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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Menomonee Falls Health Services is the premier nursing home in the city. The nursing facility provides short-term and long-term rehabilitation with quality care. The staff is encouraged to promote a comfortable atmosphere for the residents to build a mutual level of trust and respect among each other. Menomonee Falls is a secure and safe environment that enhances the quality of life for its residents.
As a proud member of the North Shore Healthcare Community, I know the rehabilitation and nursing care provided is inclusive of residents, who are guaranteed to get personalized care catered to their needs in an inviting community with refined hospitality. Many of the services are centered on outpatient care– an array of therapy services, wound care services, IV care services, and many more.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 94th out of 167 homes in Wisconsin.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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40m per day | ▼ 31% State avg: 58m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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54m per day | ▲ 42% State avg: 38m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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1h 55m per day | ▼ 26% State avg: 2h 35m per day · National avg: 2h 21m per day |
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 34m per day | ▼ 4% State avg: 3h 43m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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5m per day | ▲ 25% State avg: 4m per day · National avg: 4m per day |
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RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
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33m per day | ▼ 15% State avg: 39m per day · National avg: 29m per day |
Most residents stay for extended periods and receive ongoing daily care.
25% of new residents, usually for short-term rehab.
14% of new residents, often for short stays.
62% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #170 / 170Payroll — state benchmarkedThis home is ranked 170th out of 170 homes in Wisconsin.Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Wisconsin average: 70%
Menomonee Falls Health Services is legally operated by Nsh Menomonee Llc, and administrated by Kari Grosenick.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Wisconsin average: 12 deficiencies
The most recent inspection on December 3, 2025, found deficiencies related to the facility’s failure to properly assess and authorize a resident to self-administer medications. Earlier inspections identified a range of issues including incomplete staff background checks, inadequate pressure ulcer care, inaccurate medication and MDS documentation, infection control lapses, and failures in resident notification and supervision. Complaint investigations substantiated deficiencies in pressure injury treatment, notification of condition changes to representatives, assistive device use, medication record accuracy, and timely reporting of abuse allegations. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with resident care documentation and pressure injury management, with some recurring issues over time.
Wisconsin average 6
Last Health inspection on Aug 2025
Wisconsin average 27.3
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 47 citations resulted from standard inspections; 7 of 47 resulted from complaint investigations; and 5 of 47 came from combined inspections (standard and complaint).
100% better than Wisconsin average
Wisconsin average: 0.9
5
317% worse than Wisconsin average
Wisconsin average: 1.2
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 04, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Aug 04, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 04, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 04, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Menomonee Falls Health Services is located in Menomonee Falls, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
5.3 miles from city center
Estimated distance in miles from Menomonee Falls's city center to Menomonee Falls Health Services's address, calculated via Google Maps.
— 0.89 miles to nearest hospital (Froedtert Menomonee Falls Hospital)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
5% worse than Wisconsin average
Wisconsin average ratio: 2.41:1
5% worse than Wisconsin average
Wisconsin average: 7.3 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
This role is partially covered by contractors.
Total hours from contractors
2,104 contractor hours this quarter
| Certified Nursing Assistant | 17 | 5 | 22 | 4,355 | 91 | 100% | 6.9 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,426 | 91 | 100% | 7.6 |
| Registered Nurse | 6 | 5 | 11 | 1,318 | 89 | 98% | 7.8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 625 | 82 | 90% | 6.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 1 | 2 | 492 | 59 | 65% | 8.3 |
| Dental Services Staff | 1 | 0 | 1 | 464 | 63 | 69% | 7.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 432 | 68 | 75% | 5 |
| Qualified Social Worker | 0 | 2 | 2 | 360 | 75 | 82% | 4.8 |
| Dietitian | 1 | 0 | 1 | 335 | 49 | 54% | 6.8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 203 | 41 | 45% | 4.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 144 | 30 | 33% | 4.1 |
| Occupational Therapy Aide | 2 | 0 | 2 | 88 | 25 | 27% | 3.5 |
| Speech Language Pathologist | 0 | 7 | 7 | 86 | 25 | 27% | 3 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 34 | 17 | 19% | 1.8 |
| RN Director of Nursing | 1 | 0 | 1 | 9 | 1 | 1% | 9.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
35
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.6
In line with Wisconsin average
Wisconsin average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.6
29% worse than Wisconsin average
Wisconsin average: 22.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
28.4%
61% worse than Wisconsin average
Wisconsin average: 17.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
10% worse than Wisconsin average
Wisconsin average: 26.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
17% worse than Wisconsin average
Wisconsin average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.6%
16% better than Wisconsin average
Wisconsin average: 5.4%
Percent of long-stay residents with a urinary tract infection
5.8%
82% worse than Wisconsin average
Wisconsin average: 3.2%
Percent of long-stay residents who lose too much weight
5.7%
17% worse than Wisconsin average
Wisconsin average: 4.9%
Percent of long-stay residents who have depressive symptoms
14.6%
190% worse than Wisconsin average
Wisconsin average: 5.0%
Percent of long-stay residents who received an antipsychotic medication
16.8%
5% worse than Wisconsin average
Wisconsin average: 16.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin average
Wisconsin average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
12% worse than Wisconsin average
Wisconsin average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.5%
16% worse than Wisconsin average
Wisconsin average: 87.3%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
252% worse than Wisconsin average
Wisconsin average: 1.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Wisconsin average
Wisconsin average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
43% higher than Wisconsin average
Wisconsin average: $95K
94% more fines than Wisconsin average
Wisconsin average: 2.1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
51% more payment denials than Wisconsin average
Wisconsin average: 0.7
Penalties are imposed by CMS for violations of federal nursing home regulations.
5 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 18, 2023
Last updated: Jan 2026
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| Menomonee Falls Health Services |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Menomonee Falls | - | 50 | 33 | - |
| LindenGrove Menomonee Falls |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Menomonee Falls | - | 73 | 10 | - |
| Virginia Highlands Health and Rehabilitation Center |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Germantown (Village Of Germantown) | - | 121 | 25 | - |
Historical financial and operational data for Menomonee Falls Health Services based on CMS SNF Cost Reports.
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