Solana at the Park

Overview of Solana at the Park

Operated by Surprise Park Wood AL, LLC, Solana at the Park is an assisted living community in Surprise, Arizona. It’s part of the Koelsch senior living group. The community is located in the West Parkwood Drive area, which is about 1.5 miles from the city center and less than a mile from Banner Del E. Webb Medical Center in nearby Sun City West. Lorena Watson serves as the community’s administrator.

The two-story community has 113 beds. It has been serving residents for 9 years. Studio and one-bedroom apartments range from about 384 to 567 square feet, giving residents different housing options. Daily support includes help with activities of daily living, medication management, transfer assistance, housekeeping, and laundry.

Residents can bring their pets and enjoy beauty services. There are also social, recreational, and fitness programs that help keep them active and engaged. The neighborhood has a Walk Score of 52, making it moderately walkable. Some nearby destinations can be reached on foot, but most errands and outings are easier by car.

State inspections by the Arizona Department of Health Services have mainly reviewed caregiver training records, service plan documentation, medication administration, and disaster preparedness. Inspection findings have varied over the years without a clear pattern. Several complaint investigations are unsubstantiated.

Facility Direct Line (623) 566-8026

By The Numbers

Community insights.

Bed count 113 113-bed community

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating

9 years

Walk Score

52 / 100

About this community

Facility TypeAssisted Living Center

StatusActive

IssuanceJanuary 10, 2017

ExpirationSeptember 30, 2026

License NumberAL10492C

QualificationHealth Care

Solana at the Park is administered by Lorena Watson.

OwnerSurprise Park Wood Al, LLC

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	26	12	This facility has 117% more total deficiencies than a typical Arizona assisted living residence (26 vs. AZ avg 12).↑ 117% worse Rank #429 / 487 Total deficiencies — State benchmarked This home is ranked 429th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Average deficiencies per inspection.	3.7	2.41	This facility has 54% more deficiencies per inspection than a typical Arizona assisted living residence (3.7 vs. AZ avg 2.41).↑ 54% worse Rank #386 / 487 Deficiencies per inspection — State benchmarked This home is ranked 386th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	2	0.9	This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all inspections conducted at this facility.	7	5	This facility has had 40% more total inspections than the Arizona average (7 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 40% more

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	4	6	This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #354 / 490 Total complaints — State benchmarked This home is ranked 354th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Average complaints per year since 2023.	1.3	2	This facility has 35% fewer complaints per year than a typical Arizona assisted living residence (1.3 vs. AZ avg 2).↓ 35% better

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What does this home offer?

Pets Allowed

Room Sizes: 384 / 418 / 406 / 470 / 489 - 567 sq. ft

Housing Options: Studio / 1 Bed

Building Type: Two-story

Beauty Services

Social and Recreational Activities

Exercise Programs

1.5 miles from city center Estimated distance in miles from Surprise's city center to Solana at the Park's address, calculated via Google Maps. — 0.73 miles to nearest hospital (Banner Del E Webb Medical Center | Sun City West, AZ | Meeker Blvd.)

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Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Orchard Pointe at Surprise	AL MC RC	Surprise	130 Facility 130 AZ AVG 54 Rank #64 / 521	Yes	58 Facility 58 AZ AVG 38 Rank #168 / 775	Studio / 1 Bed / 2 Bed	8 Facility 8 AZ AVG 12 Rank #277 / 548	-	Amy Birkel	4	3 Facility 3 AZ AVG 6 Rank #324 / 490	5 Facility 5 AZ AVG 9 Rank #202 / 487	1.3 Facility 1.3 AZ AVG 1.8 Rank #208 / 487
Solana at the Park	AL	Surprise	113 Facility 113 AZ AVG 54 Rank #103 / 521	Yes	52 Facility 52 AZ AVG 38 Rank #229 / 775	Studio / 1 Bed	9 Facility 9 AZ AVG 12 Rank #254 / 548	-	Lorena Watson	7	4 Facility 4 AZ AVG 6 Rank #354 / 490	26 Facility 26 AZ AVG 9 Rank #429 / 487	3.7 Facility 3.7 AZ AVG 1.8 Rank #386 / 487
Chaparral Winds Independent Living	AL IL MC	Surprise	96 Facility 96 AZ AVG 54 Rank #140 / 521	Yes	38 Facility 38 AZ AVG 38 Rank #385 / 775	Studio / 1 Bed / 2 Bed	23 Facility 23 AZ AVG 12 Rank #79 / 548	-	Lisa S Wynn	8	6 Facility 6 AZ AVG 6 Rank #400 / 490	2 Facility 2 AZ AVG 9 Rank #116 / 487	0.3 Facility 0.3 AZ AVG 1.8 Rank #96 / 487
Paradise for Parents Quality Care	AL HOS	Surprise (Litchfield Manor)	10 Facility 10 AZ AVG 54 Rank #237 / 521	No	31 Facility 31 AZ AVG 38 Rank #458 / 775	Private / Semi-Private Rooms	9 Facility 9 AZ AVG 12 Rank #254 / 548	-	Denisa Kaporalis	4	1 Facility 1 AZ AVG 6 Rank #182 / 490	2 Facility 2 AZ AVG 9 Rank #116 / 487	0.5 Facility 0.5 AZ AVG 1.8 Rank #111 / 487
Love and Care I Assisted Living	AL	Surprise (Dave Brown At West Point)	10 Facility 10 AZ AVG 54 Rank #237 / 521	No	27 Facility 27 AZ AVG 38 Rank #514 / 775	Private / Semi-Private Rooms	15 Facility 15 AZ AVG 12 Rank #159 / 548	A+	Ramona P Johnson	2	0 Facility 0 AZ AVG 6 Rank #1 / 490	1 Facility 1 AZ AVG 9 Rank #89 / 487	0.5 Facility 0.5 AZ AVG 1.8 Rank #111 / 487

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Who is the owner of Solana at the Park?

Solana at the Park is legally operated by Surprise Park Wood Al, LLC, and administered by Lorena Watson.

Is Solana at the Park in a walkable area?

Solana at the Park has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Solana at the Park?

According to AZ state health department records, Solana at the Park's license number is AL10492C.

When does Solana at the Park's license expire?

According to AZ state health department records, Solana at the Park's license expires on September 30, 2026.

How long has Solana at the Park been in business?

Solana at the Park has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Solana at the Park?

Yes, Solana at the Park allows residents to bring their pets.

Who is the administrator of Solana at the Park?

Lorena Watson is the administrator of Solana at the Park.

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