's address, calculated via Google Maps.

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Compare Assisted Living around San Jose

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Carlton Senior Living San Jose
AL
IL
MC
San Jose (Gunderson And Vista Park)
183
Facility 183
CA AVG 104
Rank #205 / 1644
Yes
35
Facility 35
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Rank #1643 / 2087
86
Facility 86
CA AVG 81
Rank #631 / 1400
4
10
Facility 10
CA AVG 13
Rank #845 / 1386
1
Facility 1
CA AVG 3
Rank #413 / 1159
26
Facility 26
CA AVG 13
Rank #217 / 1497
74.9% Carlton Senior Living, LLCAlcove / 1 Bed / 2 Bed
Bridgepoint at Los Altos
AL
IL
Los Altos (North Los Altos)
150
Facility 150
CA AVG 104
Rank #342 / 1644
Yes
79
Facility 79
CA AVG 57
Rank #450 / 2087
88
Facility 88
CA AVG 81
Rank #513 / 1400
4
3
Facility 3
CA AVG 13
Rank #442 / 1386
2
Facility 2
CA AVG 3
Rank #599 / 1159
24
Facility 24
CA AVG 13
Rank #266 / 1497
89.3% Krc Los Altos LP & Kisco Senior Living, LLCStudio / 1 Bed / 2 Bed
Belmont Village Senior Living San Jose
AL
MC
RC
San Jose (West Valley)
150
Facility 150
CA AVG 104
Rank #342 / 1644
Yes
89
Facility 89
CA AVG 57
Rank #195 / 2087
87
Facility 87
CA AVG 81
Rank #568 / 1400
4
12
Facility 12
CA AVG 13
Rank #918 / 1386
1
Facility 1
CA AVG 3
Rank #413 / 1159
26
Facility 26
CA AVG 13
Rank #217 / 1497
70.7% Belmont Village San Jose Tnnt & LP And Belmont ThreeStudio / 1 Bed
MorningStar Assisted Living & Memory Care at West San Jose
AL
IL
MC
San Jose (West Valley)
149
Facility 149
CA AVG 104
Rank #380 / 1644
Yes
75
Facility 75
CA AVG 57
Rank #562 / 2087
87
Facility 87
CA AVG 81
Rank #568 / 1400
2
12
Facility 12
CA AVG 13
Rank #918 / 1386
1
Facility 1
CA AVG 3
Rank #413 / 1159
2
Facility 2
CA AVG 13
Rank #1306 / 1497
47.7% Shp Vi Ms San Jose LLC And Morningstar Senior Mgmt LLCStudio / 1 Bed / 2 Bed
Villa Fontana
AL
HOS
MC
San Jose (West Valley)
104
Facility 104
CA AVG 104
Rank #683 / 1644
No
81
Facility 81
CA AVG 57
Rank #383 / 2087
87
Facility 87
CA AVG 81
Rank #568 / 1400
4
9
Facility 9
CA AVG 13
Rank #809 / 1386
0
Facility 0
CA AVG 3
Rank #1 / 1159
16
Facility 16
CA AVG 13
Rank #476 / 1497
84.6% Prime Eldercare Solution IncPrivate Apartments

Financial Assistance for
Assisted Living in California

MorningStar Assisted Living & Memory Care at West San Jose is located in San Jose, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about MorningStar Assisted Living & Memory Care at West San Jose

What neighborhood is MorningStar Assisted Living & Memory Care at West San Jose in?

MorningStar Assisted Living & Memory Care at West San Jose is in the West Valley neighborhood of San Jose.

Who is the owner of MorningStar Assisted Living & Memory Care at West San Jose?

MorningStar Assisted Living & Memory Care at West San Jose is legally operated by Shp Vi Ms San Jose LLC and Morningstar Senior Mgmt LLC, and administered by Jolie Higgins.

Is MorningStar Assisted Living & Memory Care at West San Jose in a walkable area?

MorningStar Assisted Living & Memory Care at West San Jose has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at MorningStar Assisted Living & Memory Care at West San Jose?

MorningStar Assisted Living & Memory Care at West San Jose's occupancy is 48%.

How long has MorningStar Assisted Living & Memory Care at West San Jose been in business?

MorningStar Assisted Living & Memory Care at West San Jose has been operating for approximately 2 years, based on available licensing and registration records.

Does MorningStar Assisted Living & Memory Care at West San Jose have different floorplan options?

Yes — see the floorplan options available at MorningStar Assisted Living & Memory Care at West San Jose on this page.

Are pets allowed at MorningStar Assisted Living & Memory Care at West San Jose?

Yes, MorningStar Assisted Living & Memory Care at West San Jose allows residents to bring their pets.

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