Wisconsin average 6
Last Health inspection on Mar 2025

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A retirement home that aims to transform the lives of seniors through skilled nursing care, Virginia Highlands Health and Rehabilitation Center in Germantown ensures an unparalleled level of care that many families have trusted over the years. With an emphasis on long-term, sub-acute nursing, and memory care services, professional caregivers and nurses are committed to ensuring a sense of home and belonging where everyone is welcome and included.
Virginia Highlands ensures a place for seniors to thrive with full, compassionate, and complete care in a home-like setting. They provide comprehensive and exclusive programs, such as wellness checks, personalized care plans, and housing accommodations (transportation, maintenance, ADLs). Some nursing home activities include rehabilitative therapies (physical, occupational, speech), wound care, cardiac care, colostomy care, respiratory care, and hospice care.
Occupancy lower than 85% suggests more openings may be available.
Virginia Highlands Health and Rehabilitation Center is legally operated by Virginia Highlands Care And Rehab Center Llc, and administrated by Michael Spitzer.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
| 30 | 12 | This facility has 150% more total deficiencies than a typical Wisconsin nursing home (30 vs. WI avg 12).↑ 150% worse |
|
Deficiencies per year
| 7.5 | 3 | This facility has 150% more deficiencies per year than a typical Wisconsin nursing home (7.5 vs. WI avg 3).↑ 150% worse |
The most recent inspection on March 5, 2025, identified deficiencies related to protective placement documentation, Ombudsman notifications for hospital transfers, PASARR Level II screening, and food storage and cooling practices. Earlier inspections showed a pattern of issues including medication administration errors, delayed reporting and investigation of abuse allegations, unresolved resident grievances, and incomplete care plan updates. Complaint investigations revealed failures to timely report abuse and neglect, inadequate grievance follow-up, and lapses in staff background checks and fall investigations, though some abuse allegations were unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates ongoing challenges with regulatory compliance, particularly in resident rights, care documentation, and reporting, without a clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWisconsin average 6
Last Health inspection on Mar 2025
Wisconsin average 27.3
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 32 citations resulted from standard inspections; 14 of 32 resulted from complaint investigations; and 1 of 32 came from combined inspections (standard and complaint).
Wisconsin average: 0.9
Wisconsin average: 1.2
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
1,389 contractor hours this quarter
| Certified Nursing Assistant | 37 | 0 | 37 | 8,997 | 92 | 100% | 8.2 |
| Registered Nurse | 14 | 0 | 14 | 3,279 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 7 | 0 | 7 | 1,932 | 92 | 100% | 8.5 |
| RN Director of Nursing | 2 | 0 | 2 | 995 | 64 | 70% | 8.1 |
| Medication Aide/Technician | 3 | 0 | 3 | 988 | 78 | 85% | 8.8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 522 | 67 | 73% | 7.3 |
| Dietitian | 2 | 0 | 2 | 513 | 57 | 62% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 432 | 46 | 50% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 366 | 63 | 68% | 5.8 |
| Physical Therapy Aide | 0 | 2 | 2 | 269 | 55 | 60% | 4.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 207 | 27 | 29% | 7.7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 143 | 37 | 40% | 3.7 |
| Qualified Social Worker | 0 | 3 | 3 | 90 | 33 | 36% | 2.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
27% of new residents, usually for short-term rehab.
68% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Virginia Highlands Health and Rehabilitation Center based on CMS SNF Cost Reports.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Michael P. Spitzer serves as the Administrator at Virginia Highlands Health and Rehabilitation Center. He leads the team dedicated to supporting each resident’s health and well-being, working alongside skilled nurses, therapists, caregivers, and support staff to help residents achieve their rehabilitation goals.
1.6 miles from city center
Estimated distance in miles from Germantown's city center to Virginia Highlands Health and Rehabilitation Center's address, calculated via Google Maps.
— 3.63 miles to nearest hospital (Froedtert Menomonee Falls Hospital)
Add your location
Virginia Highlands Health and Rehabilitation Center is located in Germantown, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Virginia Highlands Health and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Germantown (Village Of Germantown) | - | 121 | 25 | - |
| LindenGrove Menomonee Falls |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Menomonee Falls | - | 73 | 10 | - |
| Menomonee Falls Health Services |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Menomonee Falls | - | 50 | 33 | - |
Virginia Highlands Health and Rehabilitation Center is in the Village of Germantown neighborhood of Germantown.
The legal owner and operator of Virginia Highlands Health and Rehabilitation Center is Virginia Highlands Care And Rehab Center Llc.
Virginia Highlands Health and Rehabilitation Center has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Virginia Highlands Health and Rehabilitation Center is registered as a for-profit in WI.
Michael Spitzer is the administrator of Virginia Highlands Health and Rehabilitation Center.
Virginia Highlands Health and Rehabilitation Center has 121 beds.
(262) 509-3300 will put you in contact with the team at Virginia Highlands Health and Rehabilitation Center.
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