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Jill’s House comprises dedicated professionals who provide each senior with quality care, dignity, and respect. A beautiful community that is quiet and calming, the assisted living and memory care community hints at a refreshing experience through their activities that make some of the residents feel young and secure in a home-like environment. Jill’s House is a resident-centered assisted living and memory center that prioritizes the wellness and well-being of each resident– promoting purposeful and cultivating individual growth.
Their featured services include assisted living and memory care support groups, respite care, adult day services, assistance with daily living (ADLs), entertainment programs, transportation services, and housekeeping. Their amenities include a restaurant-style dining area, a community kitchen, a salon, and an on-site chapel.
Lower than the Indiana average: 68.1%Jill‘s House Inc. is legally operated by Hi Jill's House, Llc, and administrated by Kelly Duhaime.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 36 | This facility has 78% fewer total deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 36).↓ 78% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 2 | 9 | This facility has 78% fewer deficiencies per year than a typical Indiana assisted living residence (2 vs. IN avg 9).↓ 78% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 1.9 | This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 6 | 19 | This facility has 68% fewer total visits than a typical Indiana assisted living residence (6 vs. IN avg 19).↓ 68% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 3 | 7 | This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 50% | 37% | This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 3 | 13 | This facility has 77% fewer inspections than a typical Indiana assisted living residence (3 vs. IN avg 13).↓ 77% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 3 | 8 | This facility has 63% fewer complaint visits than a typical Indiana assisted living residence (3 vs. IN avg 8).↓ 63% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 4, 2025, found deficiencies related to failure to implement resident rights' policies for abuse and not immediately reporting an allegation to the administrator. Earlier inspections showed a pattern of deficiencies involving staff training and certification, resident assessments, documentation, infection control, and food safety. Complaint investigations were mostly unsubstantiated except for the latest substantiated case involving verbal abuse that led to cited deficiencies and corrective staff training. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows ongoing challenges with policy implementation and staff compliance, with no clear trend of overall improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Medication Management
Nicole Bays is the health facility administrator at Jill’s House. She began her career as an Activity Director and advanced through healthcare roles to become a successful administrator. Nicole leads the community with a focus on providing thoughtful care for people living with memory changes, fostering a place where residents are known for their life experiences and supported through relationship-based care.
2.0 miles from city center
Estimated distance in miles from Bloomington's city center to Jill‘s House Inc.'s address, calculated via Google Maps.
— 1.54 miles to nearest hospital (Counseling and Psychological Services)
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Jill‘s House Inc. is located in Bloomington, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Bell Trace Family-first Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bloomington | 90 | No | 29 | Private Rooms / Semi-Private Rooms | - | 90.2% | - | - | - | - | - | - | - | - |
| Cedar Creek of Bloomington |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bloomington (South Adams Street) | 66 | Yes | 16 | Private Rooms / Semi-Private Rooms | 1 | 53.0% | - | Tamara Vaughn | Bloomington Al, LLC | Polly Miller | 4 | - | 3 | 0.8 |
| Jill‘s House Inc. |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomington | 40 | No | 21 | Private Rooms / Semi-Private Rooms | 1 | 62.5% | - | Kelly Duhaime | Hi Jill's House, LLC | Robin Meadows | 6 | 1 | 8 | 1.3 |
| Cedarhurst of Bloomington |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bloomington | - | Yes | 62 | Private Rooms / Semi-Private Rooms | - | - | - | - | - | - | - | - | - | - |
| Golden Living Center Bloomington |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bloomington (Sunny Slopes) | - | No | 34 | Private Rooms / Semi-Private Rooms | - | - | A+ | - | - | - | - | - | - | - |
Robin Meadows is the Director of Nursing at Jill‘s House Inc..
The legal owner and operator of Jill‘s House Inc. is Hi Jill's House, Llc.
Jill‘s House Inc. has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Jill‘s House Inc.'s license number is 25-013824-1.
According to IN state health department records, Jill‘s House Inc.'s license expires on January 31, 2026.
Jill‘s House Inc.'s occupancy is 63%.
Kelly Duhaime is the administrator of Jill‘s House Inc..
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