Overview of Solana at the Park

Operated by Surprise Park Wood AL, LLC, Solana at the Park is an assisted living community in Surprise, Arizona. It’s part of the Koelsch senior living group. The community is located in the West Parkwood Drive area, which is about 1.5 miles from the city center and less than a mile from Banner Del E. Webb Medical Center in nearby Sun City West. Lorena Watson serves as the community’s administrator.

The two-story community has 113 beds. It has been serving residents for 9 years. Studio and one-bedroom apartments range from about 384 to 567 square feet, giving residents different housing options. Daily support includes help with activities of daily living, medication management, transfer assistance, housekeeping, and laundry.

Residents can bring their pets and enjoy beauty services. There are also social, recreational, and fitness programs that help keep them active and engaged. The neighborhood has a Walk Score of 52, making it moderately walkable. Some nearby destinations can be reached on foot, but most errands and outings are easier by car.

State inspections by the Arizona Department of Health Services have mainly reviewed caregiver training records, service plan documentation, medication administration, and disaster preparedness. Inspection findings have varied over the years without a clear pattern. Several complaint investigations are unsubstantiated.

Bed community size
113-bed community Rank #103 / 522Bed count — State benchmarkedThis home is ranked 103rd out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
9 years in operation Rank #224 / 533Years in operation — State benchmarkedThis home is ranked 224th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 52 / 100 Rank #229 / 818Walk Score — State benchmarkedThis home is ranked 229th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceJanuary 10, 2017
ExpirationSeptember 30, 2026
License NumberAL10492C
QualificationHealth Care

Ownership & Operating Entity

Solana at the Park is administered by Lorena Watson.

OwnerSurprise Park Wood Al, LLC

Contact Solana at the Park

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (122% above)
1 Better Metrics better than Arizona average:
• Total complaints (33% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 75 This facility has had 40% more total inspections than the Arizona average (7 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 40% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 46 This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #346 / 482 Total complaints — State benchmarked This home is ranked 346th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • Most inspections found multiple deficiencies related to caregiver training, documentation of resident services, environmental safety, and medication administration. The most recent report from September 10, 2025, included several issues such as failure to document CPR training, incomplete service plans, and lapses in disaster preparedness, but no fines or enforcement actions were listed in the available reports. Several complaint investigations were unsubstantiated, though some did reveal significant compliance problems affecting health and safety. The facility has shown ongoing challenges with documentation and staff training, with no clear pattern of improvement or decline over time. Other deficiencies were generally minor or isolated.

What does this home offer?

Pets allowed icon
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Pets Allowed

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Room Sizes: 384 / 418 / 406 / 470 / 489 - 567 sq. ft

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Housing options icon

Housing Options: Studio / 1 Bed

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Building Type: Two-story

Beauty services icon
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Beauty Services

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Social and recreational activities icon

Social and Recreational Activities

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Exercise Programs

Living Spaces & Floor Plans for Solana at the Park

Places of interest near Solana at the Park

Address 1.5 miles from city center Info Estimated distance in miles from Surprise's city center to Solana at the Park's address, calculated via Google Maps. — 0.73 miles to nearest hospital (Banner Del E Webb Medical Center | Sun City West, AZ | Meeker Blvd.)

Calculate Travel Distance to Solana at the Park

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Address

Compare Assisted Living around Surprise

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Orchard Pointe at Surprise
AL
MC
RC
Surprise (West Young Street)
130
Facility 130
AZ AVG 54
Rank #64 / 522
Yes
58
Facility 58
AZ AVG 37
Rank #168 / 818
Studio / 1 Bed / 2 Bed
8
Facility 8
AZ AVG 11
Rank #247 / 533
-Amy Birkel4
Solana at the Park
AL
Surprise (West Parkwood Drive)
113
Facility 113
AZ AVG 54
Rank #103 / 522
Yes
52
Facility 52
AZ AVG 37
Rank #229 / 818
Studio / 1 Bed
9
Facility 9
AZ AVG 11
Rank #224 / 533
-Lorena Watson7
Chaparral Winds Independent Living
AL
IL
MC
Surprise
96
Facility 96
AZ AVG 54
Rank #140 / 522
Yes
38
Facility 38
AZ AVG 37
Rank #386 / 818
Studio / 1 Bed / 2 Bed
23
Facility 23
AZ AVG 11
Rank #61 / 533
-Lisa S Wynn9
Golden Autumn Adult Care Home
AL
RC
Surprise (Legacy And Heritage At West Point Town Center)
10
Facility 10
AZ AVG 54
Rank #238 / 522
No
24
Facility 24
AZ AVG 37
Rank #550 / 818
Private / Shared Rooms
17
Facility 17
AZ AVG 11
Rank #110 / 533
A+Dominika Zajac2
Fellowship Square Surprise
AL
IL
MC
Surprise (West Bell Road)-Yes
47
Facility 47
AZ AVG 37
Rank #291 / 818
Studio / 1 Bed / 2 Bed
46
Facility 46
AZ AVG 11
Rank #8 / 533
A+--

Financial Assistance for
Assisted Living in Arizona

Solana at the Park is located in Surprise, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Solana at the Park

What neighborhood is Solana at the Park in?

Solana at the Park is in the West Parkwood Drive neighborhood of Surprise.

Who is the owner of Solana at the Park?

Solana at the Park is legally operated by Surprise Park Wood Al, LLC, and administered by Lorena Watson.

Is Solana at the Park in a walkable area?

Solana at the Park has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Solana at the Park?

According to AZ state health department records, Solana at the Park's license number is AL10492C.

When does Solana at the Park's license expire?

According to AZ state health department records, Solana at the Park's license expires on September 30, 2026.

How long has Solana at the Park been in business?

Solana at the Park has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Solana at the Park?

Yes, Solana at the Park allows residents to bring their pets.

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