Facility type
Skilled Care
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Virginia Highlands Health and Rehabilitation Center
Overview of Virginia Highlands Health and Rehabilitation Center
A retirement home that aims to transform the lives of seniors through skilled nursing care, Virginia Highlands Health and Rehabilitation Center in Germantown ensures an unparalleled level of care that many families have trusted over the years. With an emphasis on long-term, sub-acute nursing, and memory care services, professional caregivers and nurses are committed to ensuring a sense of home and belonging where everyone is welcome and included.
Virginia Highlands ensures a place for seniors to thrive with full, compassionate, and complete care in a home-like setting. They provide comprehensive and exclusive programs, such as wellness checks, personalized care plans, and housing accommodations (transportation, maintenance, ADLs). Some nursing home activities include rehabilitative therapies (physical, occupational, speech), wound care, cardiac care, colostomy care, respiratory care, and hospice care.
Michael P. Spitzer serves as the Administrator at Virginia Highlands Health and Rehabilitation Center. He leads the team dedicated to supporting each resident’s health and well-being, working alongside skilled nurses, therapists, caregivers, and support staff to help residents achieve their rehabilitation goals.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
121
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
52.3%
Residents per day (avg)
54
Occupancy rate
52.3%
Residents per day (avg)
54
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
68% of new residents, often for short stays.
Typical stay
22 days
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$8.4M
Profit
$822.1K
Privately-owned community
Operated by a business corporation.
Home revenue
$8,416,030.00
Profit
$822,084.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.6M
121-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
License details
County:
WASHINGTON
Additional licensing details
CMS Certification Number:
525653
Ownership & operating entity
Virginia Highlands Health and Rehabilitation Center is legally operated by VIRGINIA HIGHLANDS CARE AND REHAB CENTER LLC, and administrated by MICHAEL SPITZER.
Profit status:
FOR PROFIT
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
(262) 251-7359
Amenities & Lifestyle
Programs & Activities
Specific Programs
Cardiac Care, Dementia Care, Long-Term Care, Short-Term Care, Physical, Occupational & Speech Therapies, Orthopedic Rehab, Audiology Care, Colostomy Care, X-Ray Services, Respiratory Care, Hospice Services, Palliative Services, Dental Services, Podiatry Care, Psychiatric Services, TPN
Dining & Nutrition
Food Description
There’s always something delicious on the menu. Our dietary staff works hard to serve you tasty options for breakfast, lunch and dinner.
Types of Care at Virginia Highlands Health and Rehabilitation Center
Skilled Nursing
Memory Care
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
8 visits/inspections
6 visits/inspections triggered by complaints
3 routine inspections
Results
8 with issues
0 without issues
Show Inspection Reports
Latest inspection
Date:March 5, 2025
Type:Routine
30 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
9
Wisconsin average 6
Last Health inspection on Mar 2025
Total health citations
32
Wisconsin average 27.3
Citations per inspection
3.56
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 32 citations resulted from standard inspections; 14 of 32 resulted from complaint investigations; and 1 of 32 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin average
Wisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin average
Wisconsin average: 1.2
0 critical citations
0 serious citations
32 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 05, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 05, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 05, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 05, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 05, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 05, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 05, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 05, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Germantown The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Virginia Highlands Health and Rehabilitation Center
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Germantown
121
No
25
Countryview Group Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Germantown
-
Yes
7
LindenGrove Menomonee Falls
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Menomonee Falls
73
No
10
Menomonee Falls Health Services
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Menomonee Falls
100
No
33
Places of interest near Virginia Highlands Health and Rehabilitation Center
1.6 miles from city center — 3.63 miles to nearest hospital (Froedtert Menomonee Falls Hospital)
W173N10915 Bernies Way, Germantown, WI 53022
Calculate Travel Distance to Virginia Highlands Health and Rehabilitation Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
81
Employees
65
Contractors
16
Staff to resident ratio
1.50:1
38% worse than Wisconsin average
Wisconsin average ratio: 2.41:1
Avg staff/day
29
Average shift
8.2 hours
12% better than Wisconsin average
Wisconsin average: 7.3 hours
Total staff hours (quarter)
21,520
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
No contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
No contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
No contractors work on this role.
Contractor staffing
Total hours from contractors
7.7%
1,667 contractor hours this quarter
Respiratory Therapy Technician: 7
Speech Language Pathologist: 3
Physical Therapy Assistant: 3
Physical Therapy Aide: 2
Qualified Social Worker: 1
Staff by category
| Certified Nursing Assistant | 36 | 0 | 36 | 9,630 | 91 | 100% | 8.9 |
| Registered Nurse | 12 | 0 | 12 | 3,424 | 91 | 100% | 6.9 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,856 | 91 | 100% | 9.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,372 | 67 | 74% | 8.3 |
| Medication Aide/Technician | 2 | 0 | 2 | 913 | 79 | 87% | 9.1 |
| Nurse Practitioner | 2 | 0 | 2 | 631 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 548 | 59 | 65% | 9.3 |
| Administrator | 2 | 0 | 2 | 520 | 57 | 63% | 7.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 508 | 65 | 71% | 7.7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 487 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 473 | 62 | 68% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 471 | 64 | 70% | 6.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 357 | 60 | 66% | 5.8 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 204 | 43 | 47% | 4.5 |
| Qualified Social Worker | 0 | 1 | 1 | 128 | 36 | 40% | 3.6 |
36 Certified Nursing Assistant
% of Days
100%
12 Registered Nurse
% of Days
100%
5 Licensed Practical Nurse
% of Days
100%
3 RN Director of Nursing
% of Days
74%
2 Medication Aide/Technician
% of Days
87%
2 Nurse Practitioner
% of Days
70%
1 Dietitian
% of Days
65%
2 Administrator
% of Days
63%
3 Physical Therapy Assistant
% of Days
71%
1 Clinical Nurse Specialist
% of Days
67%
1 Mental Health Service Worker
% of Days
68%
3 Speech Language Pathologist
% of Days
70%
2 Physical Therapy Aide
% of Days
66%
7 Respiratory Therapy Technician
% of Days
47%
1 Qualified Social Worker
% of Days
40%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
54 residents
Residents by payment source
Medicare
11 residents (20.4%)
Medicaid
43 residents (79.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
24% better than Wisconsin average
Wisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
23% better than Wisconsin average
Wisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.6%
Percent of long-stay residents whose need for help with daily activities has increased
11.6%
34% better than Wisconsin average
Wisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.5%
Percent of long-stay residents whose ability to move independently worsened
11.5%
50% better than Wisconsin average
Wisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.3%
9% worse than Wisconsin average
Wisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
70% worse than Wisconsin average
Wisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.2%
Percent of long-stay high risk residents with pressure ulcers
4.2%
23% better than Wisconsin average
Wisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
42% better than Wisconsin average
Wisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.9%
Percent of long-stay residents who lose too much weight
6.9%
41% worse than Wisconsin average
Wisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
19.2%
Percent of long-stay residents who have depressive symptoms
19.2%
281% worse than Wisconsin average
Wisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.7%
Percent of long-stay residents who received an antipsychotic medication
10.7%
33% better than Wisconsin average
Wisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin average
Wisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Wisconsin average
Wisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
9% better than Wisconsin average
Wisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin average
Wisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
14% better than Wisconsin average
Wisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Virginia Highlands Health and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
52.3%
↑ 6.2pp vs 2022
Net Income
$822,084
↑ ~$1.0M vs 2022
Total Payroll
$3,914,072
↑ ~$1.7M vs 2022
Profit Margin
9.8%
↑ 14.6pp vs 2022
Loading trend charts...
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